Thurlow Nunn Avis 

1 537
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I have written an extensive report about Thurlow Nunn Milton Keynes. They charged me £129.00 for a free "health Check" on my car, which had software issues. They produced a quote for £3975. of which £... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Byeing my first car from Thurlow nunn mk,following my eldest daughter who had just bought a car aswell from Josh who was amazing, there was no pressure selling ,so friendly and helpful. Also did have... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went to Thurlow Nunn in Northampton to look at a used car i'd seen on-line. I've had bad experiences with other dealers previously but Florin Strujan was a great salesman, very knowledgeable, open,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mark at Thurlow Nunn in Norwich wins the 2026 award for customer service. No other sales person at Norwich car franchises came near. We did not go with the Leapmotor but that was about the control... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

With modern showrooms situated across Bedfordshire, Buckinghamshire and the East of England, Thurlow Nunn provides drivers with the widest choice of quality Approved Used vehicles and great offers on the latest generation of new Vauxhall, Peugeot and MG cars. Over the years, we have built a strong reputation for impeccable customer service, and we’re keen to continue upholding the highest standards of expertise.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 89 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,2

Tous les avis

(1 537)

202 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Second purchase from garage

Went just to just look at the car and ended up trading ares in for another one. Very pleased with the service I received from all staff. Was greeted professional by all members of staff.

31 octobre 2025
Avis spontané
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Réponse de Thurlow Nunn

Thank you for your wonderful review! We’re thrilled that your visit turned into a successful trade-in and that you were pleased with the service from our team.

Noté 4 sur 5 étoiles

The offered to pick me up from the…

The offered to pick me up from the train station and took me to the garage !

5 novembre 2025
Avis spontané
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Réponse de Thurlow Nunn

Thank you so much for your kind words! We’re delighted we could make your visit easier by picking you up from the train station. We always aim to make your experience as convenient and stress-free as possible, and it’s great to hear it made a difference.

Noté 5 sur 5 étoiles

Professional experience with curtesy…

Professional experience with curtesy and a personal touch. Made the experience of buying a car a pleasure

17 octobre 2025
Avis spontané
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Réponse de Thurlow Nunn

Thank you for such a lovely review. We’re delighted to hear that our team’s professionalism and personal touch helped make your car-buying experience a pleasure. We truly appreciate you choosing us and hope you enjoy your new car.

Noté 5 sur 5 étoiles

The MG sales team were welcoming

The MG sales team were welcoming, polite and professional, it was a pleasure dealing with them. Would have no hesitation recommending Thurlow Nunn.

29 octobre 2025
Avis spontané
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Réponse de Thurlow Nunn

Thank you for your wonderful feedback. We’re delighted to hear that our MG sales team made you feel welcome and well looked after. It’s great to know your experience was a pleasure, and we truly appreciate your recommendation of Thurlow Nunn. Enjoy your new car and thanks again for choosing us.

Noté 5 sur 5 étoiles

Great experience

I'd suggest Thurlow Nunn Beccles to a friend because they're very knowledgeable and and I'm happy with my purchase.

17 octobre 2025
Avis spontané
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Réponse de Thurlow Nunn

Thankyou for your feedback.

Noté 4 sur 5 étoiles

Salesman very helpful although I don't…

Salesman very helpful although I don't think that the advert explained well enough about the lack of warranty or 12 months roadside assistance that you don't get if the car is over 10 years old

23 octobre 2025
Avis spontané
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Réponse de Thurlow Nunn

Thankyou for taking the time to give us your feedback.

Noté 5 sur 5 étoiles

The staff at Thurlow Nunn went above…

The staff at Thurlow Nunn went above and beyond when we bought our car so would definitely recommend them to family and friends.

9 octobre 2025
Avis spontané
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Réponse de Thurlow Nunn

Thankyou for your great feedback.

Noté 5 sur 5 étoiles

Great overall service

The salesman was not too pushy, he took the time to listen to my requirements and showed great patience.

3 novembre 2025
Avis spontané
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Réponse de Thurlow Nunn

Thank you for your kind words! We’re glad our team made your experience relaxed and enjoyable. Enjoy your new vehicle!

Noté 5 sur 5 étoiles

Helpful

Helpful, well informed and looked at way to help when initial vehicle chose not available for months

23 octobre 2025
Avis spontané
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Réponse de Thurlow Nunn

Thank you for your feedback! We’re glad our team could help find a great solution when your first choice wasn’t available.

Noté 1 sur 5 étoiles

Visited MG Kings Lynn at about 9.10 on…

Visited MG Kings Lynn at about 9.10 on a Saturday morning, no where to park, looking around the showroom at a new HS. Unfortunately all the staff were outside moving cars (or in some cases pretending to be an Aeroplane. Completely ignored for over 3/4 hour before someone finally came in to see if we needed help. (God help all the people who had been ringing non stop whilst we were in there) Looked at a 2 yr old PHEV that had been on site for a few weeks. It was absolutely disgusting inside. not sure if the staff had been using it for tip runs or this is how cars are presented. Needless to say order placed with Glyn Hopkins now for a HS PHEV.

18 octobre 2025
Avis spontané
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Réponse de Thurlow Nunn

I’m very sorry to hear about your experience and that we fell short of expectations. This isn’t the standard we aim for, and your feedback will be addressed with the team. Thank you for bringing it to our attention.

Noté 1 sur 5 étoiles

Full Tank Agreed - Delivered Almost Empty

We were assured our car would be delivered with a full tank of fuel. Instead, it arrived almost empty. When I raised this with Darren, his response was:
"I do apologise but that was touch and go getting it there today very rushed but I did take the £99 admin out of deal."
That doesn’t excuse the missing fuel—both the full tank and the admin fee removal were part of the agreed deal. The fuel alone was worth £80, and skipping it without notice or compensation shows a lack of care and professionalism.
It being a “rush” is a poor excuse. Just refund the difference.
This left a sour taste after what was previously a good experience. Disappointed and wouldn’t recommend based on this interaction.

***Edit, gave my details. Still not heard anything

4 avril 2025
Avis spontané
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Réponse de Thurlow Nunn

Thank you for your feedback, and I’m very sorry about the fuel issue. I apologise that this was missed. Please provide us with your information so we can get in touch to rectify.

Noté 4 sur 5 étoiles

Got the car I wanted at a good price.

Got the car I wanted at a good price.
Staff great & an issue I had with the car was sorted after I spotted it on handover day.
My only gripe would be the valet, what I would call a cosmetic valet if you can see it you clean it.
On opening the rear door after getting home the surround was dirty with long term dirt taking me an hour to sort out !
Overall after owning the car for nearly two weeks I am very happy.

24 septembre 2025
Avis spontané
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Réponse de Thurlow Nunn

Thanks for the great feedback! We're glad you found the right car at a good price and that our team could quickly sort your issue. We appreciate your note on the valet and will share it with the team to improve. Enjoy your car!

Noté 1 sur 5 étoiles

Cars have problems every couple of Months

After making a purchase and being pushed to write reviews immediately, I had to bring my car to the garage literally within the month of purchasing. After being told I would be contacted to get the car booked in, I received no communication and had to contact Vauxhall myself to get booked in. Following this there is now another issue with the car, which a major health and safety concern and advised by the sales team to look on youtube and that every couple of months things go wrong with cars. Vauxhall think it's normal that you purchase a car and every month have to book in for another fault.

3 octobre 2025
Avis spontané
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Réponse de Thurlow Nunn

We’re really sorry to hear about your experience and the issues you’ve faced with your car. That’s certainly not the level of service or reliability we aim to provide. Please reach out to us directly so we can look into this further and make things right.

Noté 5 sur 5 étoiles

Amazing team

My experience at Thurlow Nunn Milton Keynes was positive because everything was absolutely perfect. Amazing team, everyone ready to help and answer any question. I honestly recommend Thurlow Nunn Milton Keynes to everyone.

24 septembre 2025
Avis spontané
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Réponse de Thurlow Nunn

Thank you for your wonderful feedback! We're delighted to hear you had such a positive experience with our Milton Keynes team. Your recommendation means a lot to us!

Noté 1 sur 5 étoiles

The buying process was good and issues…

I've edited this to 1 star as Thurlow Nunn are absolutely useless. I responded to their below request for further information and I've not heard a thing from them. This further proves that they just want your money and then have nothing to do with you once they've got it.
The buying process was good and issues with the car I was buying were fixed. Ranj kept me upto date with videos of the car. If you're looking for after sales support though, this is not the place to buy from. Even though they advertise themselves as having a great and supportive after sales team, 6 weeks on from buying my car, I've not heard a thing. It makes me realise that they're excellent until they get your money and then they quickly lose interest in you.

23 août 2025
Avis spontané
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Réponse de Thurlow Nunn

Thank you for sharing your feedback. We're glad you were happy with the buying experience and Ranj’s updates, but we’re sorry to hear you’ve been disappointed with our after-sales support. This isn’t the experience we want for our customers — please get in touch so we can make things right.

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