I wanted to thank the team for the excellent support and responsiveness. I recently suggested a feature that would make the reservation process easier, and to my surprise it was implemented very q... Voir plus
L'entreprise a répondu
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I wanted to thank the team for the excellent support and responsiveness. I recently suggested a feature that would make the reservation process easier, and to my surprise it was implemented very q... Voir plus
L'entreprise a répondu
All great, thank you. Food was excellent. Reservations easy to access on campsite arrivals. Friendly staff every time! Well done, and we often reflect on the huge logistics behind that working eac... Voir plus
L'entreprise a répondu
Prices will be high and take advantage of the tourist( in the camps) In addition, as an Israeli, seeing all the stickers against my country with captions such as “Star of David with a target on it“... Voir plus
L'entreprise a répondu
I’m not exactly sure why it’s so hard to book these campsites ourselves directly but whatever it is, I am glad I had Jana on my side to help with my reservation on such short notice. She was professio... Voir plus
L'entreprise a répondu
We're search aggregator and booking provider. We take care of the complexities of booking reservations in Torres del Paine so you can focus on things that are important.
Na Stribrniku 233, 28401, Kutna Hora, République Tchèque
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A répondu à 80 % de ses avis négatifs
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We are planning to do the o Track in October 2023. Torres Hike was just the right support to make all the bookings quickly.
It was super easy to make reservations for my whole trek in one place.
Straight forward and user friendly. Had one question regarding meal selection as we are vegetarian. Thanks!
Your Availability and quick responding and affordable prices better then all other websites or agents.
I don't know how people book a trek in Torres without Torres Hike. The initial booking was very easy and Tomas was very helpful when we needed to modify our itinerary.
Great service. I booked the O Circuit through Torres Hike and the experience was very seamless. I even had to make some changes to my itinerary and they easily accommodated. Communication was excellent and the team at Torres Hike was very responsive. Overall a great experience and I would highly recommend working with them. They helped make it simple.
We booked the W-trek very easily in August for November 2022. Then, two month later, I get an email saying that Vértice has overbooked the Grey campsite for our first night so we can't sleep there....two options: skip that night and do a much longer first day or sleep two nights in Paine Grande.We choose the second option but I had to send emails and emails to get the final voucher...I finally got it one week before starting our trek!!
Then, while in Torres del Paine, we decided to hike to Glaciar Grey the first day and I was really surprised when I saw the Grey campsite pretty empty at 6pm! I even asked the reception to know I there was space and she told me yes!
So in the end, very easy to book the campsites through Torres Hike but what a hassle to have to contact then over and over to get answers and we could have gotten our spot at Grey campsite!
It was my dream to do the W Trail, yet with the campsites in the national park run by multiple different Spanish-speaking organisations, navigating the booking process seemed harder than finding your way round the actual trek. It came Torres Hike to save the day! The team helped put together the perfect itinerary which made for an unforgettable and seamless camping experience. It requires a bit of your own research and independence, so not the same as using a major (and probably more expensive) tour agency which probably sorts the busses for you too, BUT their website is super accessible, and you can select your preferred route or additional options with ease. No issues with the campsites finding our details upon arrival; everything that Torres Hike had arranged and sent us was correct, even after we made alternations a few months before the trip. When we requested those changes to the reservation, Tomas and Abby responded quickly, and were able to amend/refund as appropriate, keeping us up to date every step of the way. Thanks so much :D
excellent way to book the W or O trek, makes everything easy and digestable.
Even had to rebook and update bookings through customer service and it was an absolute breeze
Terrible experience. Booked with them months in advance only to get an email within weeks of my trip that the campsite I booked through them and had received confirmation on was "canceled" because they accidentally overbooked it. Now there is no more availability for the spot I needed and it has thrown off my entire trip. You're much better off just booking directly through Vertice, CONAF, ext. as this company doesn't seem legitimate

Réponse de Torres Hike
Great service, great overview of availability. Off course this deserves a fee, but it’s quite high.
Awesome customer service! I accidentally booked an extra campsite for one of the destinations and they noticed it and reached out to me to confirm it was in fact and accident. They took care of it within minutes of my reservation!
Website was extremely easy to use but had some minor hiccups - the website would not allow me to include different emergency contacts for the ppl in our group even though the option was there to do so.
While booking the campsites, you can see the daily hiking routes and there are warnings if the hiking distance is too long.
We emailed to ask a question and received a response within a few hours.
Such an easy, convenient booking experience. Worth the minor extra fees for the ease and comfort of not making booking errors for the trek.
The interface and user experience was effortless. So easy to use and worth it for the convenience! Thank you so much.
Straightforward and easy to use. So much easier than having to co-ordinate 3 different websites.
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