Treasurecat Avis 

Definitely a company to avoid - I should have read the real reviews as I’m not convinced those shown are genuine- the dresses I ordered were like rags- no shape and poor material and definitely not a uniform size. I complained to Amber - she eventually agreed to a partial refund in June, promising a 3 day refund - I’m still waiting a month later- save your money and definitely do not buy from Treasurecat

They will always have something for you. If you need something cute and comfortable to wear, their slippers is the best place to start.

Placed order, paid, got delivery email, but nothing materialised. Contacted customer service with no response. Tracking provided gave no info at all of any whereabouts of the parcel. Avoid!

As per all the reviews, placed the order via Instagram. Tracking email provided, but zero delivery. No response from customer services. Will be requesting a refund from my bank. Reporting the website and reporting to Instagram.

I bought a bag from this site and it’s the best bag I’ve ever bought and I have 7 bags in total lol, don’t go on the negative reviews as I’m one happy customer. If I could give 10 stars I would.

Scam…don’t buy from this company. If I could give no stars I would. I paid for a night light back in November 2024 which was meant to be a Christmas present for our friends daughter. I have never received the item & my contact with customer service has had the response that my purchase is still on its way….& they have now stopped replying to me. Stay well clear as you will only lose your money.

SCAM. ABSOLUTE RUBBISH . Bought some pir activated lights. When they arrived several weeks late ( from China ) the quality was absolutely rubbish. Cheap Chinese rubbish, No PIR function as stated in adverts. DO NOT BUY ANYTHING FROM THIS COMPANY

My item was never received and the customer service process to go through was utterly useless.
They have sent me an email saying it was signed for but won't provide any proof of this and just want me to investigate with Royal mail.
They takes ages to get back to you and their emails read as just automated bullshit

SCAM SCAM SCAM

TERRIBLE COMPANY

please do not spend any money with them, they take it and no product will ever appear. Zero reply when you make contact.

Scam. Item not as described and no way to reasonably return. Avoid!!

I haven't received my order for my daughter. I'm about to contact my bank to see if there's anything they can do. My advice is do not order from here

This company are a complete joke! Do NOT order from them! I ordered 2 pairs of gloves on 20th December for my partner & family. 34 days later & I've not received my purchases or heard from the company! I've sent several emails to customer services. To add insult to injury, I received a standard email asking me to review my product. The one that never arrived!! Exceptionally poor, non-existent service!!

If I could, I would give zero star. It is a scam website. I ordered 3 cute nightlights before Christmas 2024. I checked tracking many times and on Christmas day it said the parcel arrived to London airport. Then in January it was still showing the same. I sent an email to customer service but no answer. Then a few days later the tracking said it was delivered on the 29th of December. It wasn't delivered and customer service did not answer me. I contacted my bank and reported the website and the bank paid my money back.
Don't use this webshop. It is a scam.

Rubbish didn’t turn up and won’t refund.
Wish I had read reviews first
Do. It buy

Incorrect order received, contacted them the day It arrived early December…. No response… followed it up a week later, nothing. Sent multiple emails and still no response. Will never buy from here again.

Not received item and no refund stay away with a large barg pole

My husband purchased a Sherpa hood ski mask. It did arrive but it is really badly made. Very cheap looking and only just fits over a head, it would not go over a helmet as advertised. Tried it on my 9 year old as well but only just fits on his head.

I ordered goods from this company in November, they never arrived, I have asked for a refund, I have heard nothing back, I wish I had read the reviews first, DON'T BUY FROM THIS COMPANY.

Parcel never arrived and I never received any replies to emails asking where my parcel is. Money was taken from my account but no refund received as requested.

Do not buy from this company.
Goods never arrived for Xmas , terrible customer service , said delivered but have still not provided proof. Still no refund. We need to make sure everyone stops buying from them !