tiney Avis 

276
•
TrustScore 4.5 sur 5

4,6

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Noté 5 sur 5 étoiles

Starting my training as childminder with Tiney has been nothing short of exceptional. From the very first conversation , their team demonstrated a clear commitment to guide me throughout the whole... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jo at Tiney Bears Tiney Home is the most fantastic childminder! Every day she goes above and beyond to create the most enriching experience for the children. Her home setting has an abundan... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We used our childminder from tiney for our autistic 4 year old. He was incredibly well looked after and loved every minute of it which is rare for him to find somewhere he enjoys so much and our child... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Anisa at Tiney Cubs Tiney Home Nursery made my very shy son feel very comfortable right away and he has been able to settle in well, I am able to drop him off without any worry and fully content as a... Voir plus

À propos de l'entreprise

  1. Service de garde d'enfants
  2. aussi dans
  3. Baby-sitter
  4. Fournisseur de services d'éducation et d'orientation professionnelle

À propos de tiney

Écrit par l'entreprise

Who are tiney?
At tiney our mission is to enable affordable childcare for parents, high quality early education for children and amazing careers for childminders.

We are the UK's largest registered childminder agency, responsible for quality assuring and working alongside our community of fully registered childminders.

There are now over 1500 tiney homes open or coming soon around the country, run by childminders from a wide range of backgrounds but all united by a mission to change children's lives. We are proud of our big, warm, vibrant professional community of early years educators; they are the heart of tiney.

Our Training Offer
tiney offers a fantastic supported training pathway to childminder registration and ongoing support to our registered childminders through our app, continuous CPD, events, community coaching programme, discounts and benefits and much more. To find out more about how to become a childminder visit tiney.co/childminders/new-to-childminding/

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

276 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 33 % de ses avis négatifs

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4,6

Tous les avis

(276)

89 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

From Nursery Manager to Registered Childminder, Amazing Support!

I started with tiney on 19th December and received my registration certificate by 23rd March, such a smooth and well-supported process.

I was a nursery manager looking for a career change. Although I originally planned for September, tiney supported me in fast-tracking my journey and getting registered by March.

The training and webinars were excellent, even with my experience, they were great refreshers. I especially found the recorded sessions helpful and listened to them like podcasts during pre-registration.

My pre-registration and pre-visit calls were with Carla, who was thorough, supportive, and really put me at ease, especially before my inspection.

I couldn’t recommend tiney enough. I’m so excited to begin my journey! Thank you, Carla, for all your support! 💙

23 mars 2026
Avis spontané
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Réponse de tiney

This is so lovely to read Jodie, thank you for sharing 💜

We’re really glad you felt supported throughout as it’s exactly what we aim for.

I’ll make sure your kind words are passed on to Carla, she’ll be so pleased to hear this 😊

Wishing you the best as you get started, its such an exciting next chapter! ✨

Noté 5 sur 5 étoiles

Proud to be part of the Tiney community

I’ve registered with tiney as a childminder in December last year. They’ve been really supportive throughout my training, and after that. they never got tired of the plenty questions I had and still have till date. Whenever I have a request with billing, contracts, or anything else they are always very helpful to assist me, and/or explain things to me. I’m proud to be part of this community!

24 mars 2026
Avis spontané
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Réponse de tiney

Thank you so much for your kind words Zsuzsa 💜

We’re really glad you’ve felt supported 😊 and we’re always here whenever you need us. So proud to have you in the tiney community 💫

Noté 5 sur 5 étoiles

Couldn't recommend it more

We were thinking If it's worth paying all the extra fees compared with registration directly with Ofsted . But so far I am beyond impressed with the platform, they make everything sooo so easy. Everything moved in the same time, compared with Ofsted where you need to wait for something one thing to move on to the next thing, and you don't have any idea how long it's actually to take.
Loved all the trainings, the way the theory assesment is done, how supportive the assessor was when she came for the home visit.
I've recently registered, and so far, I couldn't recommend it more.
Worth every penny - And if you add up all the trainings, fees, insurance, etc it might not be a big difference at the end of the month .

21 mars 2026
Avis spontané
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Réponse de tiney

Olivia we are so glad you took the leap with tiney too! and even happier to hear it’s been worth it 💜

Making things simple, supportive and fast-moving is exactly what we aim for, so this is amazing to hear! 🙌

It’s lovely you see the value in everything tiney provides within your membership too. We are lucky to have you as a member if the tiney community.

Noté 5 sur 5 étoiles

Brilliant childminding agency

I have been trading with tiney for just over 2 years now and honestly can't fault them. I feel really supported as a Childminder and in what can usually be quite an isolating job, tiney makes it feel the complete opposite. I love the community tiney have created and I always feel completely in the loop regarding any changes we need to know about (e.g eyfs/mtd etc)
I'm generally quite anxious and an overthinker but every time I've ever had any interaction with a tiney team member - whether that be through messages and phone calls or webinar and the QA visits - i always come away from them feeling calmer, positive and even more passionate for the job!

13 mars 2026
Avis spontané
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Réponse de tiney

This means so much to us Kirstie. Thank you for being such a valued part of the tiney community 💜

We’re so glad you feel supported and never alone in your journey wow! that’s exactly what we’re here for. Hearing that you leave every interaction feeling calmer and more confident is everything 🥹✨

Noté 1 sur 5 étoiles

I am extremely disappointed with the…

UPDATE: I made a formal complaint as they advised to do so- and they have said they will be de registering me due to this formal complaint! Vile.

I am extremely disappointed with the shocking service I’ve received from this childminding agency. From start to finish, the experience has been stressful, unprofessional, and completely unreliable. I regret bothering to register as a childminder.

Communication has been appalling. Messages and go unanswered for days, despite their promise to messages being returned in a couple of hours, phone calls aren’t returned, and when you finally do get through to someone, you’re given vague answers or told someone else will “get back to you” — “forwarding to a different team” which rarely happens. As a childminder, you need reassurance and clarity, not constant chasing.

On multiple occasions, I’ve been told one thing and a parent another. No team knows anything about the other, it’s a MESS. I was left scrambling for answers because the agency failed to properly coordinate their own staff, on more than one occasion. There was no apology, no accountability, just excuses. And their fees.

The lack of organisation is deeply concerning. Paperwork was mishandled, important information had to be repeated several times, and it often felt like nobody actually knew what was going on. If they did know what was going on they didn’t understand anything you asked. When you’re trusting someone with peoples children, this level of incompetence is simply unacceptable.
Illegally suspended me for a week on false grounds.

I would strongly advise other parents and childminders to think very carefully before using this agency. Childcare should provide peace of mind — this has been the complete opposite. Absolutely shocking service.

3 mars 2026
Avis spontané
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Réponse de tiney

Hi Ritchie, I’m Viktoria, the COO at tiney and I’ve gone through the data on your suspension and team interactions to fully understand the situation.

Firstly, we stand firmly behind our decision to suspend the operation of your setting. Our Safeguarding team, led by Sarah Silver MBE, exists to make sure we keep children safe at all times and act based on the legal and regulatory responsibility Ofsted and the Department of Education entrusted in us as an Ofsted registered agency. We act swiftly to address situations where we identify safeguarding concerns, and this was one of those situations. It’s never a decision we take lightly, and I understand this has an impact on your business, but we have to put children first.

Secondly, in checking our communication with you, I can see in the last 12 weeks - the avg response time to your queries was 17 mins, and almost all responses have been same day replies (with next day replies when out of hours). For example the most recent missed call from you was Feb 11th, at 3.12PM and was called back at 3.17PM.

You are right that we are here to provide support, tools and community so that childminders can offer outstanding education and childcare, with peace of mind on regulation, professional development and business admin. Myself and the team are always working to improve our operations, taking learnings from customer feedback. However in this case I think we met the standard of service we aim to deliver.

Noté 5 sur 5 étoiles

Excellent Experience and Caring Environment

I am very satisfied with the kindergarten I chose for my child. From the very first days, my child adapted remarkably well and feels comfortable and happy in this environment.
The staff is attentive and professional, and the educator is kind, patient, and truly dedicated. My child enjoys attending every day.
I highly recommend this kindergarten to any parent looking for a safe and supportive environment.

1 mars 2026
Avis spontané
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Réponse de tiney

Thank you so much for your kind words 💛

We’re incredibly grateful for your trust and recommendation. It means a lot to know that your experience has been such a positive one, and we’re proud to support you and your family on this journey Ecaterina.

Noté 5 sur 5 étoiles

Exceptional

Exceptional, signposted me from just simple conversation. Very helpful and very prompt in response.

20 février 2026
Avis spontané
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Réponse de tiney

Thank you so much for your lovely feedback Lucky 🌟

We’re so pleased you found the support helpful and timely.

Noté 4 sur 5 étoiles

Am very grateful to meet tiney Home as…

Am very grateful to meet tiney Home as my family, am happy the way they take care of my daughter and help her and me thanks for all that 💝🙏....

11 février 2026
Avis spontané
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Réponse de tiney

Thank you for your kind message Mary 🙂

We’re so pleased your tiney childminder supports your child and helps provide a safe environment where they feel happy and well cared for.

Noté 5 sur 5 étoiles

Anna Mancari is the best Childminder we…

Anna Mancari is the best Childminder we could ever get. The way she looks after our child and nurtures them it’s the bestest thing. Thanks a lot, Anna 🤗

23 février 2026
Avis spontané
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Réponse de tiney

Thank you so much for your lovely feedback for Anna 🤗

We’re really glad to hear your child is receiving such wonderful care and support. It means a great deal to know they are happy and thriving.

Noté 5 sur 5 étoiles

The tiney team always there to help…

The tiney team always there to help lead your journey

23 février 2026
Avis spontané
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Réponse de tiney

It truly means a lot to hear that you’ve felt supported throughout your journey Nizet. We’re always here for you and cheering you on every step of the way 🌟🙌

Noté 5 sur 5 étoiles

Nothing but amazing

Nothing but amazing , supportive , efficient and every single person I have dealt with has been fantastic. I’m really happy to have joined Tiney. From the moment I signed up to now I have been supported with everything thank you

18 février 2026
Avis spontané
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Réponse de tiney

Hey Lyndsey, so glad to have you as part of tiney. Hearing that you’ve felt well supported throughout your journey really matters to us, and I’ll be sure to share your feedback with the wider team. Thank you for taking the time to leave this wonderful feedback 💛

Noté 1 sur 5 étoiles

Absolutely appalled at the way I have…

Absolutely appalled at the way I have been treated by Tiney. Absolutely no support whatsoever during suspension. They haven’t listened to me and have outright lied twice in their decision letters to suspend and then cancel my registration. Despite knowing I’m pregnant, they have done nothing but cause me stress with no communication as to what was happening. They have behaved like robots and do not have any sympathy of feelings for their childminders. I would not recommend them to anyone who wants to keep their mental health in a good place. Thanks Tiney, the way you have handled this situation has sent me into depression during my second trimester.

6 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Such an easy app to use

Such an easy app to use, being kept up to date on my daughter’s day makes me fell at ease. I can easily find any information I need or to message my childminder in a matter of minutes.

4 février 2026
Avis spontané
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Réponse de tiney

Thank you for your wonderful review and kind words Laura 💛
It means so much to hear that the app helps you feel at ease and stay connected every day 😊📱

Noté 5 sur 5 étoiles

We are extremely happy with the care…

We are extremely happy with the care our baby receives from Tiney and specially Vani.She is kind, patient, and very attentive to our baby’s needs. From feeding and hygiene to playtime and comfort, she handles everything with great care and love. Our baby feels safe and happy around her, which gives us a lot of peace of mind as parents. Her dedication, cleanliness, and gentle nature truly make a difference. We are very grateful to have such a trustworthy and caring person looking after our boy (Reyaansh).

29 janvier 2026
Avis spontané
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Réponse de tiney

Thank you so much for sharing this Rabin ✨
We’re really happy to hear how settled and supported your little one is, and that you feel reassured as parents 💙. Vani will be thrilled to hear this, it really means a lot. 😊

Noté 4 sur 5 étoiles

Tiney provides a high-quality and…

Tiney provides a high-quality and in-depth training experience. The training process is outstanding, with concepts explained clearly and thoroughly, making them easy to understand. The programme also offers additional knowledge that enhances overall understanding and professional development.

24 janvier 2026
Avis spontané
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Réponse de tiney

Thank you so much for taking the time to leave such a kind review Shazia 💛 So glad you had a positive experience with our training and that it’s supported you in building your skills and confidence. It means a lot to know its making a difference, and we’re so pleased to have you as part of the tiney community.

Noté 5 sur 5 étoiles

I am very happy with tiney .

I am very happy with tiney .
Samina Rehman is one of the best person i have ever met in my life. She is very cooperative,calm,adjustable and polite.She handle my baby girl like her own baby.
I am working women and i never have any worry about my baby when i am at work.
I will definitely recommend tiney.Thanks.

23 janvier 2026
Avis spontané
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Réponse de tiney

Thank you so much for sharing this feedback Nisha! 💛
We’re thrilled to hear how much peace of mind you have knowing your daughter is in such caring hands and your recommendation means the world to us ✨ .

Noté 5 sur 5 étoiles

Tiney has been fantastic since the day…

Tiney has been fantastic since the day I started. Always there when I need them. Make everything so easy and enjoyable. My parents love the app and its simple to use.

14 janvier 2026
Avis spontané
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Réponse de tiney

Thank you so much for your kind words Ashlegh! We're thrilled to hear that tiney has made things easy and enjoyable for you and your parents 💛😊 We're always here whenever you need us!

Noté 5 sur 5 étoiles

Very reliable and straightforward

Very reliable and straightforward. When we have problems they always sort it out straight away.

5 janvier 2026
Avis spontané
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Réponse de tiney

Thank you aMAEzing TVL. We’re really glad to hear you’ve had such a positive experience and that we’ve been able to help quickly when needed. We really appreciate you taking the time to leave a review 💛✨

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