Personally I think all credit reporting agencies should be banned because sometimes it is their error or sometimes it’s the company who delay amending errors and Transunion are not good at replying at... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Absolutely impossible to navigate their website. Everytime I try to raise a dispute it takes me back to the same screen. For a company as large as this its Absolutely appaling how they can get awa... Voir plus
I contacted Transunion after discovering I've been a victim of identity fraud. I raised several disputes and they acted very swiftly and efficiently. Everyday that I receive updates from them helps le... Voir plus
L'entreprise a répondu
Contacted TransUnion as I had been informed by my bank that my credit report had been amended. When I checked it I found someone else had been applying for finance via credit cards/loans using my deta... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
TransUnion is a global information and insights company. We use data, software and technology in a smart way and help make trust possible in the modern economy. We do this by providing a comprehensive picture of each person so they can be reliably and safely represented in the marketplace. This helps to drive better decisions, enables secure friction right customer experiences and encourages greater engagement through better offers and communications. As a result, businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®.
Coordonnées de contact
One Park Lane, LS3 1EP, Leeds, Royaume-Uni
- 0330 024 7574
- consumer@transunion.co.uk
- transunion.co.uk
2,9
Moyen
585 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Resolved my issue quickly and without…
Resolved my issue quickly and without chasing for additional information
5 juin 2026
Réponse de TransUnion UK
Hi Joanne
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Réponse de TransUnion UK
Hi Annie,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Succsessful Challenge to Wrong Detail
You checked my submission and very quickly confirmed my challenge was correct. Promptly removing the detail to my satisfaction
4 juin 2026
Réponse de TransUnion UK
Hi Alan
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Had a query which was handled very…
Had a query which was handled very quickly vert good service
4 juin 2026
Réponse de TransUnion UK
Hi Allie,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Very easy to report and very prompt…
Very easy to report and very prompt response . Brilliant !!
4 juin 2026
Réponse de TransUnion UK
Hi Saleem,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
fast and responsive
29 mai 2026
Réponse de TransUnion UK
Hi
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Acted promptly of both occasions and…
Acted promptly of both occasions and informed my straight away either the results
29 mai 2026
Réponse de TransUnion UK
Hi Jane,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
You helped resolved my issue thanks!
29 mai 2026
Réponse de TransUnion UK
Hi Martina,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Great service
I had zero expectations that anything would happen after raising a dispute on some soft searches on my account, I was delighted when this was resolved quickly and efficiently.
28 mai 2026
Réponse de TransUnion UK
Hi VG,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Réponse de TransUnion UK
Hi David,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Réponse de TransUnion UK
Hi Mark,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Réponse de TransUnion UK
Hi Steve,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Dispute handled and corrected well…
Dispute handled and corrected well within the quoted 28 day timeframe
29 mai 2026
Réponse de TransUnion UK
Hi Stuart,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
It was done speedily and professional
It was done speedily and professional. Removed a person i haven't had contact with for many years. Sterling service. Thank you.
29 mai 2026
Réponse de TransUnion UK
Hi Dougie,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Quick and efficient service!
29 mai 2026
Réponse de TransUnion UK
Hi Jeannette,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
The process was easy and quick
29 mai 2026
Réponse de TransUnion UK
Hi Maria,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Contacted TransUnion as I had been…
Contacted TransUnion as I had been informed by my bank that my credit report had been amended. When I checked it I found someone else had been applying for finance via credit cards/loans using my details! After telling TransUnion about it,they investigated & agreed to delete all the searches that were done
28 mai 2026
Réponse de TransUnion UK
Hi Mohammed,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Although my problem took a long time to…
Although my problem took a long time to sort out it was dealt with professionally
28 mai 2026
Réponse de TransUnion UK
Hi Pamela,
Thank you for taking the time to leave your review.
We’re really sorry that it took longer than expected to resolve your issue, and we truly appreciate your patience throughout.
I’m pleased to hear that you felt the matter was handled professionally, even though the timescale wasn’t ideal.
Your feedback is very important to us and helps us continue to improve our service.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
Thank you
Victoria
The worst agency compared to equifax and Experian
I have had to raise over 100 disputes. They are dealt with very badly. Some emails confirm the company I raised the dispute some don’t. I was given conflicting information by separate advisors which is worrying and my complaint about the matter has not been responded too. For an agency dealing with sensitive information Transunion has been the worst compared to equifax and Experian. Awful experience that is still going on. Absolutely no empathy with identity fraud and the conflicting information is seriously effecting my mental health. 0 points for service 0 points for administration. Simply awful
28 mai 2026
Réponse de TransUnion UK
Hi Omid,
Thank you for your feedback. We’re sorry to hear about your experience and the frustration caused—this isn’t the service we aim to provide.
We’d like to discuss this with you further. Please email us at ukconsumer@transunion.com with the subject “Trustpilot”, and we’ll be happy to look into this with you directly.
Thank you
Victoria
I raised a case about an issue with my…
I raised a case about an issue with my credit score and within a couple of days the issues was resolved and my credit score back to normal
21 mai 2026
Réponse de TransUnion UK
Hi
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.