I wanted to thank the team for the excellent support and responsiveness. I recently suggested a feature that would make the reservation process easier, and to my surprise it was implemented very q... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
All great, thank you. Food was excellent. Reservations easy to access on campsite arrivals. Friendly staff every time! Well done, and we often reflect on the huge logistics behind that working eac... Voir plus
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Prices will be high and take advantage of the tourist( in the camps) In addition, as an Israeli, seeing all the stickers against my country with captions such as “Star of David with a target on it“... Voir plus
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I’m not exactly sure why it’s so hard to book these campsites ourselves directly but whatever it is, I am glad I had Jana on my side to help with my reservation on such short notice. She was professio... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We're search aggregator and booking provider. We take care of the complexities of booking reservations in Torres del Paine so you can focus on things that are important.
Coordonnées de contact
Na Stribrniku 233, 28401, Kutna Hora, République Tchèque
- info@torreshike.com
- torreshike.com
4,6
Excellent
190 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They made it easy
They made it easy! The hardest part was choosing what we wanted to stay, everything else was smooth.
24 mai 2024
The site is easy to use and the…
The site is easy to use and the customer service is wonderfully responsive! I love this site!
18 mai 2024
So easy to book.
27 mai 2024
Réponse de Torres Hike
Hello, thank you for a great review and enjoy your trek!
Réponse de Torres Hike
Thank you for sharing your experience. We are glad you found our website helpful.
Very responsive and easy to navigate…
Very responsive and easy to navigate the site. Nice to have a consolidated place to do all the necessary planning for our trip!
13 mai 2024
Réponse de Torres Hike
Hello, thank you for such a great feedback. Enjoy the trek!
Great customer service!
Easy to use website. We had some questions and Tomas was very prompt in answering our questions
18 mai 2024
Réponse de Torres Hike
Hello, and thank you for sharing your feedback. We are glad you found our website helpful.
Réponse de Torres Hike
And quick responds to our reviews as well :)! Thanks for your kind words, we hope you will have a great time in the park.
Really great service
Really great service. Responded quickly to all queries and made it so much easier to book accommodation along the W Trek. Well worth the money.
1 mai 2024
Réponse de Torres Hike
Thanks a lot for a review, we hope you will enjoy your stay in the Torres del Paine!
Réponse de Torres Hike
Thank you for sharing your experience, we appreciate a lot.
The website is poor to navigate
The website is poor to navigate, horrendous user experience , inaccurate posting of information and poor communication on what is included vs excluded.
22 avril 2024
Réponse de Torres Hike
Thank you for sharing your experience with us, and we are sorry that our website didn´t meet your expectations. Do not hesitate to contact us directly if you require any clarification on the booking process.
Réponse de Torres Hike
Thank you for your feedback, Andrew. Enjoy the trek.
We booked our campsites through them
We booked our campsites through them. What was really nice as they sent me a email telling me that the campsites were available. For me that was well worth the price we paid.
10 avril 2024
Réponse de Torres Hike
Thank you for sharing your experience, we appreaciate it.
Excited to pre-book the first part of…
Excited to pre-book the first part of my W-hike for next February!
Hoping the remaining site bookings will be a smooth process once the sites open up.
8 avril 2024
Réponse de Torres Hike
Thank you for your great review. We´re glad we could make the reservation process easier for you.
The people I met
The people I met made the trek worthwhile. The weather... didn't see any of the peaks and both Mirador Britanico and Torres closed due to weather.
Will have to come again
6 mars 2024
Great product.
Our trip went well. We had no problem with any refugios/campsites. I would recommend booking with Torres Hikes.
29 octobre 2023
Réponse de Torres Hike
We're glad to hear that your trip went well! Thanks for the recommendation.
Booked through Torres as per a…
Booked through Torres as per a recommendation. Would definitely recommend! It simplified the seemingly daunting booking process, and provided very detailed information to the hike that corresponded with the hiking timeline and accommodations booked. I wish the change/cancellation policy was reflected on the seasonal highs/lows.
7 février 2024
Réponse de Torres Hike
Thanks for the recommendation! I am not sure what you mean by your comment about the change/cancellation policy. We display the cancellation policy breakdown on the final overview before payment. Please feel free to reach out to info@torreshike.com if you have suggestion to improve the site.
Salvation
The online interface with the two companies enabled a much more efficient reser Arion process than trying to guess about vacancies.
3 février 2024
Réponse de Torres Hike
We're glad you found our website useful!
Nice platform for solo trek booking
Nice platform for solo trek booking. Very responsive.
28 janvier 2024
EasyVery easy to navigate and make my…
Very easy to navigate and make my booking in one place.
25 janvier 2024
The website was very easy to use
The website was very easy to use, we could see exactly what was available every day we wanted to trek and could easily choose the type of accommodation we wanted. Super easy to add on food or camp needs (ie., tent). Would definitely use again!
2 janvier 2024
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