Hazel deserves a promotion to manager. She has outstanding customer service skills! She managed my dilemma with care, empathy, and grace. Her patience with me was more than gracious. I am ever so gra... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Lisa "listened carefully" to my requests for travel dates, and "heard me" regarding wanting to attend a family reunion back east! She thoughtfully considered my budgetary limitations, and identified... Voir plus
L'entreprise a répondu
Your rep Cole is an excellent employee of United. He was funny, friendly, professional and solved my problem with no fuss or effort on my part. I will fly United as often as possible because of your... Voir plus
L'entreprise a répondu
My customer experience helped me feel ready & informed for my flight, which is becoming more difficult with age. He was kind and patient. I never felt rushed or put aside. I got exactly what I need... Voir plus
L'entreprise a répondu
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Scarlet helped out tremendously with my…
Scarlet helped out tremendously with my confusion
18 juillet 2025
Avis spontané
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Danika provided great service and was very prompt and helpful
Danika provided great service and was very cordial.
17 juillet 2025
Avis spontané
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
SCAM WARNING, DO NOT USE
DO NOT PURCHASE ANYTHING FROM THIS SITE AS IT IS A COMPLETE SCAM
17 juillet 2025
Avis spontané
Réponse de Travelocompare
Dear Valued Customer,
We’re truly sorry to hear that you feel this way. Please know that we take all feedback seriously and are committed to resolving any concerns transparently and professionally.
If you’ve had a negative experience, we’d appreciate the opportunity to look into it. Kindly email us at feedback@travelocompare.us along with your booking reference number and travel dates, so we can investigate the matter and provide a proper resolution.
Cole helped me rebook when the gate…
Cole helped me rebook when the gate agents very rudely walked away and wouldn’t help me.
16 juillet 2025
Avis spontané
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Después de hacer el pago acordado…
Después de hacer el pago acordado Tratan de hacerle pensar que todavía no lo tiene reservado el vuelo y le piden que haga un pago adicional
15 juillet 2025
Avis spontané
Réponse de Travelocompare
Estimado cliente valioso,
Gracias por compartir tus inquietudes. Lamentamos su experiencia y nos tomamos estos asuntos muy en serio.
Para investigar esto más a fondo y brindarle una resolución adecuada, le rogamos que nos envíe un correo electrónico a feedback@travelocompare.us con el número de referencia de su reserva y las fechas de viaje.
Su satisfacción es importante para nosotros y estamos comprometidos a abordar cualquier problema de manera rápida y transparente.
Danika Parker was excellent in helping…
Danika Parker was excellent in helping me with my ticket order and getting me discounts
14 juillet 2025
Avis spontané
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
great service using Cutomer Service to book flights fro Alice
Alice was great there were some glithes veryifing using a credit card but it was straitened out Its nice to have real cutormer service for getting flights for our trip. If there were 10 stars I would give them to Alice
13 juillet 2025
Avis spontané
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
A VERY Wonderful Agent
I had to cancel a flight to Asheville last year because it occurred at the same time that hurricane Helene hit the area. So I was given a credit for that flight. I did fly on Delta to Asheville later in the year and also to Tampa and my credit didn’t show up. I had misunderstood and thought it would spontaneously be applied. So I called now to see what my options are because I’d understood that I had to book by July 19. I ended up being fortunate enough to be connected to Krysten and she has been an extraordinary person to work with. Very, very patient, very pleasant, very efficient and very helpful. You have a treasure of an employee with her and I want to let you know how much I appreciate her.
14 juillet 2025
Avis spontané
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Brandon McCullum was exceptional with…
Brandon McCullum was exceptional with customer service skills. Very professional and knowledgeable.
14 juillet 2025
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Jayden,
Jayden,
He was extremely helpful, and professional.
Lynn PomerantzAntwork
7/14/2025
14 juillet 2025
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Great service and was on the ball her…
Great service and was on the ball her name was Danika Parker
13 juillet 2025
Avis spontané
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Aydan was awesome!
Aydan was awesome!! Very very helpful and patient.it is rare today to get someone that takes the time with you and he gad a great sense of humor as well
Peace out!!!
13 juillet 2025
Avis spontané
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Krysten was fabulous and extremely…
Krysten was fabulous and extremely professional.. She was insightful and knew how to handle from the beginning. Flawless experience. TY Krysten
12 juillet 2025
Avis spontané
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Danaika was very helpful
Danaika was very helpful! Helped me out greatly!
11 juillet 2025
Avis spontané
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Zeke helped me to rebook my flights
Zeke helped me to rebook my flights, amazing service and so grateful.
11 juillet 2025
Avis spontané
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Very professional...veke!
11 juillet 2025
Avis spontané
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Great Customer Service
I recently called United customer service regarding a charge on my account that I didn't recognise as accurate. I am extremely grateful with how Trevor handled the issue.
From the beginning he was very patient, polite and clearly knowledgeable. He thoroughly reviewed the transaction and it was solved in less than ten minutes.
Thank you to the customer service team as each time I have called I have had great support.
Best regards,
Faye Morris
10 juillet 2025
Avis spontané
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Excellent job
Ms. Danika Parker is extremely helpful and knowledgeable. She also went above and beyond to help us get a better seating arrangements. Senior citizens like us really appreciate kindness like what Danika did for us. She deserve a "raise".
Thank you for having employees like her.
8 juillet 2025
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
Réponse de Travelocompare
Thank you very much for taking the time to share your feedback! We’re delighted to learn that you had a positive experience with us. Our agent's professionalism and dedication helped you find the solution to your query. We’re committed to delivering exceptional customer service, and it’s truly rewarding to hear that our team is meeting your expectations.
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