ReNu Avis 

I love the product! It was easy and worked great on my dog.
The downside is they made a second charge to my account five days later. I was alerted by my fraud. Don’t know what that was about.

I already reached out with why I don't like the device. Someone is supposed to contact me on how to do a return and get a refund. Please reach out. Thank you
Patricia L.

I recently ordered the brush and solution...I received the solution but no brush. After two emails to them I still have no brush. I think Ill send the solution back as it is no good to me....order with caution...

I am continually being charged $39.99 at least once a week and I did not sign up for any subscription! I emailed customer service the first time and was assured these unauthorized charges would be credited back and no other charges would occur. The very next day 2 more charges of $39.99 showed up on my account! I emailed again and this time, NO ONE ANSWERED! Terrible company, fraudulent charges and the brush and oils are not worth the money I paid. Would return if someone would provide information on how to return. Buyer beware! If I could give 0 stars, I would!

Product seems sturdy. My senior Brittany Spaniel was relaxed and didn’t make a fuss while I used it on him. The liquid cleaner smell was not overpowering. This was a good purchase. I’m happy with it.

My anxious resuce leans into it now and we dont have to go to the groomer as much and thats made her life so much better!

Design is very ergonomic the button is easy to press while I brush and fur comes out in one big clump instead of flying everywhere.

Love the brush and the light moisture and cleaning it provides!

Honestly, a very disappointing experience with ReNu. My brush arrived defective and the mist never worked properly. I contacted support several times for a replacement or refund, but neither has been properly resolved and I’ve had to keep chasing them.

Looking at other recent reviews, I’m not the only one—customers mention faulty mist functions, missing orders, delayed refunds/replacements, poor communication, and unexpected subscription charges even after cancellation.

I wouldn’t recommend ordering without doing your own research and checking the subscription terms carefully.

It takes a while for your order to come

The packaging was pretty solid nothing was rattling around and nothing came broken and it showed up 2 days earlier than I was expecting. My shepherd mix loves it!

It's nice to use. She sheds badly but it's short and doesn't get much hair off.

I was surprise the Bottles were so small, other than that the Product works. I use this Product on 08/26/2026

DO NOT ORDER. Think twice before ordering from this company. I have been charged three times for the product. I have inquired regarding these additional charges and was told that they would refund my account. They have not and charged me AGAIN. THINK TWICE. I have currently been charged over 125.00 for a crappy plastic dog brush.

AVOID! TOTAL CON! Like many many others I have been charged $43 every 2 weeks for a VIP membership that I did not sign up for! I emailed asking to cancel the payment they said they did but another payment came out! I have asked for copies of what I supposedly signed to agree to this membership but they have yet to provide it unsurprisingly as it doesn’t exist. I ordered from this company in good faith and have been left extremely disappointed and frustrated. They have taken money out of my account without my consent and it is money I can’t afford to lose.

BEWARE! Scam company that harvests your credit card and makes additional unauthorized charges.

I was signed up for their membership without my consent. I was charged $42.79 THREE times in the span of six weeks and received ZERO product. I reached out to customer service as their website said I didn’t have a membership and customer service said they didn’t know what was going on and it would be escalated. Never heard back. Called and put a stop payment with my bank. Went back to their website and suddenly I had a membership I could cancel. They owe me $128 and I’m sure I’ll never see a penny. The brush doesn’t even work well period.

Scam Alert!!! I was scammed. Please refund my money. I keep getting charged for the same transaction. This is a predatory practice of changing the price of an item and keep charging my account as I never signed up for ANY recurring transactions or memberships.

Works as advertised. My 3 dogs all love it.

Fast shipping. My dog loves it and he normally hates when I brush him. Product is easy to use and works great.