We received an email the week before travel from Heathrow T5 that Tidy airport parking had taken over our booking, phoned the number provided to make sure it was genuine, all seemed good. Arrived a... Voir plus
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Lisez les avis des autres
First time using Tidy Airport Parking. They were amazing and a great price. Khalid took us to the airport and picked us up always with a smile. No waiting around when we arrived, transported immedia... Voir plus
Do not use this company under any circumstances. They turned up 40 minutes late to collect our car despite us calling them 30 minutes in advance. We then sent five emails and made a formal complain... Voir plus
Brilliant service! Drop off was efficient and collection was even better. They knew when my flight had landed and the driver Khalid called me multiple times to make sure I knew where to meet him. Fr... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Meet and Greet Services: At Tidy Airport Parking, we offer off-airport meet and greet services at various airports. Skip the hassle of airport parking and let us handle your vehicle with care. Why Choose Us: Reliable and efficient services Experienced and friendly staff Competitive pricing Peace of mind for your travels How It Works: Our professional team will meet you at the designated drop-off zone, where you can hand over your car keys and set off on your journey worry-free. Rest assured that your vehicle will be in safe hands until your return.
Coordonnées de contact
3,5
Moyen
700 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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They are lovely
I have now used this company twice and honestly I've never had any problems.
The employees are helpful and kind, i came 15 minutes early to drop off my car and they were absolutely fine with it and then on return my car was ready for me as soon as i got back.
I was so tired after a lovely holiday that i accidentally left my son’s suitcase behind and one of the employees called me near enough straight away and were so lovely and understanding about it, they looked after it while i made my way back to get it.
Honestly i couldn't fault them, definitely will use again.
4 mars 2026
Avis spontané
Unprofessional and untrustworthy
First of all, I wasn’t made aware that my car would be stored at an alternative address away from the drop off point, only when I checked my tracker and asked why the car wasn’t at the address I dropped it off at was I made aware. Secondly and most importantly, after contacting Tidy Parking that I and my family had collected our luggage and were ready to be picked up following our holiday. They still hadn’t sent a shuttle after 2 hours, and kept making excuses on the phone (when they could be bothered to pick it up) we had a two year old with us and in the end we had to pay for a taxi, Tidy Parking offered us two weeks free parking for the inconvenience. No Thanks I would rather pay twice as much for a professional service. Will never use them again!!
28 février 2026
Avis spontané
Réponse de Tidyairportparking
Thank you for your feedback.
For clarity, our Terms and Conditions state that vehicles may be moved to alternative secure compounds during the parking period as part of our standard operating procedure, particularly during busy periods.
While we aim to collect customers promptly, delays can occasionally occur due to traffic conditions, airport restrictions, and operational demand. We regret the inconvenience this caused. As a gesture of goodwill, a future parking offer was made, which we respect you chose not to accept.
Thank you for taking the time to share your experience.
Réponse de Tidyairportparking
Thank you for your positive feedback.
We’re pleased to hear that you found the drop-off and pick-up efficient, quick, and easy. We appreciate you choosing Tidy Airport Parking and hope to welcome you again in the future.
Very nice and friendly service .
Very nice and friendly service .
Must use .the bad reviews don’t justify .
Very good service
25 février 2026
Avis spontané
Réponse de Tidyairportparking
Thank you for your positive feedback.
We appreciate you choosing Tidy Airport Parking and hope to welcome you again in the future.
Réponse de Tidyairportparking
Thank you for your positive feedback.
We appreciate you choosing Tidy Airport Parking and hope to welcome you again in the future
Asiff was very helpful and friendly
Asiff was very helpful and friendly. Drop off and Pick up was easy. Recommend for cheap parking.
23 février 2026
Avis spontané
Réponse de Tidyairportparking
Thank you for your positive feedback.
We’re pleased to hear that you found the drop-off and pick-up efficient, quick, and easy. We appreciate you choosing Tidy Airport Parking and hope to welcome you again in the future.
Waseem was lovely guy
Waseem was lovely guy, very helpful and on time. My car was looked after:)
22 février 2026
Avis spontané
Réponse de Tidyairportparking
Thank you for your positive feedback.
We appreciate you choosing Tidy Airport Parking and hope to welcome you again in the future.
Do not use
Do not use. We were left for 2 hrs at the airport. We called multiple times and were given different excuses. We were told it was congestion but when we checked Google maps there was none. When we challenged them we were then told it was because it was half term. READ SMALL PRINT AS IT STATES THEY DONT HAVE TO COLLECT YOU FOR 2 HRS!!
22 février 2026
Avis spontané
Réponse de Tidyairportparking
Thank you for your feedback.
Our Terms and Conditions do advise that during particularly busy periods, vehicle return and collection may take up to two hours. This is to set clear expectations during times of high demand, such as school holidays.
Delays can occur due to a combination of factors including airport restrictions, traffic flow around terminals, and operational demand, which may not always be reflected accurately on public traffic maps.
We regret the inconvenience you experienced and appreciate you sharing your comments.
Wrecked the inside of the car
We parked the car for 3 weeks. Initially the company appeared ok, when we dropped the car off. BUT upon return the view of the company totally changed. We telephoned as instructed after we had gone through passport control, informed us to ring when we had collected luggage. Rang and informed that they would be there in 15 minutes and to stay inside the building. Rang them after 20 minutes, as to their whereabouts. Checked to see if we were in the right place, no we needed to go to departures. Explained we are chilled about the time of the collection, we just need a honest indication, informed 3 to 4 minutes. A further 30 minutes we waited! On arriving at the car park our suitcase fell out of the van. However, when we got to the car, the inside was covered with mud, all over the inside of the drivers door, the drivers seat. It was a disgrace. Asked for it to be valeted- no chance. Informed it had been raining and that was the reason it was filthy inside!!! The car had obviously been used during its stay and wrecked inside. We were fuming. Do not use this company
22 février 2026
Avis spontané
Réponse de Tidyairportparking
Thank you for taking the time to leave your review.
We are sorry to hear that your return experience did not meet your expectations. Our return process requires customers to contact us after passing passport control and again once baggage has been collected, after which instructions are provided for collection. During busy periods, collection times may vary due to airport restrictions and operational demand.
Vehicles may be stored and moved between secure compounds during the parking period, and weather conditions can occasionally affect exterior cleanliness. We do not valet vehicles as part of the service.
We take all feedback seriously and appreciate you sharing your experience.
Very friendly and efficient service
Very friendly and efficient service. Easy to organise collection when following the detailed instructions given. Will be using again!
21 février 2026
Avis spontané
Réponse de Tidyairportparking
Thank you for your positive feedback.
We appreciate you choosing Tidy Airport Parking and hope to welcome you again in the future.
Very professional service and very…
Very professional service and very helpful
20 février 2026
Avis spontané
Réponse de Tidyairportparking
Thank you for your positive feedback.
We appreciate you choosing Tidy Airport Parking and hope to welcome you again in the future.
Easy to use driver was friendly and on…
Easy to use driver was friendly and on time.
20 février 2026
Avis spontané
Réponse de Tidyairportparking
Thank you for your positive feedback.
We appreciate you choosing Tidy Airport Parking and hope to welcome you again in the future.
We were happy with their…
We were happy with their services,especially when Malek as a driver helped us to carry our baggages and also picked up us on time.
20 février 2026
Avis spontané
Réponse de Tidyairportparking
Thank you for your positive feedback.
We appreciate you choosing Tidy Airport Parking and hope to welcome you again in the future.
Ali was very helpful and friendly…
Ali was very helpful and friendly excellent customer service 👏
20 février 2026
Avis spontané
Réponse de Tidyairportparking
Thank you for your positive feedback.
We appreciate you choosing Tidy Airport Parking and hope to welcome you again in the future.
Efficient quick and easy drop off and…
Efficient quick and easy drop off and pick up
20 février 2026
Avis spontané
Réponse de Tidyairportparking
Thank you for your positive feedback.
We’re pleased to hear that you found the drop-off and pick-up efficient, quick, and easy. We appreciate you choosing Tidy Airport Parking and hope to welcome you again in the future.
Hassan was very friendly
Hassan was very friendly, great driver. Kept us up to date via phone on his arrival time. Great service.
20 février 2026
Avis spontané
Réponse de Tidyairportparking
Thank you for your positive feedback.
We appreciate you choosing Tidy Airport Parking and hope to welcome you again in the future.
Fast, efficient, reliable
Fast, efficient and reliable.
Asif who picked us up was on time and informative
Thank you guys
20 février 2026
Avis spontané
Réponse de Tidyairportparking
Thank you for your positive feedback.
We appreciate you choosing Tidy Airport Parking and hope to welcome you again in the future.
Great service
Great service super friendly, Asif picked us up in a really timely manner
19 février 2026
Avis spontané
Réponse de Tidyairportparking
Thank you for your positive feedback.
We appreciate you choosing Tidy Airport Parking and hope to welcome you again in the future.
Had a really good experience with the…
Had a really good experience with the carpark, good value for money. Shuttle to the airport was easy to use, Asif was very helpful
19 février 2026
Avis spontané
Réponse de Tidyairportparking
Thank you for your positive feedback.
We appreciate you choosing Tidy Airport Parking and hope to welcome you again in the future.
Réponse de Tidyairportparking
Thank you for your positive feedback.
We appreciate you choosing Tidy Airport Parking and hope to welcome you again in the future.
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