torfx.com.au Avis 3 591

What a stress free experience we have just had with Tor Fx.We wish to thank Edward, our account manager, for his professionalism in guiding us through the process. Our bank, one of the big four, tried to encourage us to use them when we phoned to increase our limit for a one off transfer. “ be very careful when using a company for the first time” was their advice.Initially we were a little reticent but decided to go ahead with TOR Fx. We transferred the funds to them at 10 am and we were notified that the funds had been forwarded to the UK one hour later. The recipient notified us at 6pm that afternoon that the funds had arrived(bearing in mind it was 8 am UK time) GREAT SERVICE. The cream on the cake was - 593 pounds more than the bank rate. We will use TOR Fx again. Many thanks Edward.

I’ve used TorFx in the UK and it was efficient and reliable. Now back in Australia I contacted the Australian side of TorFx and Debbie my new account manager and her customer service manager were a delight to deal with.

I needed to move money from NZ to Australia. I decided to go with TorFX and I was impressed, albeit very nervous as it was my first time sending a lot of money to my daughter. Dealing with Thomas the online account manager was great, all the staff I interacted with were great. If you are looking for an agent to move your funds, look no further as I recommend TorFX.

A company that puts ethics above profits. While this can cause issues, it is vital for the industry.

I made very good experiences with Moneymax during last 15 years.
All the best

Phoebe has been very helpful with my transfer of funds. Will definitely recommend to friends. A very trusted company.

The staff were very responsive to both emails and telephone contact. Once the conversions were in process there was regular communication to confirm receipt as well as transfers across to our account.

Excellent service, would definitely recommend

Daisy McDonald & David went above and beyond. You were so diligent, attentive, approachable, personable, knowledgeable, clear and just bloody lovely to deal with, it was a daunting task for us, as it was uncharted territory and you made it seamless. A HUGE thank you for all yr professionalism and assistance. Will be recommending TorFx to everyone.

Very good I would love to go to Bali never been on a holiday

Had used their service when in the UK and it was excellent and trustworthy. Now back in Australia and had to use the Australian side of TorFx and again it was excellent Phoebe the account manager was a delight to deal with.

First time using, within half an hour recieved a call detailing the steps. Easy to use.

Very effective, helpful and friendly service

Thomas provided excellent service; he was patient, helpful, knowledgeable. He guided me through the process, assisted with my transfer and got me a great rate. The monies were received within a day! I now have a simple, efficient and effective way transfer in the future. Thank you Thomas & TorFX

easy to set up and use. Easy contact if any queries or concerns. Very reliable.

Phoebe Hanley, my Online Account Manager went above and beyond her role, with helping me sort a problem with a transaction from the UK. Phoebe’s professionalism and customer service is something I have not experienced before and I was very impressed with this experience. For this reason I feel Phoebe should be recognised and commended for being a valuable member of your team. Kind regards, Catherine Parker

I've been using this company for many foreign currency transfers over the year for my business and found them to be excellent for service, efficiency and helpfulness. The exchange rates are competitive.

I highly recommend TorFX! I found the process super fast and convenient. On top of that, the exchange rate was great and the service was fantastic.
I wish I used them earlier (I lost so much on the transfer rate through my bank on an earlier exchange).

Really great to deal with! Lisa was always available and very quick to reply to emails. I felt in safe hands and would highly recommend. Wouldn't hesitate to use them again.

Marcos led us through the process in a clear and comprehensive manner. Quick to respond to queries and solution oriented. We really appreciated his patience as we navigated our way for the first time. We will definitely recommend the service.