Totter + Tumble Avis 

After my 8 month old bumped her head on the cold, hard wood floor while trying to sit up and crawl a few too many times, I searched for a good rug, but saw Totter + Tumble advertised and was drawn in by the pretty colours and patterns as well as its purpose being for babies on the move. I ended up buying The Globetrotter/Rambler (they're double sided so you get the two lovely patterns for the price of one!) and what a difference it made!
My girl was on the new mat for about 2 hours when her uncoordinated movement suddenly became really confident proper crawling and there's no stopping her now. It's lovely and squidgy with a good texture for babies to grip, wipes clean, and is so pretty. The delivery was fast and packaging compact and easy, and the mat unrolled and flattened totally within a day. I honestly cannot recommend this enough, its perfect. Thank you, T+T!

We are expecting our third child on November 4th, and with that in mind, we decided to purchase a new T&T mat, given the positive experience we had with our first mat bought in 2020. Unfortunately, this recent experience with T&T has been nothing short of stressful, time-consuming, and frustrating.

First, their website could not process our payment—it didn’t decline but simply timed out multiple times. We reached out to T&T on October 9th and provided all requested details, including screenshots of the error. Eventually, we were asked to pay through an online invoice on October 10th, which finally worked.

On October 14th, we received an email confirming the order was out for delivery. However, despite providing specific delivery instructions, our delivery failed five times. Each missed delivery required us to rearrange our schedules, cancel appointments, and repeatedly rebook the delivery through an unreliable app. Each time, we were assured by T&T’s team that the details had been corrected, but each time, the delivery failed.

When the delivery finally arrived, the courier vehicle was unmarked and in poor condition, and the driver was smoking during his interaction with my wife, who is 37 weeks pregnant—highly inappropriate. Worse, the driver refused to bring the parcel to our door because the postcode was slightly altered to help them locate our house. My wife had to walk to the main road to collect the package, and the box was badly damaged on arrival.

T&T markets itself as a luxury brand and charges accordingly, but this experience was very far from luxury. After all this inconvenience, we were offered only a £30 refund, which feels inadequate for the stress and frustration caused. This has been a truly disappointing experience at a time when we should be able to focus on preparing for the birth of our child. I would not recommend T&T based on our experience.

After deciding to invest in a playmat early I am horrified to discover that their is now an infestation of silverfish in my nursery.

I had the mat down for around 6 weeks and have never seen them in that area of the house before, maybe one or two in the bathroom, and I lifted it to hoover the other day and their was 100s underneath. I live in an A rated home so their is no moisture, it must be the material and the lack of breathability as all my other rugs have no issue.

I'm devastated as I don't know what to do about this rug now, I'll likely have to give away as I don't want to encourage them anywhere in my home

What a fabulous company! Playmat is beautiful, sample service is sustainable, both order and samples received really quickly with a good courier service.

Also I have moved my product from carpet to wooden flooring and it is perfect for both!

Keep up the good work! Alice & Olive

Our playmat is the centre of our living room and all the family gravitate towards it for play time. I have a 3 year old and 2 year old but really wish I’d have had it when they were both newborns as it would’ve been perfect for tummy time. My youngest learnt to crawl on it and my oldest has a disability which means his balance and stability aren’t as good as they should be. He took his first steps on it as the memory foam really supported him and even though there were a few falls he was totally safe when landing. Worth the money 100x over!

We love our playmat, I have two children 1 and 3 and our playmat has created a play space in our open plan kitchen / diner / living room. The children loved it straight out of the box and I get complimented on it all the time. I also use this over my yoga mat for yoga practice and pilates as it has enough grip, is comfortable and I don't have to put it away after each practice as it looks lovely.

I wish I had bought one sooner as I spent many hours cleaning jigsaw mats before buying a Totter and Tumble playmat. They clean up so well and has been perfect for potty training protecting my carpets.

I couldn't love my Totter + Tumble playmat anymore if I tried. The quality is outstanding, and the designs are beautiful. I had a tough time choosing as they're all so nice, but I am going to purchase another size for a different room. They are safe and soft, and easy to clean which is always a bonus! Delivery was faster than I expected. Thank you, Totter + Tumble!

We’ve got 2 of these and just love them. Our floors are porcelain tiles so having the lovely cushioned mats for our little one makes a real difference. We loved the first one so much we bought a second for our kitchen. It’s also nice and comfy to stand on while cooking! I had an issue with one of the mats recently (my own fault) and the customer service was excellent!

We use the play mat on a carpeted floor and it slips around terribly, to the point where it feels unsafe to use. When I contacted the company I was told I must have unusually slippery carpets (its just a normal carpet!) but that I could purchase (an expensive) underlay to try to solve the problem. Since the play mat was already expensive and there is nothing about needing additional products for it to work in your home, i was not happy with the product.

I just couldn’t be more happy with their amazing customer service.

I’ve ordered an item that was on pre-order, then sadly they had stock issues so there was a delay in getting the item.

Laura from customer service team went above and beyond for me- tons of regular emails and updates and then found me one in their warehouse which was in perfect condition.

This was by far the best customer service I’ve ever got, small business are incredible as personalised responses. Would recommend to everyone and buy again!

Lovely play mat that made in Korea! My son loves to play on it. And the customer service is good!
Prompt reply and delivery!

Best playmat ever, we had a couple of “high end” ones and Totter and Tumble are far the best. So comfy and durable. My husband left a coffee table with a big Heavy plant on the mat for 10 days (while I was away), but lucky for him it all went back to it’s original shape after a few days 😄 Oh and they look lush too

It is no secret that TT’s a bit of a stretch to buy. It took me weeks to convince myself and months to convince my partner! Put it this way, wish we had purchased sooner! We went for the (not-so small mat) Roamer (I think)… it looks amazing- everyone thinks it’s a rug! It feels great and perfect for hard floors. Our daughter spins around on it, shuffles and occasionally tumbles but she is perfectly safe and throughly enjoys this new found freedom she just wasn’t getting from a fabric mat. I even love that it’s wipeable and easy to just clean. Nothing worse than a baby bringing up lunch on a freshly washed, fabric mat! The only thing I will say, the texture of it can get caught… especially if you have a lodger with claws and whiskers but honestly you can’t really tell as it is so durable. If we went back in time, we would have had one from the start, it is a total must-have!