Top quality, great selection of flavours has become a monthly stash of protien snacks for me.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I've bought from Weston Biltong on quite a few occasions now and they never disappoint. I can't believe I spent so many years getting far inferior biltong from others, this is definitely the best avai... Voir plus
L'entreprise a répondu
2kg mixed Biltong selection for snacks at a company presentation. What a great difference from cakes... The Biltong was amazing, chillie / some fat esp. Delivery and a customer service question spo... Voir plus
L'entreprise a répondu
Regular customer and I couldn't recommend this place more. High quality biltong at a good price. I particularly love the rosemary and garlic biltong and you can pick the level of fat you want. Even g... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Transformateur de viande
- aussi dans
- Caviste
- Épicerie
- Magasin de produits gourmets
- Marché de produits frais
- Restaurant sud-africain
Écrit par l'entreprise
Multi Award winning Biltong at its very best, we are delighted to of been crowed not only Dabbers Den winners in 2018, but we can add to the list "Best Small Food Producer in Cheshire" after an historic awards evening in Chester in April 2019. Once again we are delighted to of been recognised not just for our stunning range of products but also how we conduct our business. Add a few more like now Nantwich Show Small Producer Award, South Cheshire Small Business Award and now crowned with a Great Taste Award. We are possibly the most multi decorated Biltong Company you can find. We are delighted to say we are the very first UK based company to have enrolled on the NFUs Back British Farming campaign. Back British Farming is the NFU’s public-facing campaign, driving support for the British food and farming sector through simple actions like buying British produce, enjoying the countryside responsibly, and spreading the word with friends and family. And now we only use 100% Renewable energy in all our products which we believe is another first for any Biltong Company in the UK we really do lead the way not just in flavour selection but innovation also. We do all we can when its comes to environment this includes our purpose built show stand been made from 100% Recycled products and now looking at the addition of Solar Panels to our purpose built facility in Cheshire. Take in to account as well 7 generations of Farming Knowledge and family History from South Africa we really think the experience we have in our blood adds up to something truly unique. Like we say #NotAllBiltongIsBlackAndWhite We only use 100% British Beef 100% of the time. Check out our massive range of flavours plus use our simple no commitment subscription service and save more. You really don't need to go anywhere else for you Biltong fix!
Coordonnées de contact
Unit 114 The Courtyard, CW2 5PR, Crewe, Royaume-Uni
- 01270 382386
- info@thewestonbiltongcompany.co.uk
- thewestonbiltongcompany.co.uk
4,7
Excellent
542 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Was given incorrect information
Having sampled more I am happy to say that the product does taste very good and I am very happy with the biltong
11 mai 2024
Avis spontané
Réponse de The Weston Biltong Company
Hi Lee
Many thanks for taking the time out to leave a review about what we, it does make us a little sad to see reviews like this, we totally appreciate that we can not hit the spot with all biltong lovers but as you can see from the hundreds of fabulous reviews we don't often get it wrong and for that we can only apologise for not appealing to your particular taste.
As per our Terms and conditions we offer a full refund on any unopened packs that you still have, however we have checked our systems and can only see one order from you on the 27th May 2022 (2 years ago) Sadly they will now be unable to be returned.
We appreciate you may of bought this at an event we have attended in the recent past or called in to our shop if so our offer to refund any unopened packs still stands if that's the case. Please do let us know where and when the purchase was made if this is the case.
Please do let us know if you wish to return them for a refund.
All our prices are clearly displayed in our store and online so are clearly visible to all, again we are a little sad that you feel we are expensive as we do our very best to be competitive and at the same time run a business. All our biltong is hand made by us using our unique blend of spices and not mass commercially produced using cheap imported spice like quite a few others this is obviously reflected in some of our prices.
As always we have checked all our email in boxes, social media etc and can't find any correspondence from yourself re not been happy with our products, this is the first indication we have seen that you weren't happy.
Upon further investigation we have found a previous review from yourself back in May 2022 which reads "Great product very tasty the closest thing I have tasted to genuine South African biltong" we are now left a little confused. Please do reach out so can help.
Thanks again for looking up a small family business.
Team WBC
Love and support from France!!
Love and support from France!!! food was amazing
4 avril 2024
Avis spontané
Réponse de The Weston Biltong Company
Hi
Looks like what we do is loved everywhere, we cant argue with that.
Massive thanks for your support
Team WBC
Réponse de The Weston Biltong Company
Hi
Thanks you for taking the time out to leave a review about what we do and how we do it. As a growing family business its important for us to make sure we are getting it right not just with our products but how we do it as well.
Thanks again
Team WBC
Réponse de The Weston Biltong Company
Hi John
What a stunning review LOL. The good news is we are making fresh biltong all the time and always have fresh stock in ready for immediate dispatch.
Thanks again
Team WBC
Réponse de The Weston Biltong Company
Hi Owen
Can't fault you and please do keep recommending what we do, as a growing family business it really does make a massive difference.
Thanks again
Team WBC
Go Springboks!
The item was received quickly and was of high quality! Would highly recommend! :)
25 mars 2024
Réponse de The Weston Biltong Company
Hi
Thank you for taking the time out to leave a great review. We are a small family business so seeing reviews like this pop through is fabulous
Thanks again
Team WBC
Réponse de The Weston Biltong Company
Hi Andrew
We are delighted you love what we do here, as a small family business it really does make a massive difference to what we do.
Thanks again
Team WBC
ordered my package and within 4 days it…
ordered my package and within 4 days it was shipped and had arrived at my house in amazing conditions! will 100% be ordering from them again. very yummy food
30 mars 2024
Réponse de The Weston Biltong Company
Hi Abigail
Thank you for taking the time out to leave a stunning review about what we do and how we do it. As a small family business it really does make a massive difference to what we do.
We look forward to your next order x
Thanks again
Team WBC
Would be nice the actually have my…
Would be nice the actually have my parcel. Where is it??
[Edit: finally received the parcel. Happy with the product and support]
29 mars 2024
Réponse de The Weston Biltong Company
Hi Michael
Thanks for taking the time to leave review.
We have as we always do checked our emails, social media amd phone records for any issue you have had with your delivery and can't seem to see any attempt from you to contact us, this is the first instance of us being aware you have had a problem. We have just called you just now but not received a reply.
Just checked your order
It's was made up on the 29th April Good Friday at 15.51.
Your order was made up on the 2nd April.
The parcel was collected from us on the 2nd April at 13.19
The latest update on the tracking information we have, (which you should also have please let us know if you don't have this) it is in Warrington depot on the 3rd April at 04.22.
We are more than happy to look into this for you as soon as we can.
Rest assured your order has been made up and sent in good time from us.
Apologies for any inconvenience you have had with our couriers, we will be having stern words with them on Monday morning.
Many thanks for looking up our small family business, we pride ourselves on our service and to let down like this is equally frustrating.
Many thanks
Team WBC
Réponse de The Weston Biltong Company
Hi Tracey
Thank you for taking the timeout to leave a review about what we do here it really does make us smile waking up to great reviews just like this.
Thanks again and see you again very soon
Team WBC
Not good enough !
Biltong wasn't the best quality considering it's supposed to be a good brand. Had 3 flavours of of which were bland. Tasted the same . Peri peri, salt & pepper & original. All tasted original 🥺 Will stick to buying it from a butchers from now. Very dissatisfied. Even the kids were disappointed & they love Biltong
25 mars 2024
Réponse de The Weston Biltong Company
Hi Stephen
Thanks for taking the timeout to leave a review about what we do.
This is the first we have heard about you not been happy with your order, we have as always have searched our email, social media and phone records but unable to find reference to you being unhappy.
We have already dropped you a call to see if we can help as it looks like you may of been confused when purchasing our Biltong.
In you review you refer to our "Jerky" twice we only produce "Biltong" the South African air cured version as apposed to the American version which is dried and cured in a completely different way, resulting in two different products, both in flavour and texture.
We also apricate we cant caterer for all tastes when it come's to our Biltong and it looks like this time we haven't hit the spot with yourself. As you can see form our great reviews on here we don't often miss pleasing our customers but its sad to see we haven't managed to satisfy your children's and your meat craving this time.
As with all our products we offer a full refund refund on any unopened packs you may have if its not to your taste (T and Cs apply)
Thanks for looking up a small family business and taking the time out to leave a review.
Many Thanks
Team WBC
UPDATE- Thanks for clearing up the confusion and amending the words "Jerky" to "Biltong".
Outstanding
Ordered from the Weston Biltong Company numerous times now, they've always been outstanding in their interactions with me as a customer and the biltong (and other products such as droewors) is always of the absolute highest quality.
27 mars 2024
Réponse de The Weston Biltong Company
Hi Lloyd
Delighted to hear you love what we do and how we do it, as a small family business its what we aim to do with each and every order we receive.
Thanks again
Team WBC
Customer service was excellent
Customer service was excellent, I called to see if my items could be delivered in time before I placed the order, the gentleman on the phone (Ryan) assured me it would be, so placed the order. The next morning the item was delivered!!
Wonderfully helpful, polite, informative and professional. Would use again and would highly recommend.
19 mars 2024
Avis spontané
Réponse de The Weston Biltong Company
Hi Roland
Massive thanks for leaving such a great review, it was touch and go at one point but glad we could help and get you just what you wanted quickly.
Thanks again
Team WBC
Exciting to receive well packaged South…
Exciting to receive well packaged South African goods
29 février 2024
Réponse de The Weston Biltong Company
Hi Melanie
Thank yo for taking the time out to leave a great review about not just what we do but how we do. We know you guys love getting your hands on all you favourite SA goodies so its important to us you get them packaged with love xx
Thanks again
Team WBC
Réponse de The Weston Biltong Company
Hi Ed
We are delighted to see that you love what we do and how we do it! As a small family business we workhand on everything we do and its great to see it been noticed.
Thanks again
Team WBC
Always good quality and tasty biltong
Always good quality and tasty biltong. A piece of home. Service and delivery great.
27 février 2024
Réponse de The Weston Biltong Company
Hi
Delighted you just love what we do here, we really do notice when we see customers coming back time and time again it really does make us smile.
Thanks from al the team here at WBC
Top Biltong
They deliver great biltong to my door,on-time and as ordered. What's not to like?!
27 février 2024
Réponse de The Weston Biltong Company
Hi
That just what we aim to do and it looks like you LOVE it !
Its great customers like you that make all our hard work worth it
Many Thanks
Team WBC
Introduced to the ORIGINAL BILTONG by…
Introduced to the ORIGINAL BILTONG by my son as a lovely Christmas present. Excellent gift. Buying for myself now until next Christmas Now a feature at my breakfast time with poached eggs. Very Keto friendly !
26 février 2024
Réponse de The Weston Biltong Company
Hi Christopher
The perfect Keto Combo to say the least, we love adding to scrambled as well as poached egg as well !
Delighted you loved you Christmas present as well !
Thanks again
Team WBC
Réponse de The Weston Biltong Company
Hi Robert
Looks like you love what we do and that is just what we aim to do.
Many Thanks
Team WBC
Réponse de The Weston Biltong Company
Delighted to see you love what we do here, making all our own biltong takes time and it looks like all oue effort is worth it.
Thanks again
Team WBC
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.