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Lisez les avis des autres

Noté 4 sur 5 étoiles

My patient advisor Debbie was so helpful at every stage. When I called her with my worries she helped ease them & talk me through everything. She was incredibly supportive. When I wanted to bring my s... Voir plus

Noté 5 sur 5 étoiles

I have had 2 surgeries with transform now and i have been extremely impressed. My surgeon is Mr Sherf Elimari, he listens to what u want to achieve and does his upmost to make it happen. I have been l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have recently undergone surgery with Transform. From the offset Sarah Shah made my experience seamless with transform, she answered every question and query I had about my surgery. Worked everything... Voir plus

Noté 1 sur 5 étoiles

I wrote to the complaints section on 2nd of Sept 2026 and have not even had an acknowledgment of my email. Not only have I gone through a traumatic experience at the hands of transform, I’m now being... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique de chirurgie plastique
  2. aussi dans
  3. Chirurgien
  4. Chirurgien orthopédiste
  5. Chirurgien plasticien
  6. Groupe médical
  7. Hôpital privé

Écrit par l'entreprise

At Transform, we bring cosmetic surgery, orthopaedics, gynaecology and weight loss surgery together under one trusted name. So whether you're exploring a cosmetic procedure, a hip or knee replacement, women's health treatment or weight loss surgery, you're in expert hands. Your journey starts with a conversation. We'll take the time to understand what matters to you and talk you through your options honestly, with no pressure to go ahead. If surgery is right for you, your experienced, GMC registered surgeon will create a plan built entirely around you, supported by our Medical Director and a dedicated clinical team. From your first appointment to your final aftercare check, we're with you every step of the way. Thank you to every patient who has shared their story here. Your words help others feel ready to take their next step.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,0

Tous les avis

(5 993)

257 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Dr Macy is an absolutely outstanding surgeon

From start to finish Transform have been amazing. I felt valued and my health and long term results put as their top priority. Dr Macy is clearly a perfectionist who is very passionate about what he does and I am overwhelmed with the results already even whilst still in the healing stage.

23 mars 2026
Avis spontané
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Réponse de Transform

Hi,

Thank you for your kind feedback. We’re delighted to hear you felt well supported throughout your journey and that your experience reflected the high standards we strive to provide.

We will be sure to share your lovely comments with Dr Macy and the wider team. We wish you all the best with the rest of your recovery.

Regards,
Transform Medical Services Ltd

Noté 5 sur 5 étoiles

From first making an enquiry to having…

From first making an enquiry to having a TKR took just over 2 weeks. I was kept informed at every stage by both Transform and The Highfield Hospital where the surgery was performed.
Following the surgery I was again kept fully up to date by various people at Transform who also kept a check on my progress. Subsequent appointments were arranged with a physiotherapist and a nurse who did home visits which was very convenient.
Everyone I spoke to was very friendly and professional and there was (almost) always someone to answer my calls.
One small gripe, even though I said it would take me two days to transfer the money over, I was contacted by various people chasing it up.
Overall it was a pleasure to do buisiness with Transform and I will not hesitate to use them again if I have to pay for my other TKR.

13 mars 2026
Avis spontané
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Réponse de Transform

Hi,

Thank you for your lovely feedback. We’re delighted to hear you felt well supported throughout your journey and that your care with both Transform and the team at Highfield Hospital met your expectations.

It’s also helpful to hear your comments regarding payment follow-up, and we will share this with the relevant teams.

We wish you all the very best with your continued recovery and thank you for choosing Transform.

Regards,
Transform Medical Services Ltd

Noté 5 sur 5 étoiles

Excellent surgeon

Excellent surgeon, excellent care, excellent facilities, aftercare amazing

2 mars 2026
Avis spontané
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Réponse de Transform

Hi,

Thank you for your kind feedback. We’re delighted to hear you had such a positive experience with your surgeon, care, facilities and aftercare.

We will be sure to share your comments with the team.

Regards,
Transform Medical Services Ltd

Noté 5 sur 5 étoiles

Mr. Gorman, Sarah & Olivia at Transform Manchester


Mr. Gorman is an exceptional surgeon—highly skilled, meticulous, and deeply committed to achieving outstanding results. His professionalism is matched by his approachable manner, making every interaction reassuring and clear.

Sarah, in sales, was equally impressive—warm, responsive, and consistently supportive, always on hand to address any concerns.

Olivia, one of the nurses, stood out for her genuine kindness and ability to instill confidence throughout the process.

Overall, an exemplary experience marked by expertise, care, and professionalism.

31 mars 2026
Avis spontané
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Réponse de Transform

Hi,

Thank you for your wonderful feedback. We’re delighted to hear you had such a positive experience with Mr Gorman, Sarah and Olivia.

We’ll be sure to share your kind comments with them and the wider team.

Regards,
Transform Medical Services Ltd

Noté 5 sur 5 étoiles

I has my surgery 2 weeks ago with mr…

I has my surgery 2 weeks ago with mr bhatty a face and neck lift under local anaesthetic, best decision I made, recovery was way better back in my room and having a snack a few hours after. I can already see how good the results is going to be, thankyou to mr bhatty and all the nursing staff you were all amazing

12 mars 2026
Avis spontané
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Réponse de Transform

Hi,

Thank you for your kind feedback. We’re delighted to hear you had such a positive experience with Mr Bhatty and the nursing team, and that your recovery has been going well.

We’ll be sure to share your lovely comments with the team, and we wish you all the best as your results continue to develop.

Regards,
Transform Medical Services Ltd

Noté 1 sur 5 étoiles

Money grabbing cattle farm

I just have to put another review, as the fastest response from Transform Cosmetic is when we post a negative review.
This company just like to take your money and treat you like cattle. DO NOT USE THEM
I am in debt and nothing to show for £8500.
Please could transform answer my complaint and give me what I requested, my full medical notes and an explanation why no one responds to calls, messages, emails etc
Money grabbing and no respect.

9 octobre 2025
Avis spontané
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Réponse de Transform

Hi,

I’m really sorry to hear how you’re feeling and the difficulty you’ve had getting a response.

Please send me your details via Trustpilot and I’ll personally pick this up, make sure your records are progressed, and get you a clear update.

Regards,
Transform Medical Services Ltd

Noté 5 sur 5 étoiles

Brilliant service and after care

Brilliant service and after care, highly recommend

10 mars 2026
Avis spontané
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Réponse de Transform

Hi,

Thank you for your kind feedback. We’re delighted to hear you had a positive experience with both our service and aftercare. We really appreciate your recommendation.

Regards,
Transform Medical Services Ltd

Noté 1 sur 5 étoiles

I arrived with 2 inverted nipples

I arrived with 2 inverted nipples, after 6 months and less £2500, I still have 2 inverted nipples. So complete waste of my time.

1 septembre 2025
Avis spontané
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Réponse de Transform

Hi Paul,

Thank you for your feedback. We are sorry to hear that you remain unhappy with your outcome.

We have made several attempts to contact you to discuss your concerns and arrange appropriate follow-up, however we have not received a response. We also note that scheduled appointments were not attended, which has limited our ability to assess and support you further.

We are still very keen to assist and would encourage you to contact us.

Regards,
Transform Medical Services Ltd

Noté 3 sur 5 étoiles

Little customer service after surgery.

It's so difficult to review this company. I have used their services twice and twice got more (in a bad way) that I asked for.
I know, going a 2nd time seems daft, but the surgeons are good, and I thought I'd be better prepared a 2nd time round to insist on exactly what I wanted.
After care was non-existent 1st time, and minimal the 2nd, and despite my surgeon agreeing to do revision surgery, no one is responding to any of my emails. It took me months to get a response and speak to him about the issues, now no response for booking a surgery date.
I will keep trying and hope for the result I paid for.. if they stop ignoring me.

Edit: got my surgery date.
Will update again soon.

1 janvier 2026
Avis spontané
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Réponse de Transform

Hi,

Thank you for your feedback. We are sorry to hear that you feel this way about your experience.

We take concerns regarding aftercare and communication very seriously. We have requested your details via Trustpilot as we have been unable to locate your records from this review.

Once we have your information, we will be able to review your case and respond to you directly.

Kind regards,
Transform Medical Services

Noté 5 sur 5 étoiles

"A huge thank you to Mr Bhatty what a star

"A huge thank you to Mr. Bhatty for the life-changing results! I am 10 weeks post-op from a tummy tuck, lipo, and muscle repair, and I couldn't be happier. Mr. Bhatty is the absolute best at what he does—professional, attentive, and incredibly skilled. I feel like a new person and am so glad he was my surgeon for my procedure on January 7th."

7 janvier 2026
Avis spontané
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Réponse de Transform

Hi Becky,

Thank you for your lovely feedback. We’re so pleased to hear how happy you are with your results.

We’ll be sure to pass your kind words on to Mr Bhatty and the team. Wishing you all the best with your continued recovery.

Kind regards,
Transform Medical Services

Noté 5 sur 5 étoiles

A stress free and great service

Really great service from start to finish. I was really well informed about the whole process, and any questions I had were answered reasonably quickly and thoroughly. My surgeon did a wonderful job and the nurses who looked after me before and after my surgery were really lovely, and made the whole experience as easy and stress free as they could.

3 février 2026
Avis spontané
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Réponse de Transform

Hi Millie,

Thank you so much for your kind feedback. We’re really pleased to hear you felt well informed throughout your journey and that our team were able to support you. I’ll be sure to pass your lovely comments on to your surgeon and the nursing team.

Wishing you all the best with your continued recovery.

Regards,
Transform Medical Services Ltd

Noté 5 sur 5 étoiles

Kerry Harper - commendation

Kerry arranged my initial surgical procedures with Transform. Everything was sorted out in a speedy and professional manner with no problems. I then required a revision surgical procedure and even though this was not Kerry's responsibility / her job she still once again arranged everything in a speedy and professional manner and for this I am extremely grateful for this very high level of service. thank you - Regards Jay Nicholls

18 mars 2026
Avis spontané
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Réponse de Transform

Hi,

Thank you so much for your kind feedback, Jay. We’re delighted to hear about your positive experience and that everything was arranged smoothly and efficiently. It’s especially lovely to hear how Kerry went above and beyond to support you, your comments will certainly be shared with her.

Wishing you all the very best with your continued recovery.

Regards,
Transform Medical Services Ltd

Noté 5 sur 5 étoiles

Would 100% Recommend

Staff was very friendly. I was nervous for my Consultation with Dr Lopa , she made me feel comfortable and relaxed. Would 100% recommend

17 mars 2026
Avis spontané
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Réponse de Transform

Hi,

Thank you for your lovely feedback. We’re so pleased to hear that our team were friendly and that Dr Lopa helped you feel comfortable and at ease during your consultation. We really appreciate your recommendation.

Regaards,
Transform Medical Services Ltd

Noté 5 sur 5 étoiles

What a surgeon! 👌🏼

I had a re-augmentation completed after a consultation with Mr. Riaz Agha. I cannot recommend him highly enough: the results, post-op are incredible! The scars are healing incredibly well and align perfectly with my previous scars from my initial procedure. Although enhanced, my breasts look natural and feel amazing!
The team at the A Lounge, Harley Street, cared for me so well - particularly Esther. I felt safe, secure and acknowledged at all times.
Thanks to Transform for an effortless procedure. Mr. Agha, you’re incredible: patient, knowledgeable and an exceptional surgeon.

16 janvier 2026
Avis spontané
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Réponse de Transform

Hi,

Thank you so much for taking the time to share your experience. We’re delighted to hear how pleased you are with your results and that you felt well cared for throughout your journey. I will be sure to pass your kind feedback on to Mr Riaz Agha, Esther, and the team at A Lounge.

Wishing you all the best with your continued recovery.

Regards,
Transform Medical Services Ltd

Noté 5 sur 5 étoiles

Wonderful Service.

Can't fault the service provided at all. Communication has been excellent all the way through from pre op through to post op. Special thanks to Eunice and Jonathan and also to all the nurses and doctors at Circle Health groups Highfield Hospital in Rochdale.

28 février 2026
Avis spontané
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Réponse de Transform

Hi,

Thank you for taking the time to share your feedback. We’re delighted to hear that communication throughout your journey has been excellent and that you felt well supported both before and after your procedure. I will be sure to pass your kind comments on to Eunice, Jonathan and the wider team at Circle Health Group – Highfield Hospital.

Wishing you all the best with your continued recovery.

Regards,
Transform Medical Servies Ltd

Noté 5 sur 5 étoiles

What an amazing experience

What an amazing experience, my surgeon Nigel (boob lord) is so kind , approachable. Put me at ease from the moment I met him. All the staff at Manchester transform were so supportive , friendly and never got treated as just a patient but a real person. So thankful for everything you did for me.
I would recommend this clinic to anyone who like me just wanted to feel like a woman, it’s given me back my self confidence. I will be forever thankful 🙏

11 janvier 2026
Avis spontané
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Réponse de Transform

Hi,

Thank you for taking the time to share your experience. We’re so pleased to hear how comfortable and supported you felt throughout your journey, and that you are happy with your results. I will be sure to pass your lovely feedback on to Nigel Mercer and the team at our Transform Hospital Group Manchester Clinic.

Wishing you all the very best with your continued recovery.

Regards,
Transform Medical Services Ltd

Noté 5 sur 5 étoiles

Kerry Harper patient co-ord is AMAZING

Pre patient care by Kerry Harper was amazing
I got messed around with my surgery date and location which caused me loads of issues. Kerry was AMAZING - she actually came to my house to pick me up and take me to the hospital, wait for me and then take me back home!!!! I felt totally comfortable with her and she saved a bad situation with her compassion and knowledge
I had to call on her again after my surgery as I was struggling to get hold of anyone at Transform and even though she didn’t have to help me she still went out of her way to help me find the right person to help me
Transform doesn’t have the best administration but Kerry has saved my experience twice. She turned my experience around twice and she’s the best at her role and at this company!!!!

10 juillet 2025
Avis spontané
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Réponse de Transform

Hi,

Thank you so much for taking the time to share your feedback.

I am sorry to hear there were some difficulties with your surgery date and communication, however I am delighted to hear how well Kerry supported you during this time. Kerry truly does go above and beyond for our patients and I will be sure to share your kind words with her.

We really appreciate you recognising her efforts and are so pleased she was able to turn your experience around.

Regards,
Transform Medical Services Ltd

Noté 1 sur 5 étoiles

No customer care they get your money and forget about you

Do not use. They lie to you about the experience.
I was in pain on the operating table and I was told no i was not and be quiet. I was sent home with blood coming out of my wounds. No afrercare at all. My surgeon said its not work and would do it again. Now no reply from emails and calls
I have sent my money back they replied to that and said no
Never never use this company please
I am now going to get a lawyer involved and reporting to the cqc if people who has had poor service keep reporting to them, hopefully the business will get closed down

1 janvier 2026
Avis spontané
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Réponse de Transform

Hi,

Thank you for taking the time to share your feedback. I am very sorry to read that you feel dissatisfied with your experience.

We take concerns of this nature very seriously and would like the opportunity to review the matters you have raised. As requested, we have asked for your details via Trustpilot so that we can locate your records and investigate your concerns fully.

Once we receive this information, a member of our Patient Relations team will be in touch to review your concerns in line with our complaints process.

Regards,
Transform Medical Services Ltd

Noté 5 sur 5 étoiles

Fantastic

Fantastic, very caring, very professional would definitely recommend

7 janvier 2026
Avis spontané
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Réponse de Transform

Hi Helen,

Thank you for your lovely feedback. We’re so pleased to hear you found the team caring and professional, and we really appreciate your recommendation.

Regards,
Transform Medical Services Ltd

Noté 5 sur 5 étoiles

Excellent and afordable

I have just had hip surgery. Everything went to plan and the staff at the Highfield Hospital were lovely. Just to add it was much more affordable than any of the options I looked at. Hope I am running about again soon

9 mars 2026
Avis spontané
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Réponse de Transform

Hi,

Thank you for your kind feedback. We’re delighted to hear your surgery went well and that you had such a positive experience with the team at Highfield Hospital.

Wishing you a smooth recovery and hope you’re back to running around again very soon.

Regards,
Transfrom Medical Services Ltd

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