I’ve been with Trafalgar for over ten years. I can not think of one interaction that has been below 8.7/10. They often go beyond the standard of asked politely. Everything from timesheet processing to... Voir plus
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Lisez les avis des autres
I’m a return customer, grateful that Trafalgar are on my latest agency’s PSL - spoke with John Harris for re-onboarding; lovely, humorous, relatable and just so friendly. Hi John! You are great at w... Voir plus
L'entreprise a répondu
I originally went with Trafalgar for my umbrella company based on value for money, however, I’ve also been delightfully surprised by the quality of the service. The advisors who answer the phone have... Voir plus
L'entreprise a répondu
I have used Trafalghar several times through my contracting work. I've always found them knowledgeable, helpful and really easy to deal with.
À propos de l'entreprise
À propos de Trafalgar Umbrella
Écrit par l'entreprise
Coordonnées de contact
Jubilee House, East Beach, Lytham, FY8 5FT, Lytham St Annes, Royaume-Uni
- 020 7940 1990
- info@contractorsolutions.co.uk
- trafalgarumbrella.co.uk
4,7
Excellent
103 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Always a pleasure working with them
22 septembre 2026
Excellent onboarding service
Excellent onboarding service, extremely smooth and professional.. already looking forward to working with the Trafalgar team
23 septembre 2026
Avis spontané
I have used Trafalghar several times…
I have used Trafalghar several times through my contracting work. I've always found them knowledgeable, helpful and really easy to deal with.
2 septembre 2026
Trafalgar Feedback
Matthew was very knowledgeable he helped with a couple of points I had that required clarification.
Never had issues with Trafalgar, everything is nice and straightforward.
11 août 2026
Réponse de Trafalgar Umbrella
Hi Maria,
Thank you for leaving us a 5 star review.
We're delighted to hear that Matthew was able to resolve your query, and that you've found using Trafalgar simple and stress-free!
Kind Regards,
Charlie @ Trafalgar
Réponse de Trafalgar Umbrella
Hi Cheryl,
Thank you for leaving us a review. We're glad your registration was straightforward. We look forward to the opportunity to turn your experience into a 5 star one!
Kind Regards,
Charlie @ Trafalgar
Réponse de Trafalgar Umbrella
Hi Raja,
Thank you for the review. We're glad you've had a good experience with us!
Kind Regards,
Charlie @ Trafalgar
Very efficient
Very efficient and when spoke to them on the phone she was very good and explained things in detail, not rushed off the phone.
5 août 2026
Réponse de Trafalgar Umbrella
Hi Jayy,
Many thanks for your review.
It's great to hear that you've found our team helpful on the phone, and that your queries have been resolved!
Kind Regards,
Charlie @ Trafalgar
Réponse de Trafalgar Umbrella
Hi Neil,
Thank you for leaving us a review. We're glad to hear our staff have been helpful and your payments have been prompt.
Kind Regards,
Charlie @ Trafalgar
Réponse de Trafalgar Umbrella
Hi Sarah,
Many thanks for leaving us a review.
We're glad we've been able to help with your queries, and appreciate your recommendation!
Did you know, if you recommend us to a friend or colleague, you can both get rewarded? Learn more here: trafalgarumbrella.co.uk/referral-rewards/
Kind Regards,
Charlie @ Trafalgar
Réponse de Trafalgar Umbrella
Hi Jac,
Thank you for leaving us a review. We're glad to hear the information we provided was easy to understand.
Kind Regards,
Charlie @ Trafalgar
Excellent umbrella
Excellent umbrella, friendly and very informative staff. My go to when I need to use an umbrella company
28 avril 2026
Réponse de Trafalgar Umbrella
Hi there,
Thank you for your review.
We're really glad to hear that you've found our staff and service excellent.
Kind Regards,
Charlie @ Trafalgar
Knowledgeable staff and efficient…
Knowledgeable staff and efficient process in setting up account. Clear guidance of what to expect and how to navigate your portal. Thanks again.
21 avril 2026
Réponse de Trafalgar Umbrella
Hi there,
Thank you for your review. It's great to hear we were able to get you set up quickly and clearly!
Kind Regards,
Charlie @ Trafalgar
Easy and effective
The set/sign up as well as the whole process was easy and efficient
27 février 2026
Avis spontané
Réponse de Trafalgar Umbrella
HI Robert,
Thank you for the review. We're glad to hear our registration process was easy!
Kind Regards,
Charlie @ Trafalgar
I’ve been with Trafalgar for years now
I’ve been with Trafalgar for years now, and unfortunately leaving my contract. Always paid on time, communication and customer service is great can always get through to them very quickly if needed.
Friendly team of staff on hand to help with anything.
I’ll hopefully return to Trafalgar in the future.
6 février 2026
Avis spontané
Réponse de Trafalgar Umbrella
Hi Lauren,
Thank you for sharing your kind words.
We're delighted to hear your experience with us has been so excellent!
We wish you the best for the future and encourage you to reach out to us should you need our service again.
Kind Regards,
Charlie @ Trafalgar
I’ve been with Trafalgar for over ten…
I’ve been with Trafalgar for over ten years. I can not think of one interaction that has been below 8.7/10. They often go beyond the standard of asked politely. Everything from timesheet processing to contract prep is slick and helpful. I once used another famous umbrella company (they promised me the world) and I was sooo disappointed I returned to Trafalgar two months later. Keep up the good work guys.
2 février 2026
Avis spontané
Réponse de Trafalgar Umbrella
Hi Alan,
Many thanks for your kind words. We're delighted to hear that you've had such positive experiences with us over the years, and greatly appreciate your loyalty.
Here's to many more years to come!
Kind Regards,
Charlie @ Trafalgar
Réponse de Trafalgar Umbrella
HI Sunday,
Thank you for the review. We're glad to hear that our service delivery met your expectations!
Kind Regards,
Charlie @ Trafalgar
The service was outstanding
The service was outstanding, and I would definitely suggest it to others.
26 janvier 2026
Avis spontané
Réponse de Trafalgar Umbrella
Hi Theresa,
Many thanks for your review, your recommendation means a lot to us!
Kind Regards,
Charlie @ Trafalgar
Fabulous service- thank you.
I originally went with Trafalgar for my umbrella company based on value for money, however, I’ve also been delightfully surprised by the quality of the service. The advisors who answer the phone have been fantastic. It’s great to speak to people who are genuine, care and will go above and beyond. I’m really grateful for the support they’ve shown me over my time with them but especially these past few weeks. When I’m next on contract, I have no hesitancy in returning to Trafalgar.
7 janvier 2026
Avis spontané
Réponse de Trafalgar Umbrella
Hi there,
Thank you for leaving us a review.
Your kind words mean a great deal to our team, and its fantastic to hear that our customer service has been able to meet and exceed your needs.
We greatly look forward to working with you again on your next contract.
All the best,
Charlie @ Trafalgar
Quick and easy to sign up and an app…
Quick and easy to sign up and an app available for your phone fast responses from the team when you need help.
24 novembre 2025
Réponse de Trafalgar Umbrella
Hi Rachael,
Thank you for your review. We're glad to hear sign-up was straightforward. We look forward to working with you and hope to turn your overall experience into a 5 star one!
Kind Regards,
Charlie @ Trafalgar
Onboarding was easy and seemless!
6 novembre 2025
Réponse de Trafalgar Umbrella
Hi Yomachi,
Thank you very much for the 5-Star review. We're glad to hear our onboarding process was straightforward for you!
Kind Regards,
Charlie @ Trafalgar
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