I put an order in on September 5 th. My card was charged Sept 6th. Cannot find order on my account but after contacting them, they provided a tracking # which says waiting for pickup in North Las Veg... Voir plus
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I chatted about a reorder of mascara that seemed thick and clumpy. The first tube if liquid lash extension was amazing. I have had this tube a while as i searched different brands but wasnt satisf... Voir plus
This brand is amazing! I am allergic to everything, and I am so happy I found this brand. They are affordable, helpful, stand behind their products, and go out of their way to make their clients happy... Voir plus
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Worst liquid liner purchase in my many years of cosmetics use. While the product itself is easy to apply with control the container has been defective over two purchases and one replacement. The top... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Thrive Causemetics offers luxury high-performance cosmetics. For every product purchased, we donate to help a woman thrive.
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189 avis
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A répondu à 65 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Ordering and shipping were both fine
Ordering and shipping were both fine. I ordered liquid lash extension mascara in rich black and brilliant eye brightener in soft pink. The mascara is by far on of the worst mascaras I have ever tried. The color is nice, very rich and black. Needs a few coats to build nice coverage which is no big deal, but it literally flakes off into my eyes and under my eyes after a few hours. The flakes are rubbery.
You need makeup remover for sure because washing it off causes it to peel off your lashes and land all over your face. The brilliant eye brightener is a great product. Ive uses it like eyeshadow, under my eyes to brighten, under my brow, on my nose as a highlighter, in the corners of my eyes to brighten. I love this product.
7 août 2020
Avis spontané
Réponse de Thrive Causemetics
Thank you so much for sharing your experience. We just recently claimed our Trustpilot account so we apologize for our delayed response. While we are happy to hear you loved the Brilliant Eye Brightener we are so sorry to hear the Liquid Lash Extensions Mascara did not work out for you. The mascara is a tubing formula so it can take some getting used to and we are always happy to help with some tips and tricks to prevent flaking. Since it is designed to remove easily with plenty of warm water, it can flake if layers are applied after the formula has dried or even if there is interference with eye and face creams that contain nourishing oils. These ingredients can be great for our skin, but terrible for pigments. We do also offer returns and exchanges within 60 days of purchase as well. Thank you again for taking the time to share and thank you for being part of our mission to be Bigger than Beauty!
Good, and Gets Better!
UPDATE:
I am in LOVE with this mascara. I have given it a few weeks to get the full experience, and I'll never wear anything else. I have actually stopped wearing eyeshadow, because my lashes look so good, I really don't need a lot of extra stuff. This saves me SO much time in the morning, and at night; this mascara is beyond easy to remove. Half the time I just smush my lashes between my fingers to warm it up, and then gently pull the tubes off of my lashes. It's SUPER lazy, but it works when you just do not feel like washing your face. No other mascara does this. It stays put until I remove it, and I have still not experienced any smudging or flaking. Upgraded from 4 stars to 5. VERY happy!
ORIGINAL POST:
I ordered my first product from Thrive a little over a week ago. Shipping was timely, and the items were packaged well; though they could have used a much smaller box. I ordered the mascara and the eyelash curler, and it came in a box big enough to put a coffee table book in. So, kind of wasteful there.
I like the mascara. It's not the end all of mascaras like I've seen people rave about, but it's good. I appreciate the nice packaging and I really like the applicator. The product goes on well, is nicely pigmented, and I find that it didn't dry too fast like other tube mascaras tend to do. It has been 6 hours of wear so far, and I haven't had any smudging, smearing, or flaking. I also have terrible chronic allergies and sensitive skin, which this has not bothered at all.
I really love the cause behind the brand, and I love that they're cruelty-free. The only reason I gave 4 starts is because the eyelash curler was $25 and no better than the ones you get in the drugstore. Had I known that, I would have spent that money on a lip liner rather than the eyelash curler. Live and learn!
The mascara is expensive, but as far as tubing mascaras go, it is the best one I have tried, by far. Will purchase again.
9 juillet 2020
Avis spontané
Réponse de Thrive Causemetics
Thank you so much for sharing your experience! We are absolutely thrilled to know you're loving the Liquid Lash Extensions Mascara and we are so happy you shared an update. While our response is delayed our appreciation is not. Thank you for being part of our Thrive Causemetics Family. Without you, our mission to be Bigger than Beauty would not be possible!
Returning customer
This is the second time I’ve ordered the mascara. Excellent product, is as promised. Quick delivery as promised.
13 juin 2020
Avis spontané
Réponse de Thrive Causemetics
Thank you so much for sharing your experience, Cheryl! We hope the Liquid Lash Extensions Mascara is still a beauty staple in your cosmetic bag. We appreciate your support and are grateful to have you in our Thrive Causemetics family! If you ever have any questions or need assistance our team is available 7 days a week and they are always excited to help. You can check out all of the ways to reach us here: https://thrivecausemetics.com/pages/customer-service
Literally the worst
Literally the worst. So disappointed with my order. It came late after 3 weeks of waiting and no customer service help and the quality was not as good as all the reviews on the website.
16 février 2020
Avis spontané
Réponse de Thrive Causemetics
Hi Sydney. We just recently claimed our Trustpilot account so we apologize for our delayed response. We are so sorry to hear about your experience and the lack of support you received. We value your feedback and no matter how long it has been we take it to heart. If you are ever unhappy with a product we provide returns and exchanges within 60 days of purchase. If this policy was not presented to you after you placed your order and reached out for help, we would be happy to make an accommodation for you. You can contact us via text at 310-620-1535 and mention your review here and we'd be happy to help. It is always our goal to make sure that even if a product doesn't work out, we are able to provide a positive solution. You can also check out the other ways to reach us here: https://thrivecausemetics.com/pages/customer-service
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