Problem with a can of paint that I purchased it appeared to run out of propellant. Phoned and the lady was very helpful and apologetic, no fuss, replacement arrived within a couple of days. Thank you... Voir plus
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Problem with a can of paint that I purchased it appeared to run out of propellant. Phoned and the lady was very helpful and apologetic, no fuss, replacement arrived within a couple of days. Thank you... Voir plus
L'entreprise a répondu
Do not buy from this company. Their customer service is non-existent. I sent them multiple messages via their website and have gotten no replies. The paint they sent was too dark and it looks like my... Voir plus
L'entreprise a répondu
This company went the extra mile with a mix up in my order,but they sorted it as soon as I made them aware. The products they sell are fantastic the match to my paint was exact and the paint was ver... Voir plus
L'entreprise a répondu
We have had numerous cars over the years and always brought a touch up paint from these guys after being recommended by a friend. Everyone colour we have had has been an exact match to the colour and... Voir plus
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Do not buy! 100% colour match guarantee and it was a different shade altogether, I even put in my vehicle registration to make sure it wouldn’t be a different colour and it was. Very disappointing considering the cost.

Réponse de Touchuppaintfactory
I bought loads of there paint match base coat aerosol to do 2 full panels and matched my 25+ year old blue porsche paint (notoriously difficult to match) perfectly, few bits where it didnt seem to want to stick to the primer on my wheels which i would probably say was down to me not scuffing enough and cleaning. Pricing is a bit high for how much you get through with darker colours but for a body shop quote it was nothing in comparison.

Réponse de Touchuppaintfactory
I managed to get a stone chip on the bonnet of my brand new car..!
I ordered the all-in-one touch up pen from this company a while ago and got around to using it today. I can’t be more pleased with the result.
The colour was a perfect match as promised on their website. Using the pen was really easy and thanks to the shaped nib applying the paint was very accurate.
Great customer service too - easy ordering, fast delivery, great communication.

Réponse de Touchuppaintfactory
Excellent customer service. Instructions are clear on the whole. After sales offered a lot of support and resolved my issue quickly.

Réponse de Touchuppaintfactory
I ordered and received a paint pack (a kind of pen) for a bmw car: bmw blacksaphire N° 475 which is the BMW reference
Instead of black, it is brown! Totally useless

Réponse de Touchuppaintfactory
The touch up all in one pen is so easy to use it is a lot easier to use than the touch up stick you get from the main dealer and it is perfect match highly recommended

Réponse de Touchuppaintfactory
Great customer service, fast delivery! Great colour match.

Réponse de Touchuppaintfactory
Very good touch up paint that matched what I wanted to do perfectly. Much cheaper than having it done at a garage and dried quickly so was able to complete the spray of the bumper trim in a short period of time.

Réponse de Touchuppaintfactory
Found the paint not to be great. The primer in particular was dry on the brush in seconds making it near impossible to apply. Wasted my time.

Réponse de Touchuppaintfactory
Touch up pen arrived promptly, the colour match was spot on excellent coverage on my BMW. Easy to use no fuss. Brilliant product would recommend to anyone.
the worst paint I have ever bought, total crap. Don't know how they are still in business. tried 6 different tins /3colours thin as water one can blocked straight off, sprays where it feels like and so thin runs are inevitable. Don't what other reviewers got but mine was total rubbish.
Excellent product, matched perfectly, came with spare knib and wipes, fast delivery too , very happy with my purchase

Réponse de Touchuppaintfactory
An excellent product. The colour blended in seamlessly with my car. A very happy customer!

Réponse de Touchuppaintfactory
I was a bit cautious about using touchup paint factory after seeing some of the reviews on here.
However I had a paint chip on my giant bike and I wanted to cover it up.
I contacted giant to get the pantone and gloss settings for the bike, then ordered on the website.
Parcel came quickly - included a cleaning swab, a paint pen, a spare nib, some leaflet instructions.
Application was easy.
Colour match seems good.
Nib dries quite quickly so not sure how much I'll get out of it - but hopefully I'll never need more scratches repaired...
10ml pen is really small - but it's plenty for a small chip on a bike.
Not the cheapest paint, but it did just work - so 5*

Réponse de Touchuppaintfactory
I bought this product back in April 2024 and I've only just got round to using it. It definitely didn't disappoint. The colour match is perfect and the pen is so easy to use. I had quite a few stone chips around the car and now it looks so much better. This is highly recommended 5* I'll definitely be ordering one for my wife's car.

Réponse de Touchuppaintfactory
The site provides a very easy way to find the right colour for your car by simply entering the car registration number. Colour match was perfect and the 3 in 1 touch up pen makes it super easy to fix small chips in the car paint. It barely takes a few minutes. The pen comes together with a cleaning cloth to remove any dirt, wax or TPU coating before applying the paint, which is great service. Can't think of an easier way to fix your scratches and chips on your car.

Réponse de Touchuppaintfactory
They were very professional polite and the paint was perfect iv had a few differant paints from them and they were excellent well worth buying from them i wont go anywhere else spot on they were thank you

Réponse de Touchuppaintfactory
Their website guaranteed a colour match and it is! The online purchasing experience was great. The touch paint instructions are easy to follow. The delivery was as promised. Great company to deal with.

Réponse de Touchuppaintfactory
Excellent service. Just recieved my first order which was spot on, exactly what I expected 👍

Réponse de Touchuppaintfactory
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