Treasurecat Avis 

Ordered my items on 8th December as a Christmas present. They’ve taken my money and don’t respond to any emails requesting when I can expect to receive my goods. It is now the 23rd December and I’ve lost all hope. Thieves.

If I could give 0 stars I would. Purchased a karaoke machine for my 10 year old for Christmas in November and it hasn’t arrived, no response from the company. Do not waste your money on this scam website.

UPDATE: 21.12.24 Order just arrived this morning. Why,oh why do they not email delivery info!!! So NOT a scam but came from China, I think ?? - hence 30 days for delivery, and not UK as the website implies. Item looks good and just as advert but too late for this year as an advent calendar. Will keep for next year.

I ordered a Lego advent set on 20/11/24 at £36.48. Still not arrived - 20/12/24.
No correspondence from them so assume this is a huge scam!!! Someone has made a lot of money for their Christmas but I feel totally let down!!

Do not use this website to buy anything
I ordered a personalised wallet for a present for my sons 40th birthday ordered on the 26th november 2024 - guess what still not received my goods paid £27.96 no answer to.my emails asked them to call me still no answer I have asked for a refund still no answer
from them shocking !! - IT SEEMS TO BE A SCAM SITE

I have Been waiting over 27 days for my order. I have spend over £70 quid and still not received. Emailed over and over and still not had a response. Joke. When I get a response back and my order I will change my review. But untill I get my order I will not do so.

I would have given them zero if I could. I ordered from this cowboy company a book about the life of Dad and Mom. The spelling mistakes are actually laughable. But at £26 for two books, I expected ALOT more. I have contacted the company for a refund- of course no reply! Do NOT buy from this company.

Ordered my parents and in-laws a memory book each as all over 80. No email with tracking, infact I only have email from PayPal. I've started a dispute with PayPal and asked fir my money back. I really wanted these books though. Very disappointed

Ordered some “tell us your story” books. They are full of spelling mistakes and duplicate questions!! I’ve attempted to contact them via email, through fb messenger and on the website and nothing! No response! I can not gift these as I intended too because they are awful! Im still expecting to be contacted and fully refunded!!

Ordered a Christmas Tree of bricks a month ago on November 10th and still waiting for it to arrive. No mention of it coming from China or I wouldn’t have ordered it. Impossible to get any sense from emails sent. They just don’t answer.
Looks like I’ve lost nearly £40. You’d be mad to buy anything from this company.

Awful company! Ordered an advent calendar in September. Never arrived. Tried emailing customer services, no response. Avoid if you don't want to waste your hard earned cash.

23/12/2024 - I did receive the item and it is good quality. I did have to wait for it to be delivered from China so I ordered and paid for the item on 04/11 and received item 11/12. I didn't realise the item would be coming from China. It was an advent calendar so a child would be disappointed not to receive it by beginning of December.

My review is the same as all the others. I ordered an advent calendar on 4th Nov. The money was taken immediately and I am still waiting. On chasing, I received an email with a tracking number saying it was on its way from China and I am still waiting. I suspect I've lost my money. Do not order from them

If I could give it no stars I would!
I ordered a Lego advent calendar/ Christmas tree at the start of November, it still hasn’t arrived.
I have emailed several times and had no response. I have a very disappointed grandson!

Ordered an advent calendar which has still not arrived! Tracking says its been dispatched.
I emailed several times, got one response, saying you can track your parcel using the link, but didn't give a tracking number?! Then once I emailed again, I suddenly received an email saying it had been 'dispatched'. After sending a further email to cancel the order I have yet to receive a reply or a refund. The only option will be to not accept delivery if it ever arrives!

Keeping on radar that Treasurecat are to be avoided at all cost. Please do not give your hard earned income to them!
Customer services are non existence.
I requested on the day of purchase a refund and have not had one single response from their so called customer service team. There is no service and absolutely zero expectation of hearing anything now, given my purchase was made on the 25th November.
This site needs to be removed from social media platforms, please!

TOTAL SCAM - DO NOT ORDER FROM THEM - I placed an order over a month ago. I didn’t received any email regarding my order, I don’t know where my order is yet they took money out of my account. I don’t understand how this fake website is still up on google!!!

If there was a zero rating I would give it! Ordered advent calendars which have still not arrived! Tracking says its still in China.
If Id known it was shipping from there I wouldnt have bought them!
I emailed several times but got no response. After sending a further email to cancel the order I got a reply saying it was too late as the order has been shipped! The only option will be to not accept delivery if it ever arrives then hopefully get a refund!

It's a total scam! Goods didn't arrive despite taking the money out of my account 2 months ago!! I have emailed them twice, and have been ignored. I will report this scam company, advertising via Instagram too.

I have been scammed i have bought a Mini karaoke machine I ordered on November 18th. As of today, I have yet to receive the item, and unfortunately,there email contact does not exist !!!!!!

Goods never arrived, doubt they were ever despatched. Their so called courier says Items had tried to be delivered totally untrue. Please don't use this company it is a scam site. Had I known they were based in China I would never have ordered from them in the first place. I have contacted customer services for a refund I doubt I will hear anything after reading many damming reviews about this company.

I have to admit, I thought I had been scammed. Bought a lego-type advent tree set. Ordered end of October. Just arrived today - so missed morning opening. No big issue. Did however buy alternative Harry Potter advent set. I emailed treasure cat at the start of November and got a standard response. Tracking did not work effectively. Surprised when parcel arrived to be fair. It was what I expected, although image on advert showed model kit had LED pack. I don't believe it comes with that. Pleased we have it. I paid £39 for the package.