TheRugShopUK Avis 

640
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Our hall runner was easy to order, good value for money and matched our expectations when it arrived. The Rug Shop UK has good communication, very good value for money and have a far better range of... Voir plus

Noté 1 sur 5 étoiles

AVOID I purchased a rug a month ago from this company and was advised this had been dispatched and was with the courier. After a week of no updates from courier I contacted and advised I had not r... Voir plus

Noté 5 sur 5 étoiles

Lots of choices and different sizes available. Was after a specific style of rug and this was the only website I found offering more than just 1 size of it. Delivery was great as well, will definitely... Voir plus

Noté 5 sur 5 étoiles

Website easy to navigate. Product specifications clear and easily identifiable. Great colour choices. 2nd rug I’ve had from here. And fabulous quality and speedy delivery.

À propos de l'entreprise

  1. Magasin de tapis

Écrit par l'entreprise

The Rug Shop UK serves as your ultimate destination to discover the perfect rug for your space. With a vast selection boasting over 15,000 designs and colors, including options tailored for children's rooms, kitchens, and bedrooms, we cater to diverse tastes. Our collection also features large living room rugs in various styles like wool, shaggy, and striped, ensuring ample choices. Enjoy the assurance of the lowest prices online, thanks to our price match promise. Should you find any of our rugs cheaper elsewhere, we not only match the price but guarantee to beat it. Every rug in our collection is meticulously curated from leading designer brands to seamlessly complement your home. Whether you prefer modern contemporary or classic traditional styles, our extensive range ensures you'll discover precisely what you're seeking.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

640 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,5

Tous les avis

(640)

95 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent price and service

Excellent price and great communication. Rug delivered promptly … well packaged and just as described. Really happy with the product and service, would definitely recommend

7 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended

The whole process from placing the order to delivery was so simple and the price could not be beaten. Highly recommended.

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

We were very pleased with our new rug

We were very pleased with our new rug. It looks absolutely perfect in our living room. It was also delivered with care and arrived very promptly.
The colours are beautiful and look just as good if not better in real life as they did online.

23 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Awful service!!!What a terrible experience!!!

What a terrible experience!!!
I’m not sure if all the nice reviews are real or fake because my experience was as terrible as it can be. First they sent the wrong carpet then they arranged collection with out a time frame which made me wait all day at home and the collection person did not show up! 😮
No phone call nothing till the next day when they emailed apologising and arranging following day for collection, this time with a two hour time frame 2-4 in the middle of the day that basically takes another day from you ! What a waste of time and such a nerve - wracking experience with this unorganised company!
Awful service!
I do not recommend and will never buy again !

16 mars 2026
Avis spontané
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Réponse de TheRugShopUK

Dear Frosina,

We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback.

Upon review, it appears the issue was caused by an error on our supplier’s side, as the correct item details were provided from our end but the wrong product was dispatched. While this was outside of our direct control, we sincerely apologise for the inconvenience this caused you.

Regarding the collection, these are scheduled as full-day services, so the courier may arrive at any point up until the evening. We understand this can be disruptive and regret any lack of clarity around this.

We can confirm the item has now been returned to our warehouse and a full refund has been processed.

We truly regret the overall experience and are working closely with our suppliers to help prevent situations like this in the future. We hope to have the opportunity to provide you with a much smoother experience next time.

Noté 5 sur 5 étoiles

Great retailer - good quality

Great retailer, we love the rug! Arrived fast and I was kept updated throughout the process. Good quality, vivid colours, overall better than expected. Happy to buy again.

19 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service.

The rug came on time and hassle free, such a great rug and so reasonably priced.

Very happy.

Thank you.

3 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent product

Excellent product, very quick delivery. Can't wait until May when I can buy another on the same rug. thank you The RugshopUK.

9 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Stylish, High Quality and Worth It

I recently ordered a rug from theRugshop and I’m very pleased with my purchase. The ordering process was straightforward, delivery was delayed but was sorted out and the rug arrived well wrapped and in perfect condition.

The quality exceeded my expectations — it looks elegant and well made, and it has completely elevated the look of my dining area. The design is beautiful and exactly as described online, which gave me confidence in my purchase.

Overall, a great experience and I would definitely recommend theRugshop to others looking for stylish, good-quality rugs at a reasonable price.

2 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Beautiful rug

Beautiful rug, delivered very quickly. Very well packaged and arrived in pristine condition. Rug exactly as advertised and excellent price too.

4 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent!

Easy to order. Much cheaper than purchasing from a well known high street retailer. Although website said there might be delivery delays my rug arrived within 4 days. Looks great. Have purchased two more rugs from them.

9 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Quality company

A very easy website to navigate and order from. Products are very competitively priced. Our rug was delivered by the date given and regular updates on processing and delivery were really appreciated.
The rug was delivered well packaged and the quality is superb. No problem recommending the company.

19 février 2026
Avis spontané

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