ThermoSphere Avis 

I replaced a Thermotouch panel which had failed soon after moving into a new house with the same product now labelled Thermsphere and concur with other peoples' comment about the complexity of the UI.

The other problem is that even on the lowest brightness setting the panel is much too bright at night. This could easily be solved by a cover being made available as an accessory.

The thermosphere control touch single programmable is one of the worst products I’ve ever bought. The set up to control the heating is unbelievably terrible - have to set up every day individually, no way to check the overall day’s program, or the week at a glance - you have to scroll through endlessly. Don’t buy.

We received excellent service with Damian.
We had a few problems on site and Damian advised us and managed to get us new material to site same day.

Rhylan was very quick and efficient! Quick delivery.

Everything was sorted quickly and easily with Ruben and the team. We've had bad experiences in the past with Warm-up but these guys smashed it out the park. 100% sending our customers this way now

We have installed a ThermoSphere mainly so we could control the underfloor heating from another location. The App does not work and were advised that it wouldn't work for sometime. We should not have been sold this product with an app that doesn't work. We would not have installed this produce if we had known this beforehand. We feel really let down and would like a full refund.

Spoke to Ruben and he sorted everything out I needed and quick delivery….

The heating scheduler is inadequate for a product of this nature. 7 on-off settings are required even if not necessary, the manual instructs the user to repeat past settings for unwanted time periods. Don't purchase.

Professional, customer-focussed attitude; very good quality product; packaging delivery and communications are excellent.

I purchased all the products for the UFH that were needed by our tiler for 50M2 of floor tiling, I ordered them on the Friday & paid for them over the phone and the whole order was delivered on Saturday afternoon & when the tiler come to carry out the works he was so impressed by the whole system & the quality of the products he is going to be using this system going forward, after installation it works perfectly and is easy to control & adjust the temperature as required.
So as a result you have one very happy customer:)

Our company has used Thermosphere for several years for the purchase of electric heating mats & thermostats.
We always receive excellent customer service from their experienced telephone sales team backed up with an efficient next day delivery service .
Highly recommend ..... a definite 5 stars !!!

I've had underfloor heating installed professionally which works fine. However the controller is the most complicated time consuming device I have ever come across. There are so many settings just to make a minor adjustment. Once you have mastered setting up one day you cant even copy it to days for the rest of the week. Incredibly poor in this technological world.

Will all ways use Thermosphere over other makes..
only gripe is the Programmer is way to complicated , especially for elderly , I have to program their one and even i have youtube it first ..

We have used Thermosphere for many years and the product can not be faulted. The staff are friendly and know what they are talking about.

Would recommend to anyone !

as a wholesaler, dealing with thermospere is a pleasure.
Thomas processed my order at the drop of a hat, and we even made sure my customer could collect straight from thermosphere in the same afternoon.

We recently had a thermosphere floor fitted under our bathroom tiles. I was a little confused as I thought i'd interpreted the instructions correctly, however the amazing Leona in customer services pointed out all the options which could be wrong and despite my delays in coming back to her, was so pro-active and lovely in following up my progress that I didn't just want it to work for me, but for her too - she deserved for me to get it understood. It works perfectly fine now I've got the hang of the settings.

I recently purchased the below model of electric radiator, and I have been blown away with it.
The ease of setting it up on the radiator on the 'Comes as standard' app was a doddle and it looks bees knees!

Ultra flat glass design with touch LED display
• Eco 50% energy mode
• WiFi control with the smart phone app
• 24/7 programmable heating schedule
• Open window detection
• Manual temperature setting
• Overheat, tip over and anti frost protection
• IR remote control included
• Wall mount & free standing feet included

I have recently installed some of the ThermoSphere product at my property and the goods are very good quality, and the product back up support/ technical details needed are all readily available too.

5 Star Company, Ruben is very supportive. I get technically support and provides quote promptly. One stop shop with all there products, so I know that I am providing all I can for my customers. Placed an order yesterday after 2pm and surprisingly getting this today. Thanks again ThermoSphere.

Great job from ThermoSphere they were very helpful from start to end