Touchuppaintfactory Avis 

186
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Problem with a can of paint that I purchased it appeared to run out of propellant. Phoned and the lady was very helpful and apologetic, no fuss, replacement arrived within a couple of days. Thank you... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Do not buy from this company. Their customer service is non-existent. I sent them multiple messages via their website and have gotten no replies. The paint they sent was too dark and it looks like my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This company went the extra mile with a mix up in my order,but they sorted it as soon as I made them aware. The products they sell are fantastic the match to my paint was exact and the paint was ver... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have had numerous cars over the years and always brought a touch up paint from these guys after being recommended by a friend. Everyone colour we have had has been an exact match to the colour and... Voir plus

À propos de l'entreprise


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4,1

Bien

TrustScore 4 sur 5

186 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 86 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,1

Tous les avis

(186)

111 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Superb Colour Match

The delivery of this touch up pen was much quicker than I expected.. so a bonus mark there.
I’ve used many touch up pens/paints over the years with mixed results so I was a little sceptical about the claim that it being a 100% colour match but the colour Match is absolutely spot on. It was very easy to achieve a great result. Loads of instructions on how to apply.
I am so pleased with the whole experience.
Highly recommend this company and its products, I know where I going next time for my paint. 🎨

2 octobre 2025
Avis spontané
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Réponse de Touchuppaintfactory

Thank you so much for your awesome review! We’re thrilled to hear that the delivery exceeded your expectations and that the colour match was spot on.

It’s great to know the instructions helped you achieve a great result—and even better that you’re pleased with the entire experience. Your recommendation means a lot to us! We look forward to helping you with your paint needs next time. If you ever have any questions or need assistance, don’t hesitate to reach out.

Noté 5 sur 5 étoiles

Easy to order and perfect kit for easy touch in's!

I have purchased several touch up kits for various makes and models and am always happy with the colour match. Their website makes it incredibly easy to order by simply entering the registration number of your car, so there's no need to worry about sourcing the colour code or exact name of the brands colour. The touch up kit also includes cleaning wipes and a handful of applicators, so you've got everything in one kit to get the job done.

1 octobre 2025
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Réponse de Touchuppaintfactory

Hi James, we’re delighted to hear that you’ve been consistently happy with the colour matches across various makes and models. We designed our website to make ordering simple and hassle-free, so it’s great to know it’s working well for you.

If you ever need any assistance or have questions, please don’t hesitate to reach out—we’re always here to help!

Noté 5 sur 5 étoiles

Very good colour match

Very good colour match and very easy to use aerosol - it arrived as described... excellent

29 septembre 2025
Avis spontané
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Réponse de Touchuppaintfactory

Thank you so much for your review, Nigel!

Noté 2 sur 5 étoiles

Refund Processed, Shipping Fee Not Included

I ordered paint a few days ago and received a notification that it had been shipped. However, today I received a refund notification, but the $10 shipping fee I paid was not refunded.

24 septembre 2025
Avis spontané
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Réponse de Touchuppaintfactory

Hello Anthony, we’re very sorry to hear about the issue you’ve experienced. Could you please provide us with your details so we can look into this for you? Alternatively, feel free to contact us directly at info@touchuppaintfactory.co.uk, and we’ll be happy to assist you further.

Noté 5 sur 5 étoiles

Great service from Touch Up Paint…

Great service from Touch Up Paint Factory. Fast delivery and very well packaged.

Thanks guys!

24 septembre 2025
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Réponse de Touchuppaintfactory

Wonderful! Appreciate that we could help you with your touch-up paint needs. Should you need any help, you know where to find us. Happy driving! 🚙✨

Noté 5 sur 5 étoiles

Easy to use touch up paint

Easy to use touch up paint, clear simple to follow instructions. Fast delivery. Totally recommend - does what it says it will!!

23 septembre 2025
Avis spontané
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Réponse de Touchuppaintfactory

Awesome, Paul! Thank you so much for choosing Touch Up Paint Factory.

Noté 5 sur 5 étoiles

Fantastic customer service from the…

Fantastic customer service from the moment I placed my order. I even received a phone call to double-check that I’d chosen the correct colour for my vehicle—turns out I had made a mistake, but they handled it so kindly. The turnaround was incredibly quick, and the results are absolutely lovely. Highly recommend

8 septembre 2025
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Réponse de Touchuppaintfactory

Thank you so much for your kind words, Stephen! It's great to hear you were happy with the quick turnaround and final results.

We truly appreciate the recommendation and are always here if you need us again!

Noté 5 sur 5 étoiles

Great product fast delivery

Great product fast delivery. Tried out today and as advertised 100% colour match.

10 septembre 2025
Avis spontané
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Réponse de Touchuppaintfactory

We always stand with our guarantee, Steven and we are grateful for you to share your paint match experience. 🎨

Noté 5 sur 5 étoiles

1990 Talbot classic motorhome

Paint I ordered was spot on,Top quality, packaged with care and attention to detail, everything about the order was 10 out of 10 from me, I will definitely use again, If your looking for quality go with this company.

4 septembre 2025
Avis spontané
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Réponse de Touchuppaintfactory

Thank you so much for your review, Anthony! We're honoured to have met your expectations — and truly appreciate the perfect 10!

Noté 5 sur 5 étoiles

Ordered a touch up pen for my seat Leon…

Ordered a touch up pen for my seat Leon arrived with in three days with a spare paint tip.great colour match and easy to use would recommend to anyone

6 septembre 2025
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Réponse de Touchuppaintfactory

Your recommendation is greatly appreciated, Neil. Thank you.

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery
Perfect match of colour
Easy to apply

4 septembre 2025
Avis spontané
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Réponse de Touchuppaintfactory

Wow! Appreciate you taking the time to share your experience from delivery, paint match and until application, Evelyn. ⭐⭐⭐⭐⭐

Noté 5 sur 5 étoiles

Absolutely flawless colour match

Absolutely flawless colour match! The touch up paint blended perfectly with my car’s original finish. Fast service and top-quality product. Highly recommend!

3 septembre 2025
Avis spontané
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Réponse de Touchuppaintfactory

Thank you so much for taking the time to share your experience using TUPF, Chioe.

Noté 5 sur 5 étoiles

Excellent match

Excellent service query from them was quickly sorted with a phone call and my paint was delivered promptly the colour match was brilliant bearing in mind my vehicle was 54 years old

29 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant company

Brilliant company, paint is spot on sent in a great little kit with spare nozzles and decontamination cloth. Perfect match and very competitive pricing. Will highly reccomend and use again

30 août 2025
Avis spontané
Noté 4 sur 5 étoiles

Never arrived

Second item did arrive.

Royal Mail seems to have left it in an unsafe place, so id say the company needs to ship items with more security. Sign for, etc because you can't trust RM to organise a row of chairs.

8 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service

First paint incorrect contacted them by email which they responded to straight away I never really expected them to send
me correct paint within two days.

31 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

100% guarantee?????

I provided full details of car - VIN number, etc. and they sent me completely the wrong colour. Have tried emailing multiple times but they don't have the courtesy to reply. They claim 100% guaranteed colour match - 100% scam I'd say.

1 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Pathetic experience and poor customer support

I order the all in one pen from them for my car. The pen arrived with a packet of wipes. When I tried to use the pen, the paint from the tip wasn't coming out properly. It looked that it had dried up quite a lot making the tip brittle. I removed the tip and tried to apply and it has left patches. Sent an email to customer support and no response. I've paid £19.99 for a small paint pen which didn't do the job. Really pathetic experience

3 juin 2025
Avis spontané

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