Treasurecat Avis 

I ordered a novelty nightlight for my granddaughter for Christmas (which admittedly I knew would be unlikely to arrive in time).
On 22nd December I checked the tracking on the item and apparently it was in my local mail office and would be delivered the following day. On 23rd the tracking info was that it had been delivered successfully.
Despite several emails and via 2 separate mediums I have had no response at all. I do however keep getting emails from Treasurecat telling me that I still have items in my shopping basket, or here is an extra 10% off your next purchase.
Please dont waste your money on anything from these rip-off merchants.

avoid. SCAM

SCAM!! Scam scam scam

Ordered an item end of November for a Christmas gift. Tracking details changed a couple of times (from delivered to delivery office and then changed back again etc) and finally said it had been delivered to addressee on 14.12.24.

This item has never been delivered to me and have contacted the company 3 times using their email service with no response whatsoever.
DO NOT USE THIS COMPANY

Dreadful service. Ordered 14th Dec. It's now 7th Jan. Still not received the order. I've emailed twice and completed twice their contact form on their website. Still no response. DO NOT ORDER FROM THEM.

Total scam took my money no goods delivered ignore my emails this is theft do not touch this lot with a barge pole how they allowed to advertise still is beyond me

Placed order on 1st December, 2024. It's now 5th January, 2025 and items still not received. Tracking number was saying that item had been received at a mail centre on 20th Dec, and it said that up until 31st Dec when all of a sudden the tracking said it had been delivered to me on 22nd Dec. Tracking information is utter lies, as nothing has been received, and no response to my email sent on 31st Dec asking for proof of delivery, and requesting a refund. DO NOT ORDER FROM THIS SCAM COMPANY.

I bought the karaoke machine that everyone is raving about, only to find that when I went to use it, the mics do not connect properly and the music that I connect to it has an annoying whistling sound and goes in and out of range!!
I’ve emailed about advice on how I return the item, and have received nothing! Yet I am receiving emails to ‘review’ the item!
If I do not hear back within the next few days, I will be requesting a charge back from my bank!

Ordered various items for Christmas at the beginning of December… they arrived at the end of December.

Particularly disappointed with the Sherpa snow hood, as it was way smaller than the image… see that someone else has left a similar review which says you only get a refund if you return to China!!! Won’t be ordering anything else of this company and will be very wary of social media advertising for the unknown companies.
The customer service was disappointing in regard with when the parcel would arrive.

Ordered gloves ages before Xmas. Didn't arrive despite the tracker saying that they had been delivered after Xmas. Emailed them but no response.

Wish I read the reviews before buying. Parcel tracking updated to say delivered the week before. I didn't receive anything and no response from the email I sent. DO NOT BUY FROM TREASURECAT!!!!!!

Ordered a fleece / hood. Arrived as expected, but was way too small (not like the photos which were over a ski helmet and one size for all) and was poor quality with misaligned toggle holes. Customer services did respond offering money back if returned to China or 50% refund (which I took as was so expensive to return to China). Would not recommend or use this company again.

This is a scam, do not buy from them, took my money then said they tried to deliver my item which they did not 😡

Want to return the goods....email to the email address on their website cannot be delivered! They advise to email to get directions on how to return goods! Well and truly scammed! Stay clear!

I received the item but it doesn’t work at all, there is no way of charging it up it’s just a load of rubbish I spent £24 and it doesn’t work!!! Don’t buy anything from the website it’s not worth it, it was advertised on Facebook. I have to remember that most things advertised on this are just scammers producing complete tat as the product doesn’t do anything as advertised. I will never use this again, it was actually a Christmas present for a 9 year old so he was disappointed it didn’t work!! Disgusting company!!

Cheap Chinese rubbish. Took 3 weeks to be delivered even though website stated 7-10 days. When it finally arrived, half of the lights didn’t work, there were no instructions and support weren’t interested in helping. I ended up throwing them away in frustration. No wondered they’ve resulted to using fake reviews here.

Ordered at the start of December for a Christmas present for my dad and STILL NOT ARRIVED!

LOOKS LIKE A SCAM SITE, THERE ARE PEOPLE SAYING THEY EVENTUALLY GOT STUFF AND THAT THE QUALITY WAS RUBBISH.

HAVE SENT EMAILS GOT IGNORED DO NOT WASTE YOUR MONEY! I WILL BE REPORTING TO BAD BUSINESS BUREAU AND TO THE BANK

Awful. Avoid like the plague. Cheap rubbish from china, reality is nothing like the pictures. Try to get a refund and you get radio silence. Trust Pilot needs to include a zero star option because that’s what everyone would select for this website. I suspect it’s run by some chancer in his bedroom at his mums house.

Ordered a small karaoke machine for my twinsfor Christmas on 7th December it stated it would arrive before then. Parcel has been "In transit" in London since the 18th no updates and not easy to talk to anyone from the company. Very disappointed. If I could give zero stars I would. Its now Christmas eve so I highly doubt this will arrive before tomorrow.