I was very impressed by their service. It was a bit nervbreaking using a new company, as I have in the past used Xe. My experience is that TorFx offers a better exchange rate and much better persona... Voir plus
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Lisez les avis des autres
Debby was fantastic my manager, once all my documents were looked over by the security team and approved sending the money from my bank account to my TorFX account was a breeze. And from there with a... Voir plus
Awesome comms and super quick transaction time, plus you can actually call and someone talks to you. The only negative but constructive feedback is the website needs some reinventing as it is not clea... Voir plus
I am using TorFx to receive my private pension payments from the UK. The transfer process is very straightforward to manage on the TorFx website. My online account manager is very approachable and h... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Since 2004, TorFX has been dedicated to revolutionising currency transfers, offering exceptional exchange rates, expert guidance, and a seamless service that clients trust and recommend. With a strong global presence, their group’s tailored solutions have assisted more than 500,000 clients worldwide in navigating their currency transfers with confidence, specifically addressing the challenges faced in property transactions. Holding an Australian Financial Services Licence ('AFSL') and boasting membership in the Australian Financial Complaints Authority ('AFCA'), TorFX adheres to complex regulations while consistently earning industry accolades. These include Canstar's 5-Star Rating for seven consecutive years and the Mozo Gold Award for Best Value International Money Transfers. Their commitment to customer satisfaction is evident in their glowing 5-star rating on Trustpilot. In an ever-evolving landscape, TorFX remains committed to providing individuals and businesses within the property industry with seamless currency transfer solutions, ensuring each client receives personalised attention and support.
Écrit par l'entreprise
Coordonnées de contact
Australie
- 1800 507 480
- torfx.com.au
4,9
Excellent
4 k avis
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Les gens ont aussi consulté
Friendly stuff and I feel safe
18 novembre 2025
Avis spontané
Marcos was super helpful!
Marcos, who was our agent whilst using the TorFX system, was excellent and guided us through what could have been a very stressfull process. I would highly recommend both TorFX and Marcos if you need to transfer money internationally.
14 novembre 2025
Avis spontané
'CB' is a great agent who walked me…
'CB' is a great agent who walked me through the process seamlessly and I highly recommend using her. I was also support by Harry and Marcus to complete the transaction.
18 novembre 2025
Avis spontané
I did not find the website very user but the staff member who phoned me was super helpful
I did not find the website very user friendly; however I received a phone call from Lisa Gallagher whom was very helpful and friendly. The funds were transfered in a timely manner. Another thing that stood out was the lack of 'red tape'. This made a so much easier for my family in South Africa who does not have access to internet.
31 octobre 2025
Avis spontané
Helpful employees
Employees were helpful in guiding me through the process.
5 novembre 2025
Avis spontané
Excellent service ,very patient
Excellent service ,very patient, and friendly a great help , 2 transactions went seamlessly
Thank you 🙂
31 octobre 2025
Avis spontané
The customer experience was next to…
The customer experience was next to none. Daisy was a pleasure to deal with and will definitely be using the service again.
3 novembre 2025
Avis spontané
I’ve been with E4F for about 8 years…
I’ve been with E4F for about 8 years now and I have absolutely no complaints at all! My account manager, Mercia Naido has been and is always very professional, prompt and courteous! Outstanding service; no need to go anywhere else!
4 novembre 2025
Avis spontané
Daniel was a great help and he did an…
Daniel was a great help and he did an excellent job helping me with my money exchange.
29 octobre 2025
Avis spontané
Efficient
Efficient, friendly, knowledgeable, trustworthy service, you are able to speak to someone on your time, they provide a great service when your transferring funds between countries. Thanks for the help.
30 octobre 2025
Avis spontané
I would highly recommend
I would highly recommend. Excellent one to one service, very fast and easy to manage website that allows you to track the transaction.
29 octobre 2025
Avis spontané
Great customer support
Really easy to use, easy to contact real people when help is needed or I have questions
28 octobre 2025
Avis spontané
Marcos was fantastic! I would highly recommend Tor FX
Marcos was fantastic! I had issues with my banks daily limit and the team at TorFx were extremely patient allowing me to transfer funds over day by day via multiple transfers whilst also agreeing to a fixed rate. The service is personable and 100% trustworthy. Marcos’s communication was excellent. It’s the 4th time I’ve used them and would definitely use their services again. Highly recommend!
24 octobre 2025
Avis spontané
Good exchange rates
Good exchange rates. Very helpful when need to ask a question. Top notch customer service
28 octobre 2025
Avis spontané
Helpful Support
As a first-timer it was reassuring to be guided through the processes by a patient and informative person at the end of a phone line. Thank you Phoebe!
20 octobre 2025
Avis spontané
Friendly
Friendly, and very helpful with all our questions. Easy to get in touch and to talk to
27 octobre 2025
Avis spontané
Debbie was a great representative
Debbie was a great representative, helpful . The experience was smooth, the currency transfer easy and safe . Would highly recommend
9 octobre 2025
Avis spontané
Excellent service
Excellent service, Daisy was very professional and knowledgeable about the market and the rates.
16 octobre 2025
Avis spontané
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