I was treated with politeness very helpful, but not pushy , I was made aware of the Perfume that I was looking for Shallimar an older perfume that I used to wear and Loved, to my delight you... Voir plus
L'entreprise a répondu
Unit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP MERRY HILL, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I was treated with politeness very helpful, but not pushy , I was made aware of the Perfume that I was looking for Shallimar an older perfume that I used to wear and Loved, to my delight you... Voir plus
L'entreprise a répondu
Visited The Perfume Shop at Merry Hill this evening with my wife. We were served by Georgia and Steph who were really patient, professional and knowledgeable about all products we were lo... Voir plus
L'entreprise a répondu
Joanne was incredibly helpful from the moment I walked in. She was enthusiastic and knowledgeable about the products- which was just what I needed- and she also gave me space, time and support when... Voir plus
L'entreprise a répondu
Although the assistant was unable to obtain the perfume I wanted to purchase she went out of her way to help me order it on line as she was unable to do it on the shop ordering system. Perfume shop to... Voir plus
L'entreprise a répondu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 44, The Merry Hill Centre, Brierley Hill, West Midlands, DY5 1SP, MERRY HILL, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic service from Mel and Sarah.
Thank you

Réponse de The Perfume Shop - Merry Hill 261
Joanne was absolutely fantastic giving me the right advice choosing my perfume has it was something I don’t usually do tbh, I was really happy with the service I received thank you Jo

Réponse de The Perfume Shop - Merry Hill 261
Thank you very much to the three
Lovely young ladies who was very helpful. I will for sure be shopping here again

Réponse de The Perfume Shop - Merry Hill 261
Joanne was amazing great knowledge and customer service thank you so much

Réponse de The Perfume Shop - Merry Hill 261
Joanne and Georgia did a great job with getting a gift for my partner thank you

Réponse de The Perfume Shop - Merry Hill 261
Arrived promptly, packaged well. Delightful fragrance, very pleased with product. Reasonable price. Wouldn't pay full price for any named perfume. Would recommend to others. Very good service. Thank you.

Réponse de The Perfume Shop - Merry Hill 261
Absolutely fabulous service by Mel, lovely and friendly lady

Réponse de The Perfume Shop - Merry Hill 261
Karen was very helpful from the start, she was brilliant. Very friendly

Réponse de The Perfume Shop - Merry Hill 261
Fantastic service from the lovely Myra. Very friendly and helpful

Réponse de The Perfume Shop - Merry Hill 261
A warm welcome and friendly service from Myra! Couldn’t fault at all, so helpful and patient.
Thank you!

Réponse de The Perfume Shop - Merry Hill 261
I visited the store in Merry HIll and it was one of the best experiences I have ever had at the perfume shop I got served by a lovely lady named
Kathy and she’s was very helpful she ordered me the perfume I wanted and was so fast and also gave me a free gift I was so happy and pleased with her service I hope to see her again x

Réponse de The Perfume Shop - Merry Hill 261
Joanne was lovely and showed attention to detail when gift wrapping the perfume.

Réponse de The Perfume Shop - Merry Hill 261
Great service from Joanne at Merry Hill store. Helped with discounts and great gift wrapping skills!

Réponse de The Perfume Shop - Merry Hill 261
Julie was the most amazing and helpful person, there are absolutely no faults with her service. Extremely kind and chatty too.

Réponse de The Perfume Shop - Merry Hill 261
Was helped out and served by Julie. Lovely women and helped us with everything.

Réponse de The Perfume Shop - Merry Hill 261
Lovely experience! The lovely lady who served us was called Myra :) Super helpful and even told us about the student discount. Thank you!

Réponse de The Perfume Shop - Merry Hill 261
My order was delivered on time, perfectly gift wrapped, and an attractive ribbon, well done

Réponse de The Perfume Shop - Merry Hill 261
Delivered on time and package was nicely packed and the bag and ribbon I paid for separately was lovely

Réponse de The Perfume Shop - Merry Hill 261
This company " The perfume shop " cannot possibly do more than it's already doing - Brilliant prices - Brilliant choice - Brilliant packaging and great service.. Thank you...

Réponse de The Perfume Shop - Merry Hill 261
7 stars all round. 🌟 🌟🌟🌟🌟🌟🌟
Karen is uber-talented. She's Awe-MaZinG
Highly recommended 👌

Réponse de The Perfume Shop - Merry Hill 261
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.