Transform Avis 

From the first telephone call and until the surgery and during after care theta have been there constantly to advise and look after me.

If I’ve had a question then it’s been answered and if I’ve had a worry then it has been dispelled

Couldn't be more shocked and concerned by how I've been treated by such a big company.

I had my initial phone call and was told I should go ahead and book the surgery - on one phone call with a sales rep. I was contacted a few days later and told I had to pay the full balance of £3.5k. I express my concern several times over email that I hasn't seen a surgeon yet and felt forced into handing money over for a surgery I didn't even know was safe or eligible for me. But was constantly bombarded with texts and phone calls during my working day, I expressed how overwhelmed I was by all this but I sent the money. The full balance. Before seeing anyone medical. I then went in to see the surgeon and he told me right away that I had body dysmorphia and the surgery wasnt for me. Lovely man and I appreciated that.

Here's when it gets worse. After being bombarded with texts and phone calls and emails for the money all lines totally went silent. I had to fight to get in contact with anyone. 4 days later I was finally put in touch with someone who said my money would take 28 days to come back. Since the 28 days was up I started to have to fight again. Even told on a call with the Glasgow centre "I don't know why you were given my number. "

I have only had £500 back of my 3.5k that I genuinely feel bullied into handing over. With no one answering my complaints emails, phone calls or texts.

In utter shock at a massive company like this.

I recently had a breast re-augmentation, and I couldn’t be happier with my experience and results. From the initial consultation through to aftercare, everything felt professional, supportive, and tailored to what I wanted.

I was a little nervous going into a second procedure, but my surgeon Dr Maćys was amazing! He really took the time to understand my goals and explain all my options clearly. I felt well looked after every step of the way.

If you’re considering a re-augmentation, I’d definitely say do your research and choose a team you feel comfortable with, it makes all the difference. For me, it was 100% worth it.

I would recommend transform to anyone thinking about having surgery. From the first communication, Kerry Harper and Sarah Shah were so helpful always on hand to answer my many questions and ultimately preparing me for surgery.

My surgeon and the medical team were amazing! From the moment I arrived at the hospital, I was made to feel completely at ease. The staff were so kind, reassuring, and attentive, which really helped calm my nerves before the procedure.

Every step was explained clearly, and I never felt rushed or like just another patient, they genuinely cared about my comfort and wellbeing. The nurses were amazing, always checking in and making sure I was okay.

It made such a difference being in an environment where I felt safe, supported, and looked after. I’m so grateful for the level of care I received.

I am early into my recovery and so far managing well. I am excited to see the final outcome once healed.

Iam under Dr Macy and Debbie, who have both bren absolutely fantastic, reassuring, understanding, asked all my questions and made me feel so at ease. Excellent knowledge, totally understood my request.
Iam going in tomorrow for mini tummy tuck and im sooo excited, means so much to me.
I cannot loose the excess fat, after children x2 c sections, loosing over 6 stone in weight and hysterectomy! No amount of gym x5 times a week for 14 years and healthy diet was shifting the excess tummy roll. So its time surgery.
Again Dr Macy totally understood all this and talked me though from start to end.
I cannot wait for tomorrow, and get my confidence back.
Thank you again everyone, the whole team have been fantastic xx
I will update after surgery xx

I would highly recommend. I have had a great experience from start to finish.
My surgeon was Dr Rahman and he was amazing, very informative during my consultation and listened to what I wanted and told me what results were possible.
Surgery went smoothly however had a complication on day 8 because I had overdone things with not being in any pain.
The aftercare team have been amazing and Dr Rahman made himself available to see me on 2 occasions to examine me and give advice.
Amazing 😊

I had a breast deformity that really affected my mental health. Transform made me feel at ease, and my surgeon, Mačays, was incredible, so sweet and reassuring. He really made me feel like my problem wasn’t as big as it seemed. He truly listened to me and my worries, putting me at ease. He was empathetic and patient throughout. I couldn’t recommend him and Transform enough. I’m beyond happy with my results, they’re exactly what I was looking for.

i had breast implants back in 2015 , i asked for a review later on in the year due to them being wonky , i went through the complaints process , was told they would settle but apparently i stand to one side ,
and completely fobbed off , i have been looking into having them re done , another surgeon has since told me they they need to be changed asap due to have they have been placed and incorrectly done in the first place .. i am now having complications and have no idea how i am going to resolve this... to then see they have been recalled back in 2019 and haven't been made aware. I have emailed several times requesting my medical records.

I had revision breast augmentation one week ago going from 390 to 550cc . First surgery 9 years ago ended in body rejecting one implant and infection so was very worried this time. I had Mr Rahman who was amazing from beginning to end. He is a genuinely nice person and made me feel so comfortable. I was crying on the day of surgery and all staff put me at ease. The actual procedure went very smoothly and I had a very very pleasant experience from admission to discharge. Recovery this time iv had zero pain and love my results. They are so symmetrical and he has done a fantastic job. I will definitely recommend mr Rahman and his surgical team and will definitely use him for future surgeries. Thank you for taking such good care of me!

Mr Macys was brilliant. Straight talking, put me at ease with his knowledge and was honest at what could be achieved. Sarah also made the process easy and took the stress out of everything from consultation to surgery.

Still waiting for a call back with an appointment to see surgeon. Promised 24hr call back, still waiting...........
Taken my business elsewhere 🙄

I am extremely disappointed with my experience and feel others need to be aware.

I have had two breast implant surgeries with this company, both of which have resulted in serious issues. After my first operation, the implant was incorrectly placed and was actually spinning inside my body — something no patient should ever have to deal with. Now, seven years later, I have been diagnosed with a leaking implant, confirmed by ultrasound.

Despite this, the company has gone into liquidation and appears to have reopened under the same name, yet they are refusing to take any responsibility or even communicate with me. I have made multiple attempts to contact them and have been completely ignored — no calls back, no replies, nothing.

To make matters worse, I have been on their mailing list since 2014, yet when I urgently requested my medical records so I can get this issue fixed, I’ve been told it could take up to 30 days. This is completely unacceptable given the circumstances and the potential health risks involved.

I feel abandoned as a patient and deeply let down. There is no accountability, no support, and no care for patient wellbeing.

I strongly urge anyone considering treatment here to think very carefully before going ahead.

What a fabulous experience. From my first interaction with my patient advisor Jenny and consultation with Dr Macy’s to the operating department staff, recovery team, ward staff, cleaners, catering - the whole experience was better than what i could have imagined! Not sure what magic Mr Macy’s uses but after coming out of surgery 6:30pm from lipo, tummy tuck and breast augmentation I have required no pain relief at all! Discomfort when trying to stand or get on/off the bed but the rest has far surpassed my expectations. Thank you to you all!

Barbra is very helpful and communicative, i appreciated the effort.

This review follows up my journey pursuing revision surgery for Breast Augmentation procedure complications with transform - surgery date 15th January 2025.

After over one year for persistent contacting Transform finally booked me an appointment with a revision surgeon Mr Lahoud on February 9th 2026 - over 1 year later- however as Mr Lahoud does not do revision surgery for fat transfer procedure. this was therefore a complete waste of his time and my efforts.

I was booked for a second review with Mr Agha on February 14th 2026, his knowledge and manner were exceptional. I was/am keen to proceed with revision with Mr Agha, to correct the deforming necrotic fat lumps which cover my breasts.

However, my attempts to contact transform (after their stated 7 week revision review period) have been entirely ignored. I am left physically deformed, romantic relationship affected, self esteem and faith demolished.
My advise to you, if like me (as a healthcare professional) you're considering Tranform for the safety of a fair and timely patient aftercare process, save your money and save yourself undue stress. Go to Turkey or Lithuania like everyone else.

From start to dealings so far I'm totally impressed and can't rate my dealings with this company highly enough.My initial contact was with Natalie Ogden who listened (this is a rare quality at the present day) was kind, friendly and above all was very professional. My direction of pain relief was immediately given and I attended the Sancta Maria private hospital in Swansea where I was seen by Mr David Woodnutt who performed the operation within 10 days of my initial assessment. My only reaction is one of immense gratitude at the totally professional service which I have received from everyone involved in my relief from pain.

Utterly terrible company. I booked a consultation and paid £50 which I was told was only a pre authorisation of my card. I had some terrible personal news and cancelled the appointment at least 3 weeks before the date. I have now spoken to 5 different people to try and get my refund for the charge to my card which should never even have been a charge. This company are scammers and I am so pleased I don’t go ahead. Perhaps I will eventually get a reply and my monies back

Kerry harper the company would be lost without this wonderful woman. Any questions she gets back to you same day talks you throu everything sorts any problems out nothing is too much trouble

Thank you to Esra, Sophie and Dr Lahoud for a great experience.

I had a breast re augmentation Dr Lahoud brought back symmetry to my implants and was very knowledgeable on what would suit my body shape and what CC was best. He professionally told me what my limits were on CC and the reasoning behind it which made me feel safe.

Sophie and Esra were very attentive they ensured I was well looked after before and after my re augmentation.

Thank you all

Hi Kerry ❤️.
Thank you SO much for all your help, kindness and support, it's really meant a great deal to me.

My experience (breast augmentation) with Transform has been fabulous, as have all the team at Athena, Milton Keynes, including all the surgical staff, Mr Lahoud, Louise, Anestasia, Peter, and the lovely receptionist whose name I frustratingly can't remember.

Lots of love. Stephanie. Xx

First spoke to transform in July 25 came in for a meeting , very nice and relaxed and great service , met the surgeon who was excellent and put my mind at ease so happily paid £500 to secure the surgery in Birmingham.
As the surgery date for breast reduction and tummy tuck was getting closer we made contact to pay the remaining amount after making payment we were later informed that Birmingham was no longer an option and London was the only option available to us. Having to quickly make travel and hotel arrangements I proceeded .
The day of surgery, I arrived to find the surgery locked with staff waiting outside as nobody had a key after approximately an hour wait we gained entry .
The surgery went brilliantly the surgeon and staff were excellent. The two week review later with the nurse went well and she was attentive .
On the four week review we commented to the nurse about a few issues who told us not to worry as when i have the review with the surgeon all these would be checked and sorted .
Now 6 months post op transform have consistently avoided our calls and refused to book a review with my surgeon offering excuse after excuse . Including my surgeon is unavailable, no alternative was offered they then said they would speak to another surgeon but he would have to agree to see me . Despite trying to contact them now over 20 times from several different numbers no response has been had .
The surgeons and staff are brilliant but they are so badly let down by this very poor company , the amount of 1 star reviews now hitting this company is is not a surprise unfortunately.