First time using Tracks . Absolutely brilliant service, car services , mot and a wash , used one of their services loan cars to run around in, car was ready to collect when they said it would be ready... Voir plus
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As usual 11/10. By far the best dealership in the area. Great in every department especially communication. Service was brilliant not much more i can say except great dealership, staff and of course... Voir plus
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Friendly and informative staff, wether sales or services. Enjoyed my test drive which helped decide to change my Ignis to the evitara. Brought an ex demo , all sorted very quickly. When I collect... Voir plus
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My s-cross was in because the satnav/infotainment system was playing up. A loan car was ready for me, so I was able to leave in a few minutes. A message telling me the car was ready arrived an hour ea... Voir plus
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À propos de l'entreprise
- Concessionnaire Suzuki
- aussi dans
- Centre de contrôle technique
- Concessionnaire automobile
- Garage automobile
- Prestataire de transport automobile privé
- Vendeur de voitures d'occasion
Écrit par l'entreprise
We’re Tracks, the home of Suzuki in Exeter, specialising in new and used cars, vehicle aftercare and genuine parts. An award-winning family-run business established in 1991, we strive to create a unique, straightforward and relaxed car buying and servicing experience, treating our customers how we would like to be treated ourselves with friendly, honest service. Committed to giving our customers total peace of mind with their motoring, we’re the UK’s only Suzuki dealer to offer a lifetime warranty with every new and selected used cars. Highly rated for our customer service, we pride ourselves on our reputation winning Suzuki Dealer of the Year and voted one of the UK’s Best Dealerships to Work For.
Coordonnées de contact
Alphin Brook Road, Marsh Barton, EX2 8QF, Exeter, Royaume-Uni
- 01392421333
- trackssuzuki.co.uk
4,9
Excellent
781 avis
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Réponse de Tracks Suzuki Exeter
Thank you for your review. We're pleased to hear you received efficient service from our team and appreciate you taking the time to share your feedback.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
The personal touch treating customers…
The personal touch treating customers with courtesy and respect is very good. Prices always seem more than expected but that is the same with every workshop. Best car purchase hand over we've ever had.
1 octobre 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Keith. We're pleased to hear you value the personal service you receive from our team and that you're always treated with courtesy and respect. It's especially great to hear your car handover was the best you've experienced. We really appreciate your feedback and continued support.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Always a pleasure to have my car…
Always a pleasure to have my car serviced and MOT carried out at Tracks, Exeter even though I live 32 Miles away.
Staff are friendly, knowledgeable and approachable. Anita is brilliant at her job and an asset to Tracks.
30 septembre 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Amanda. We really appreciate you making the journey to us for your service and MOT, and it's great to hear you always receive such friendly and knowledgeable service. Anita will be especially pleased to hear your kind comments!
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Annual service
Staff excellent as ever bent over backwards to get me sorted and on my way 100% as ever would recommend to anyone anytime
29 septembre 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Brian. It's great to hear our team went the extra mile to get everything sorted and get you back on your way. We really appreciate your continued support and recommendation.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Amazing service
Great service. Dan walked us through the buying process and explained everything very clearly. Made buying a car an easy experience.
12 septembre 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Roddy. We're pleased to hear Dan made your car-buying experience straightforward and explained everything clearly throughout the process. We hope you enjoy many happy miles in your new car!
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Total professionalism
Total professionalism, staff were friendly and polite and did everything to help as a matter of course. There are very few businesses which give genuine “old fashioned quality service” together with modern technology. The show room was beautifully laid out, staff were organised, calm and professional. There is a very pleasant area for sitting to wait for your car, with good coffee. I am looking forward to my next visit. My review does not give Tracks the level of description it deserves.
Thank you to all staff.
28 septembre 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Nicola, for such wonderful feedback. We're delighted to hear you received the friendly, professional and personal service we pride ourselves on, and that you enjoyed our showroom and customer waiting area too. Your kind comments will be shared with our team, and we look forward to seeing you again.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
All the staff are always very helpful !
All the staff are always very helpful !
24 septembre 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Cynthia. We're delighted to hear you always find our team helpful. We really appreciate your kind feedback and continued support.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
I would like to thank David personally…
I would like to thank David personally for his help and support on my latest appointment with Tracks Exeter and the technicians who I know had a challenge with my vehicle, the staff on reception also who always make me feel welcome thank you.
24 septembre 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Simon. We're pleased David was able to provide the help and support you needed, and that our technicians took good care of your vehicle. It's great to hear our reception team always make you feel welcome. We'll be sure to pass your kind comments on to our team.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Brilliant customer service
Brilliant customer service
Everything explained inc prices
Brilliant company
Highly recommended
Sales and service
They go the extra mile nothing is any trouble
22 septembre 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Robert. It's great to hear you've received such positive service from both our sales and service teams, with everything clearly explained along the way. We really appreciate your recommendation and continued support.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Excellent customer focused service
Excellent customer focused service
Proffesional efficient trustworthy servicing
Friendly helpful proffesional service reception who always put the customer first
22 septembre 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Peter. We're delighted to hear you've had a great experience with our servicing team and that you find our reception team friendly, helpful and professional. We really appreciate your kind feedback and continued support.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Brilliant
Brilliant , from ordering to picking up the car ,and felt comfortable in the showroom and if there was a problem sorted straight away , can’t thank them enough, and would recommend to anyone buying a Suzuki 🤗🤗
11 septembre 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Mr Blaber. We're delighted to hear your experience was brilliant from ordering to collection, and that you felt comfortable in the showroom. We really appreciate your recommendation and hope you enjoy many happy miles in your new Suzuki.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Service/MoT…
Reception staff were efficient and friendly as always.
Service and MoT were carried out in good time.
Additional advice from James regarding the puncture kit and the media function was much appreciated.
16 septembre 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Anthony. We're pleased to hear your service and MOT were completed efficiently and that our reception team looked after you well. It's also great to know James's advice on the puncture kit and media functions was helpful. We really appreciate your continued support.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Always first rate service from Anita &…
Always first rate service from Anita & Rowan on the service desk. Thank you, Anita, for getting the paint chip repaired. I can't remember the name of the mechanic but I really appreciate him taking the time to do it.
I am always so impressed with Tracks customer service, nothing is too much trouble.
15 septembre 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you for your kind review. We're delighted to hear Anita and Rowan continue to provide great service, and our team were able to get the paint chip sorted for you. We really appreciate your continued support and your kind comments about our customer service.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Thank you Dan.
Staff at the centre were friendly and welcoming on arrival. Dan was very helpful and recommended a suitable vehicle to meet my needs. The process was seamless from start to finish and the after care sales call was appreciated. Thank you Dan 😊
4 septembre 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Maria. We're delighted to hear Dan helped you find the right vehicle and made the whole process seamless from start to finish. It's also great to know you appreciated the follow-up call after your purchase. We really appreciate your kind feedback and hope you enjoy many happy miles in your new car.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Great Products and Service.
Been with Tracks for years and have always received great personal service. Ten year warranty and rolling three year service contracts shows that Tracks and Suzuki supply great products and support.
10 septembre 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, David. We really appreciate your loyalty over the years and are pleased to hear you've continued to receive great personal service from our team. It's also great to know you value the support and benefits that come with choosing Suzuki and Tracks.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Really great customer service from…
Really great customer service from start to finish. Nothing was too much trouble and the whole experience in purchasing a new car was really smooth and easy
2 septembre 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Jenna. We're delighted to hear your car-buying experience was smooth and stress-free throughout, and that our team made everything easy along the way. We really appreciate your kind feedback and hope you enjoy many happy miles in your new car.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Simply first class service in every…
Simply first class service in every respect.
8 septembre 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Peter. We're delighted to hear you received first-class service. We really appreciate you taking the time to leave us a review.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
excellent service & MOT
As always excellent service & MOT. Team are very helpful.
7 septembre 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Elizabeth. We're pleased to hear you received excellent service once again and found our team helpful throughout your service and MOT. We really appreciate your continued loyalty support.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Excellent service as always
Excellent service as always from Tracks.
We have been dealing with them now for 9 years and have always been very satisfied with the Suzuki Vitaras and service. Many thanks.
8 septembre 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Sandy. We really appreciate your loyalty over the past nine years and are pleased to hear you've continued to be happy with both your Suzuki Vitaras and the service you've received from our team. Thank you for choosing Tracks and for your continued support.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
The whole process was efficient and…
The whole process was efficient and informative from start to finish. We felt comfortable asking questions and the salesman answered them straight away which made it a stress free and enjoyable experience. We were under no pressure or obligation and the sales team treated us as people not just another sales figure. We are more than happy to continue to use Tracks for our future motoring needs.
9 janvier 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Janette. We're delighted to hear the whole process felt efficient, informative and stress-free from start to finish. It's especially good to know you felt comfortable, under no pressure and genuinely valued throughout your car buying experience. We really appreciate your kind comments and look forward to looking after you for your future motoring needs.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
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