Good variety of options. Competitive prices and a clean tidy store. Unfortunately some products only sold online which was difficult. Staff member really couldn’t be bothered with me. No enthusiasm a... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 68c, 9 South John Street, L1 8BU LIVERPOOL, GB
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Lisez les avis des autres
Really nice vibe on entering happy smiling eager staff was served by Jen and I don’t think there was anything she didn’t know about the perfume shop products. Will certainly be back for all the girls... Voir plus
L'entreprise a répondu
Lovely experience yesterday at the shop in Liverpool one from a lady called Jennifer who helped me pick a fragrance for my mum for Mother’s Day. She was patient and very knowledgeable. She asked my bu... Voir plus
L'entreprise a répondu
Had a really lovely experience yesterday in The Perfume Shop Liverpool. The service was brilliant, really friendly and made to feel welcome as soon as I walked in. I don’t have the best sense of... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 68c, 9 South John Street, L1 8BU, LIVERPOOL, Royaume-Uni
4,8
Excellent
100 avis
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Pleased customer
Staff very helpful explained about ordering and delivery which we did,items delivered next day,so arrived well in time.
18 décembre 2025
Réponse de The Perfume Shop - Liverpool 220
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
The lady who served me went over and…
The lady who served me went over and above to help as there were some issues with stick but I received the item I needed the following day.
15 décembre 2025
Réponse de The Perfume Shop - Liverpool 220
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Exactly the perfume and fast delivery 5…
Exactly the perfume and fast delivery 5 stars
14 décembre 2025
Réponse de The Perfume Shop - Liverpool 220
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Disappointed
Only got £8 discount instead of £10,no explanation.no free gifts or samples and spent over £200
30 novembre 2025
Réponse de The Perfume Shop - Liverpool 220
Hi,
I am so sorry to hear of your recent experience. If you haven't already, please kindly pop in touch via email at reviews@theperfumeshop.com and a member of our team will be more than happy to help.
The Perfume Shop
Réponse de The Perfume Shop - Liverpool 220
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Réponse de The Perfume Shop - Liverpool 220
Hi,
Thanks for your feedback. We appreciate you!
The Perfume Shop
FastGreat service efficient kept me informed and…
Fast efficient kept me informed and great price .what more do you want .
29 novembre 2025
Réponse de The Perfume Shop - Liverpool 220
Hi,
Thanks for your feedback. We appreciate you!
The Perfume Shop
Great range and value
Good variety of options. Competitive prices and a clean tidy store.
Unfortunately some products only sold online which was difficult. Staff member really couldn’t be bothered with me. No enthusiasm and a little rude. Happy with products though and bought others online too.
13 novembre 2025
Réponse de The Perfume Shop - Liverpool 220
Hi,
We appreciate your feedback and are glad you found a good variety and competitive prices. We're sorry some products were online only and that a staff member was unhelpful. We'll address this to improve our service. We value you.
The Perfume Shop
Perfect gift
The perfum I bought of u was for my daughter in law and it was cheeper then anywhere I was very happy will keep shopping with u
11 novembre 2025
Réponse de The Perfume Shop - Liverpool 220
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
I went to the Liverpool branch the…
I went to the Liverpool branch the ladie that helped me couldn’t do any more even wrapped my perfumes up for me thank you
9 novembre 2025
Réponse de The Perfume Shop - Liverpool 220
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Efficient service
Efficient service. Item was not available in store but was promptly ordered and delivered within a couple of days.
5 novembre 2025
Réponse de The Perfume Shop - Liverpool 220
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Fantastic Service it came really…
Fantastic Service it came really quickly thank you
11 septembre 2025
Réponse de The Perfume Shop - Liverpool 220
Hi,
Thanks for your review and kind words. We appreciate you.
The Perfume Shop
Visited the shop in Liverpool one…
Visited the shop in Liverpool one yesterday, Great service from Mel , definitely will return in future for Christmas shopping ⭐️
8 septembre 2025
Avis spontané
Réponse de The Perfume Shop - Liverpool 220
Hi,
Thanks for your lovely review. We appreciate you!
The Perfume Shop
I love the perfume shop
I love the perfume shop, there’s always an offer on and they are such nice people and so helpful when you go in store. They always have what I’m looking for and give you a personalised experience that some other shops don’t give.
22 août 2025
Réponse de The Perfume Shop - Liverpool 220
Hello,
We're happy to hear that you love our offers and appreciate the helpfulness of our team. It's great to know we provide a personalized experience and have what you're looking for. Thank you for your positive feedback!
Jasmyn
The Perfume Shop
Réponse de The Perfume Shop - Liverpool 220
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Claire the sales person knows her…
Claire the sales person knows her products and what the customer is looking for
18 août 2025
Réponse de The Perfume Shop - Liverpool 220
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Service Smell Sensation :)
Great customer service, warm welcome from all staff. Mariah assisted in the decision making process and was very patient in me testing a number of options. Highly recommend a visit if you're in need of a new smell sensation :)
16 août 2025
Avis spontané
Réponse de The Perfume Shop - Liverpool 220
Hi,
Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.
The Perfume Shop
Great customer service
Heather behind the till was super kind and helpful - she helped me find what I needed.
Defo come here!
16 août 2025
Avis spontané
Réponse de The Perfume Shop - Liverpool 220
Hi,
Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.
The Perfume Shop
10/10 customer service
I had a great experience in the perfume shop today with Ben 10/10 customers service.
15 août 2025
Avis spontané
Réponse de The Perfume Shop - Liverpool 220
Hi,
Thanks for your positive review! We appreciate you.
The Perfume Shop
Clare has been amazing for the past 10…
Clare has been amazing for the past 10 years. Thank you!
14 août 2025
Avis spontané
Réponse de The Perfume Shop - Liverpool 220
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
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