Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

JUST WISHED I HAD READ REVIEWS before spending £15.78 . Been waiting 3 weeks and only got a cheap circular mat, there is No BALL! Just sent email to company and given at least four customers have bee... Voir plus

Noté 1 sur 5 étoiles

Ordered an advent calendar which has still not arrived! Tracking says its been dispatched. I emailed several times, got one response, saying you can track your parcel using the link, but didn't give... Voir plus

Noté 3 sur 5 étoiles

Treasurecat should make it clear items are coming from China and to allow at least three weeks for arrival. I sent several emails which were ignored and was contemplating reporting them. However I... Voir plus

Noté 1 sur 5 étoiles

I ordered some car polish through this company, foolishily i didnt read the reviews. The order was place over a month ago and itvstill has not arrived. Communication is absolutely shocking. This... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,3

Mauvais

TrustScore 1.5 sur 5

531 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,3

Tous les avis

(531)

1 avis reçu au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Received the wrong product and was…

Received the wrong product and was advised that I had to pay to return it (to China!) before I could have a refund.
Don't buy from this website, you will be wasting your money.

18 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Just Don't

Like many previous customers, I failed to check out treasure cat reviews before buying, only to discover too late that returns have to go back to China in spite of the return on my parcel being in the UK. Absolutely no where on their website do they make this clear. Won't ever make that mistake again. There is a box here for me to tick to let Treasure Cat know about my review. Given all the other negative customer care reviews for this site, I won't be holding my breath.

17 mai 2024
Avis spontané
Noté 2 sur 5 étoiles

Horrible cheap polyester material.

Well, at least my order has arrived so that's why i've given it 2 stars. I have a dress like this already so I was keen to have another one for my holiday as they are lovely when its really hot. Unfortunately the dress is nothing like my other one, in the fact that it is a horrible cheap polyester material. I have emailed to return it but have had no response, so I probably wont bother
It'll be heading for the car boot sale!

20 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

3 dresses ordered that look lovely on…

3 dresses ordered that look lovely on website.. in reality they look like tents!! May pass for a nightdress!! Awful in fact!! No returns advice in package. Emails ignored!! STEER CLEAR!! Do not waste your money!!

25 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

DO NOT USE NO CUSTOMER SERVICE

I ordered 3 summer dresses from them. When they arrived they were all like tents! so oversized. I went on their website and used the contact form to ask how I return and requested refund. Since then I have sent two emails with no response I spent over £50. I wish I had read the reviews first. I am going to Trading Standards

5 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Avoid at all costs

Avoid at all costs, another company that claims they are based in uk, parcel arrives with uk return address but they are based in China and to return costs £18 - joke! AVOID THESE SCAMMERS!

15 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Scam company

One star as you can't give none
Order didn't arrive
No correspondence from treasure cat and no replies
Scam
Scam
Scam
Don't use this company

3 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

I placed an order in February

I placed an order in February. Received nothing but a fake tracking notice saying the parcel is ready for collection … but where?? Messaged on social media but no reply received

29 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Disgraceful customer service

Took ages for the item to arrive, poor quality so requested a refund. They are ignoring all emails. They bombard you with Emails to get you to buy more products from them, then when there is a problem they never respond. Avoid this company at all cost.

1 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Don’t waste your time and money on this…

Don’t waste your time and money on this website. Seen an af about one of the plushies. Decided to order and it’s been 10days still haven’t received anything. They provided with FAKE tracking number. I sent them email, but haven’t received any response yet. Same plushie on amazon 5£ cheaper than what they charge… WASTE OF MONEY AND TIME! SCAMMERS!!!!

19 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Wrong size sent

They sent the wrong size dress but say i have to pay for return and another delivery charge to get the correct item.
Ignoring my emails and meassages.

22 février 2024
Avis spontané
Noté 2 sur 5 étoiles

I’ve been waiting 2 weeks for my order

I’ve been waiting 2 weeks for my order, I emailed them to ask when my order will come as I need them for a holiday in 2 weeks, but no reply there’s no tracking on the site, and I didn’t realise they were coming from china, I would not normally order if they re coming from there as it takes too long for delivery, I will update when my items arrive hopefully they will arrive in time for my holiday

24 février 2024
Avis spontané

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