I was served by Mai. She is good & nice. Always smiling. Giving me what I want. Made me understand the difference between edt and edt and help me to pick good perfume. Always come to her, if you want... Voir plus
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Établissement
Changer d'établissementUNIT 31, Surrey Quays Shopping Centre, Redriff Rd, SE16 7LL LONDON, GB
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Lisez les avis des autres
Lindita was very friendly, and helpful. She made my shopping experience seamless. I was literally done in seven minutes, and I walked away with two perfumes that match my tastes perfectly.
L'entreprise a répondu
Mai at The Perfume Shop in Surrey Quays is simply amazing! From the moment you meet her, her warmth, patience, and professionalism shine through. She has an incredible talent for guiding you to the p... Voir plus
L'entreprise a répondu
I always have a fantastic experience whenever I visit this perfume shop, thanks to Mai. She is incredibly friendly, knowledgeable, and always takes the time to help. Mai is always happy to tell me a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
UNIT 31, Surrey Quays Shopping Centre, Redriff Rd, SE16 7LL, LONDON, Royaume-Uni
4,8
Excellent
122 avis
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Great experience
Great experience. I had a love2shop e-gift card and was having a hard time using it. I came into the Surrey Quays centre and to the Perfume Shop and Mai helped me to order a physical gift card. I came back today to use it on my favourite YSL Opium. Her patience and excellent customer service is to be commended. Thank you Mai and Pauline for your patience and professionilism.
16 avril 2026
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service from Mai!!!
7 avril 2026
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service from Mai
Amazing service from Mai - great help with choosing the perfect gift for my mother and was very patient and helpful!
10 avril 2026
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Surrey Quays 320
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
5/5 Service from Mai
5/5 Service from Mai, she was very helpful in helping me find a perfume for my mum's birthday.
7 avril 2026
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Mai has been more than amazing
Mai has been more than amazing, she has a way of getting my sis and I to buy more, I can never come into this store without buying. She is simply the best and her customer service is top-notch.
2 avril 2026
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The customer service information about…
The customer service information about the products
2 avril 2026
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I always pick up my order from the…
I always pick up my order from the Surrey quays. Mai is always happy to serve me. Thanks!
1 avril 2026
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely experience and exceptional…
Lovely experience and exceptional customer service from Carole & Mai!
31 mars 2026
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a very welcoming visit today
I had a very welcoming visit today, the employee mai helped me pick out 2 perfumes I needed to get as a gift. She was very patient and understanding of what I needed. If I ever need to get perfume I will be coming back here.
27 mars 2026
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Pauline is fantastic!!
Pauline is fantastic!!! She knows all the latest trends and is so welcoming everytime I go into the shop!
Thanks Pauline for the wonderful customer service every time!
27 mars 2026
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Surrey Quays 320
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I have never bought a fragrance
I have never bought a fragrance from the Perfume Shop but this week i popped in to compare price of a perfume for a friend. Carol was excellent, giving very good advice and very professional with a friendly approach. I will definitely return for to buy products again. Larry, SE16.
25 mars 2026
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Carol was so friendly helped me and my…
Carol was so friendly helped me and my mum chose a scent she liked. She then also showed us another offer we ended up going for it. Saved money and very friendly. Thanks again Carol! Asset to your company :)
25 mars 2026
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The person who served me is mai
The person who served me is mai. She is very kind and helpful
19 mars 2026
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always great customer service…
Great customer service everytime from Mai. She is very pleasant and respectful.
14 mars 2026
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The brilliant service
The service here was absolutely fantastic!Mai and Nancy were also such great help!I really recommend coming and I really appreciate the support and help given!
7 mars 2026
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you Mai
Thank you Mai, for serving me. Great customer service, knowledgeable and funny. I will see you all again.
7 mars 2026
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Surrey Quays 320
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good company with great staff members
I have been a customer of Perfume Shop for several years now and my experience has always been wonderful. Customer service is amazing. Carole (at surrey quays shopping centre branch) is very helpful, pleasant and knowledgeable shop assistant, every time i go there for perfume, she is very friendly and attentive. Wouldn't go anywhere else
3 mars 2026
Avis spontané
Réponse de The Perfume Shop - Surrey Quays 320
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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