Sadly, we are not having a great time getting the delivery of the bespoke mattress. They claimed to have tried once to deliver but if that was the case why no note through the door and why no further... Voir plus
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Lisez les avis des autres
Easy ordering, even with bespoke sizes. Various options for every purse. Fast manufacture and delivery. Online chat available to assist if required, pretty much 24/7. Communication excellent. Only... Voir plus
L'entreprise a répondu
Wanted a new mattress for my 31 year old cot which is quite large. Ordered from this amazing company a bespoke mattress, protector and organic fitted sheet. Had email confirmation of order very quickl... Voir plus
L'entreprise a répondu
Very, very happy with my custom made mattresses made by The Tiny Bed Company, in readiness for the birth of my first grandchild. Great communication and swift delivery. Quality of the mattresses... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Makers of premium quality, cot mattresses & 100% organic baby sleep essentials. Our sumptuous & well-supported mattresses have been expertly designed to ensure that your "Tiny Sleepers, Make Big Dreamers!" Made in England.
Coordonnées de contact
Royaume-Uni
- thetinybedcompany.com
4,1
Bien
180 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Perfect new mattress for our family moses basket
The mattress for our family Moses basket (which is about to welcome its 37th baby) fits perfectly. The quality and finish is great. Delivery for a custom made product was timely.
22 février 2023
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Great mattress
We bought this mattress because the default one coming with the travel cot was very thin and my baby was struggling to sleep on it. Since we bought this one, he is sleepy very well. Feels very comfy and very well made.
1 février 2023
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Amazing customer service
Amazing customer service. Super fast delivery and high quality.
18 janvier 2023
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Everything excellent!
27 janvier 2023
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
The best mattress ever
The best mattress ever! No nasty odour, all natural and high quality! Thank you!
6 janvier 2023
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Great mattress
5 janvier 2023
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Really good quality mattress
Really good quality mattress. Baby wouldn’t sleep well in cot with mattress supplied but loves sleeping in it now. So comfy n doesn’t make him sweat.
9 janvier 2023
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Amazing customer service
Thank you to the people at The Tiny Bed Company for making my mattress experience amazing.
They’ve helped me get the answers to all my questions and sort them out. Such professionalism and care for customers. I will definitely buy from them again.
14 décembre 2022
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
An absolutely wonderful company with a…
An absolutely wonderful company with a really helpful customer service team.
I'd thoroughly recommend them.
14 décembre 2022
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Quality products
We ordered a made to measure cot mattress and a cot mattress cover and have been delighted with the products,and the quality,also the service. Thank you
29 novembre 2022
Réponse de The Tiny Bed Company
Thank you for your feedback. We truly appreciate it.
Good quality British made mattress.
Delivered earlier than anticipated. Good quality British made mattress. It was well packaged & perfect for our grandson’s travel cot.
22 novembre 2022
Réponse de The Tiny Bed Company
Thank you for your kind review! We are glad that your Tiny one loves their new mattress.
Kind Regards
Amy Barnard
Customer Experience
Great quality and very helpful team!
Perfect for made to measure sheets! Quality is really great and Amy has been fantastic helping us out with some delivery issues. The teams really cares about client satisfaction!
10 novembre 2022
Réponse de The Tiny Bed Company
Thank you for your kind review! We are glad that your Tiny one loves their new mattress.
Kind Regards
Amy Barnard
Customer Experience
Superb! Couldn’t have been better.
I can’t recommend The Tiny Bed Company enough! Superb quality mattress. The Customer Service team really went above and beyond when I ordered the wrong size by mistake, and prioritised my order when I was nearing due date. Wouldn’t hesitate to recommend to others.
7 novembre 2022
Réponse de The Tiny Bed Company
Thank you for your kind review! We are glad that your Tiny one loves their new mattress.
Kind Regards
Amy Barnard
Customer Experience
Great range
Great range of cot covers to fit specific next to me, lovely quality and great communication.
15 novembre 2022
Réponse de The Tiny Bed Company
Thank you for your kind review! We are glad that your Tiny one loves their new mattress.
Kind Regards
Amy Barnard
Customer Experience
Great customer service + products
They accidentally sent us the wrong size, but contacted us pro-actively to set things right. Very impressed by that level of customer service. Materials feel nice as well!
20 octobre 2022
Réponse de The Tiny Bed Company
Thank you for your kind review! We are glad that your Tiny one loves their new mattress.
Kind Regards
Amy Barnard
Customer Experience
Excellent quality - easy to order
Mattress needed for a 34yr old Silver Cross cot being handed down. Off the shelf mattress sizes wouldn’t fit !! Very easy to order, excellent quality, exactly as ordered, kept informed and delivered within timeline promised - definitely recommend.
5 octobre 2022
Réponse de The Tiny Bed Company
Thank you for your kind review! We are glad that your Tiny one loves their new mattress.
Kind Regards
Amy Barnard
Customer Experience
Product ok but long delivery
The item took more than a week to dispatch which in this day & age is very long. I also hadn’t appreciated the item I was ordering wasn’t branded but in the seller’s own packaging, the quality seems ok however.
19 octobre 2022
Réponse de The Tiny Bed Company
Thank you for taking the time to review our products. I am sorry that you were a little disappointed, however we hope the below provides you with some further understanding of our products and services.
1. Our standard dispatch times are 7-10 days from ordering, this is clearly marked on our product listings. The reason for this is that all our products are made in-house to order to ensure the highest quality and maximum freshness. As a company we do not like the idea that new born babies could be sleeping on products that have spent long periods of time in warehousing etc..
2. All our products are under The Tiny Bed Company Brand only. We manufacturer our own range of high-quality nursery mattresses and essentials, we do not stock other brands. This again is mentioned in our product listings and footnote on our website.
We take customer service and happiness very seriously at The Tiny Bed Company, which is reflected in our other customer reviews, so I hope this provides you with some comfort in your recent purchase.
Amy Barnard
Customer Experience
Great quality and quick delivery
I purchased a baby cot bed mattress, the website was clear and easy to use. The mattress arrived in less than a week and is of great quality and a perfect fit!
10 octobre 2022
Réponse de The Tiny Bed Company
Thank you for your kind review! We are glad that your Tiny one loves their new mattress.
Kind Regards
Amy Barnard
Customer Experience
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