Hazel deserves a promotion to manager. She has outstanding customer service skills! She managed my dilemma with care, empathy, and grace. Her patience with me was more than gracious. I am ever so gra... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Lisa "listened carefully" to my requests for travel dates, and "heard me" regarding wanting to attend a family reunion back east! She thoughtfully considered my budgetary limitations, and identified... Voir plus
L'entreprise a répondu
Your rep Cole is an excellent employee of United. He was funny, friendly, professional and solved my problem with no fuss or effort on my part. I will fly United as often as possible because of your... Voir plus
L'entreprise a répondu
My customer experience helped me feel ready & informed for my flight, which is becoming more difficult with age. He was kind and patient. I never felt rushed or put aside. I got exactly what I need... Voir plus
L'entreprise a répondu
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Rich was helpful
7 juillet 2025
Avis spontané
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Eden did a great service to assist me…
Eden did a great service to assist me in my travel
7 juillet 2025
Avis spontané
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Brandon was extremely helpful & took…
Brandon was extremely helpful & took care of our many problems. He was pleasant & very patient.
7 juillet 2025
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Unable to provide accurate data
The reviewer entered the wrong return date. I had do redo my reservation through United in addition to paying extra money. Would never use this service again!
5 juillet 2025
Réponse de Travelocompare
Dear Valued Customer,
We’re sorry to hear about your experience and truly regret any inconvenience caused.
To better understand what went wrong and assist you further, please email us at feedback@travelocompare.us with your booking reference number and travel dates. Our team will review the details and do our best to address the issue.
We value your feedback and hope to have the opportunity to make things right.
Flight from Nashville to Dallas get…
Flight from Nashville to Dallas get late check the Flight aa2238 history and it’s late most of the time. I call customer service and lady not willing to talk she send me to local Dallas customer service agent at D24 station the line about 100+ Peopels most of your customers Unhappy and so tired some people in a will chair.
I feel this is your normal routine. The lady at departure gate not even willing to talk.
I have very bad experience with all the costumer service.
One costumer service lady at D24 station barely call service for 1 person in 15-20 minutes.
29 juin 2025
Avis spontané
Jordy was very helpful and very polite
29 juin 2025
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Best Customer Service
Jordy was extremely quick response. Very courteous and helpful. Took care of problem quickly and with a pleasant attitude.
29 juin 2025
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Had great service Scarlet made…
Had great service Scarlet made everything much better. Very satisfied with United. Thank you so much scarlet
29 juin 2025
Avis spontané
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
The seller(Aydan)tells me that it has a…
The seller(Aydan)tells me that it has a good price of $ 668.70 which is not true because they take me out of my account three charges for .
# 1 $ 459.14
# 2 & 459.14
# 3. $ 209.56.
Total $ 1.129.84 that’s not correct.
19 juin 2025
Réponse de Travelocompare
Dear Valued Customer,
Thank you for bringing this to our attention. We’re very sorry to hear about the confusion regarding the charges and would like to investigate this matter thoroughly.
Please email us at feedback@travelocompare.us with your booking reference number and travel dates, so we can verify the transaction details and resolve the issue promptly.
We appreciate your patience and look forward to assisting you.
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Sheldon was very helpful
26 juin 2025
Avis spontané
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Richand Branson was amazing
Richand Branson was amazing. I can't believe how kind and wonderful he was. Every airlines should be as lucky as United to have this awesome person on staff. I will now consider United my number one airline because of Richard.
23 juin 2025
Avis spontané
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Warren was terrific and very helpful
23 juin 2025
Avis spontané
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
They cancelled my trip and were asking…
They cancelled my trip and were asking me for more money. They are SCAMMERS SCAMMERS SCAMMERS.All i did was ask a question and the guy cancelled my reservation probably becsuse i wouldnt pay hum more money. SCAMMERS SCAMMERS DO NOT CALL THEM
23 juin 2025
Avis spontané
Réponse de Travelocompare
Dear Valued Customer,
We’re truly sorry to hear about your experience and would like to investigate this matter further to ensure it’s addressed properly.
Kindly email us at feedback@travelocompare.us with your booking reference number and travel dates, so we can look into the situation in detail and provide a proper resolution.
We take such concerns seriously and are committed to delivering transparent and fair service to all our customers.
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Polite intelligence patient and very…
Polite intelligence patient and very knowledgeable she was also a very nice person Scarlet was her name and it fits her personality
21 juin 2025
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
This is the worst travel booking you…
This is the worst travel booking you will ever work with. Customer care agents are not well equipped for their work. Booked mena wrong flight then asked me to add close to 2000 do not trust theor reviews
17 juin 2025
Avis spontané
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