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Lisez les avis des autres

Noté 5 sur 5 étoiles

Our accounts manager, Tracy Marriott is very good. We don’t need to contact her often but when we do Tracy is very prompt and helpful with replies. Tracy keeps us updated on the performance of the c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My house in Herne Bay, Kent has been available for holiday rentals for many years now and I have worked with several agencies. I must say that the Travel Chapter method of allocating a specific memb... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Breakwater at Heath Court has a wonderful view of Brixham .Only downside was that the Ground floor Bedroom En -Suite though immaculately clean, as was everywhere else that mattered eg Kitchen and mai... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Travel Chapter provide a terrible service and charge huge fees to mismanage your holiday home. I have had guests without gas central heating and hot water in the midst of winter becuase of b... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de location de maisons de vacances

Écrit par l'entreprise

The Travel Chapter is proud to have built a reputation as one of the UK’s leading holiday letting companies with a network of brands that offer quality self-catering accommodation across England, Scotland and Wales and even parts of Europe.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

397 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(397)

47 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic accommodation

We all loved the cottage, the owner has thought of everything to make guests stay as comfortable as possible.
Everything in the cottage was great quality and all of the extras were very much appreciated.
The garden was nice especially as the weather was great, the beach was a five minutes walk away and there was a very nice pub across the road.
Great walks from the apartment and helpful information from the owner.
Only a five minute drive to Silloth or Maryport for supplies.
Our dog had a great time in the garden, on the beach and in the empty fields.
We cannot recommend this place highly enough.
Oh and the beds were super comfy as well.

11 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Delightful Dittisham Hit

The hut was just as fab as the pictures. The views were great and the nearby village had good facilities. Parking easy peasy and great security on site. The only slight downside was noisy work on another building nearby. Great welcome pack and the place lacked for nothing. A good stay location as a base for meeting friends near Totnes and a bit further afield in Tiverton area.

12 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Wonderful cottage

Have had several cottage holidays through the years, but this one was by far the very best. The wonderful location, furnishings, comfort, were truly the best. Would love to return...but it's a very long way to travel from Dorset! The visit to Powis Castle was amazing. What a beautiful location.

9 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Extremely positive experience

Booking was easy and when I had a couple of queries I was quickly connected to a person who answered my questions in a pleasant, friendly manner. The house was great and the owners were very helpful too. The whole experience was extremely positive.

9 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

The Old Stables in Braunton was small but perfect

The Old Stables in Braunton was small but perfectly appointed for our holiday. Everything was clean and tidy and we were greeted by Debbie on our arrival. The property is close to the main high street but far enough away to be quiet at night. I would highly recommend it!

2 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Super holiday home

Super holiday home, really comfortable and had everything we needed. Only downside was the sloping ceilings upstairs, you had to be careful getting out of bed and standing upright in the en suite but it was fine when you remembered!

2 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing location.

This bungalow is lovely. It is well equipped and maintained to a high standard. The location and resulting view are breathtaking. The sun room allowed us to fully appreciate this. Intend to return in the future.

3 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant time

The whole experience was brilliant. From the initial booking, to arriving at the bungalow. Plenty of information available. The bungalow was spotless and had a real homely feel. Everything was provided by the owners, including welcoming gifts for the dogs and the humans. Had a relaxing week and hope to book again next year

3 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Had a lovely weeks stay at Ed,s…Barn

Had a lovely weeks stay at Ed,s Barn.Well equiped and every thing you need is provided. Great position for Bristol and Bath sightseeing beware take the Park & Ride to both citys. Clifton Bridge not far from Ed,s Barn and well worth a visit. We would stay again.

2 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

A well equipped and comfortable cottage…

A well equipped and comfortable cottage in a beautiful, remote location.

9 mai 2025
Avis spontané
Logo de Travel Chapter

Réponse de Travel Chapter

Good morning Michael,

Thank you for your review, we're pleased to hear that you were happy with your chosen holiday property.

If we can be of any assistance when booking a future holiday, please don’t hesitate to get in touch and we’d be delighted to help.

Kind regards,

Hayley

Noté 5 sur 5 étoiles

Comfortable place to stay

Comfortable place to stay, very well kitted out with everything you would need, a generous welcome pack much appreciated. We had a lovely relaxing holiday.

2 mai 2025
Avis spontané
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Réponse de Travel Chapter

Good morning Tony,

Thank you for sharing your feedback further to your recent holiday, it's great to hear that you had a lovely relaxing stay.

If we can be of any assistance when booking your next holiday, please feel free to contact us and we’ll be happy to help.

Kind regards,

Hayley

Noté 5 sur 5 étoiles

Fantastic cottage with good amenities near by …

We arrived at this charming cottage in a lovely village location.. .
Everything you need is available and the bed was the most comfortable we have had yet staying away from home .. we had a fantastic night sleep every night. ..
Although the garden is quite small it is just enough for the dogs to enjoy and the patio area is a lovely sun trap for sitting out and relaxing. .
The owner was exceptionally helpful and told us some lovely dog walks in the local area. .
Would definitely recommend this cottage and am looking forward to booking here again when we are that way next.

1 mai 2025
Avis spontané
Logo de Travel Chapter

Réponse de Travel Chapter

Good morning Paula,

Thank you for sharing your feedback, we're so pleased to hear you had a comfortable and enjoyable stay.

If we can be of any assistance when booking your next stay, please feel free to contact us and we’ll be happy to help.

Kind regards,

Hayley

Noté 5 sur 5 étoiles

We arrived the 3/5/25 to celebrate my…

We arrived the 3/5/25 to celebrate my 60th birthday and what a brilliant time we had. It was just such a beautiful clean and cosy house. The warm pool was such a hit with my grandchildren and the warm games room that we dived into to dry off after getting out of the pool in the cool wind and having a hot shower there. The games room was just brilliant with the pool table, darts and fridges etc for the bbq and drinks. We had a bbq under the pergola with the fire pit and toasted marshmallows. The bedrooms are beautifully decorated with comfortable, crisp, clean beds and very good showers. The hot tub and sauna were in perfect position for when the little people were in bed at night. Sitting in there looking at the stars - I just had the best time. The hosts were brilliant and so helpful just at the end of the phone.

3 mai 2025
Avis spontané
Logo de Travel Chapter

Réponse de Travel Chapter

Good morning Jackie,

Thank you for taking the time to share your review, following your recent holiday. We're so pleased to hear that your 60th birthday was made all the more special by such a fantastic holiday experience.

If we can assist you with booking a future holiday property, please don’t hesitate to get in touch and we’ll be happy to help.

Kind regards,

Hayley

Noté 5 sur 5 étoiles

The most lovely stay you could wish…

The most lovely stay you could wish for… Meadow View Lodge at Bassenthwaite was truly incredible! We stayed in the 2 person cottage and had breakfasts
In the guest house … the owners were amazing ( as were the breakfasts)!
Could not recommend more highly!

2 mai 2025
Avis spontané
Logo de Travel Chapter

Réponse de Travel Chapter

Good morning Susan,

Thank you for taking the time to write a review, we are so pleased to hear that you had such wonderful stay.

We appreciate your recommendation and hope to welcome you back to book with us again in the future.

Kind regards,

Hayley

Noté 5 sur 5 étoiles

A really lovely cottage in a small village

A really lovely cottage with all the facilities we could have wanted. Comfortable beds, very useful bathrooms and spacious living rooms. The garden was small but enough space with shade/sunny areas.
The cottage is very central for birding and easy to get to restaurants. Will definitely book it again

26 avril 2025
Avis spontané
Logo de Travel Chapter

Réponse de Travel Chapter

Good morning Diane,

Thank you for sharing your feedback further to your recent holiday, we're delighted to hear that you enjoyed your stay at your chosen cottage.

If we can be of any assistance when booking your next holiday, please feel free to contact us and we’ll be happy to help.

Kind regards,

Hayley

Noté 5 sur 5 étoiles

A thanks to Travel Chapter

Travel Chapter are the management company for my holiday cottage let in Northumberland. I would just like to take the time to thank them for the great service they give to me, especially Laura and Aiden, my day to day contacts. It’s not often you see reviews from owners but I think they deserve a little of my time to put pen to paper.

21 mai 2025
Avis spontané
Logo de Travel Chapter

Réponse de Travel Chapter

Good morning John,

Thank you for your kind words, we truly appreciate you taking the time to share your feedback—it means a lot to all of us here.

We’re delighted to hear that you’re happy with our service, especially the support from your day-to-day contacts. Providing a great experience for our homeowners is important to us, and your recognition is much appreciated.

Kind regards,

Hayley

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