Sadly, we are not having a great time getting the delivery of the bespoke mattress. They claimed to have tried once to deliver but if that was the case why no note through the door and why no further... Voir plus
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Lisez les avis des autres
Easy ordering, even with bespoke sizes. Various options for every purse. Fast manufacture and delivery. Online chat available to assist if required, pretty much 24/7. Communication excellent. Only... Voir plus
L'entreprise a répondu
Wanted a new mattress for my 31 year old cot which is quite large. Ordered from this amazing company a bespoke mattress, protector and organic fitted sheet. Had email confirmation of order very quickl... Voir plus
L'entreprise a répondu
Very, very happy with my custom made mattresses made by The Tiny Bed Company, in readiness for the birth of my first grandchild. Great communication and swift delivery. Quality of the mattresses... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Makers of premium quality, cot mattresses & 100% organic baby sleep essentials. Our sumptuous & well-supported mattresses have been expertly designed to ensure that your "Tiny Sleepers, Make Big Dreamers!" Made in England.
Coordonnées de contact
Royaume-Uni
- thetinybedcompany.com
4,1
Bien
180 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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5 Star Service!!
The service provided by The Tiny Bed Company is second to none, communication and speed of delivery were excellent. Very responsive and accommodating customer service and the mattress received was superb. Would highly recommend.
19 avril 2023
Réponse de The Tiny Bed Company
Thank you for your valued review.
Fantastic communication and excellent…
Fantastic communication and excellent product, will use again!
3 avril 2023
Réponse de The Tiny Bed Company
Thank you for your review. We look forward to welcoming you back soon.
Excellent throughout
Excellent throughout !
Quick reply asking for more details about the mattress required .
Speedy delivery.
25 avril 2023
Réponse de The Tiny Bed Company
Thank you for your valued feedback.
Great personal service
After I placed my order I was contacted just to confirm my request for an unusual shape/size mattress. The communication was helpful and friendly. I was able to send photos to illustrate my requirements. I received the mattress promptly and it was a perfect fit. Very happy with the service, would definitely recommend.
25 avril 2023
Réponse de The Tiny Bed Company
Thank you for your valued feedback.
Description is very accurate if…
Description is very accurate if you’ve read this you won’t have made the mistake I did, by the misleading pics coupled with the wording. It is well executed to a general quick overview.
1 mai 2023
Réponse de The Tiny Bed Company
Hi Damien,
Thank you for taking the time to review your order with us.
After reviewing this, we understand that you feel we have not advertised that our basket changing mat does not include the changing basket that it is pictured with in some of the product images clear enough.
The product title states ‘Basket Changing Mat’ as this is the correct product name, standard across the board for all sellers of this product in the UK - it is a unique shaped changing mat specifically designed to fit inside a changing basket, we kindly hope you understand that this is not intended to mislead customers to think a basket is included. Just like many of our other products such as our cot mattresses, we have pictured the mattresses inside the cot however the cot is not included with the mattress. We have pictured the basket changing mat inside a changing basket to show the purpose of use clearly, but we have also pictured the product on its own too. Along with in the product description stating ‘Basket is not included’.
We take feedback & any customer comments very seriously as we wish that every one of our customers has a positive experience when shopping with us. We would like to take this opportunity to improve & we will update our product listing for the ‘Basket Changing Mat’ with further information to ensure it is even more clear that there is no basket included with the purchase.
Excellent mattress and service
25 avril 2023
Réponse de The Tiny Bed Company
Thank you for your valued review.
Perfectly fitted mattress
Perfectly fitted mattress, my daughter loves her new big girl bed with the new mattress
23 avril 2023
Réponse de The Tiny Bed Company
Thank you for your valued feedback, that is lovely to hear.
The bed is incredibly comfortable
The bed is incredibly comfortable, true to the size measured for. The delivery was easy and on time. Cost was high but hopefully the item lasts a long time and is worth it. For now no complaints or concerns at all. Love the mattress!
17 avril 2023
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
The tiny bed company
Would recommend a lovely company . The blankets wash very nice soft.many thanks
26 mars 2023
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Perfect fit… thank you the Moses basket…
Perfect fit… thank you the Moses basket is nearly 70 years old!
28 mars 2023
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
From start to finish excellent service…
From start to finish excellent service and good recommendations for what I was looking for
Excellent product
28 mars 2023
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Lovely blanket well made and really soft
20 mars 2023
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Perfect Fit
I ordered a customised mattress for crip a few weeks back. I couldn’t believe it when it arrived and couldn’t wait to open and put it on the bed. It was a perfect fit I have even doubts in case I measure and provided the wrong size. I couldn’t believe it was a perfect fit for the crip and quality nursery-grade mattress even the quilted cover. It's very comfortable. I cannot thank you enough for the speedy delivery of quality mattresses. I will recommend it. Yodit, London
26 mars 2023
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Speedy delivery, high quality products
Great products especially as the crib I brought doesn’t seem to do hardly any accessories to go with it. Top quality and speedy delivery
26 mars 2023
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Our custom made mattress fits perfectly…
Our custom made mattress fits perfectly .
Quick delivery .
23 mars 2023
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Good quality products
Good quality products, both times I've ordered from them I have received my order within the week. Would highly recommend and love the fact its all made in the UK!
23 mars 2023
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Good quality
The mattress is good quality, quite thick and fits the maxi cosi iora perfectly. The fitted sheets feel nice and soft. My little one hasn’t arrived yet so I can’t comment on how well they sleep but so far I am happy with my purchase.
3 mars 2023
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
First rate service
Cot sheet made to bespoke measurements - speedy delivery, quality excellent.
A first rate service!
2 mars 2023
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Nice bespoke Day bed....
I had a bespoke mattress made by this company. It was an excellent fit for the wooden bespoke bed that I had my carpenter made for me. Very good service.
2 mars 2023
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Bespoke product
I had a few delays with dispatch and delivery (delivery cost was kindly refunded). However very pleased with the product which was a made to measure replacement mattress for a pram carrycot. Top quality and thick. It looks like it will be very comfortable for baby.
15 mars 2023
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
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