Ordered a jacket from Trendy back in August, but I had not received it. I reached out to the company by email because there was no contact number for me to reach them. Finally, the jacket I ordered a... Voir plus
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Lisez les avis des autres
From the very beginning we were excited about our vest order and they helped us all along the way to delivery. Very good at communication and very nice vest; described online and exactly what it is! R... Voir plus
L'entreprise a répondu
I ordered a long, grey wool coat for winter, as my office is on walking distance i needed a premium wool coat in affordable price so found this one and it has exceeded my expectations! The material fe... Voir plus
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I’ve always been a bit hesitant about wearing leather skirts but I’m so glad I gave this one from Trendy Jacket a tryThe leather is incredibly soft, almost like butter, and it has this gorgeous, subtl... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Join our thriving community of over 25,000+ satisfied customers who have experienced the unparalleled quality of Trendy Jacket. Step into the world of timeless fashion as you explore our latest leather outerwear collection. Dive into a world of style with our exquisite men's jackets , suits and coats and uncover the perfect addition to your wardrobe among our curated assortment of women's jackets
Coordonnées de contact
685 Market Street, CA 94105, San Francisco, California, Etats-Unis
- +1 (304) 506-8046
- info@trendyjacket.com
- trendyjacket.com
3,8
Bien
116 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 72 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Horrible knock should close down
6 décembre 2023
Réponse de Trendyjacket
Hey Bobby
We sincerely apologize for the disappointment you've experienced, and we take your feedback seriously. Our aim is to provide a positive experience, and we regret falling short of your expectations.
To address your concerns and understand your specific issues, please contact our customer support team at info@trendyjacket.com. We value your input and are committed to making improvements.
Thank you for bringing this to our attention. We appreciate your patience and the opportunity to rectify the situation.
Looking forward to hearing from you soon.
Team Trendy Jacket
Fast service and great quality.
28 novembre 2023
Réponse de Trendyjacket
Hey Veronica
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you appreciated our fast service and found our product to be of great quality.
Your satisfaction is our priority, and we are grateful for your support. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out.
We look forward to serving you again in the future!
Best regards,
Team Trendy Jacket
This was not the jacket I ordered
This was not the jacket I ordered. Very poorly made and not as showed. I want a return label. My bank has flagged this purchase.
5 décembre 2023
Réponse de Trendyjacket
Hey Lyndra
We apologize for the inconvenience and dissatisfaction you've experienced with your purchase. Your feedback is important to us, and we want to make things right.
To initiate the return process and address your concerns, please contact our customer support team at info@trendyjacket.com. We understand the urgency of your situation and will work to resolve it promptly.
We appreciate your understanding and patience. Thank you for bringing this to our attention.
Looking forward to your prompt response.
Team Trendy Jacket
Not as advertised it had carhardt…
Not as advertised it had carhardt jacket. Not this wind breaker for $102.00 need to return so need a return slip
5 décembre 2023
Réponse de Trendyjacket
Hey Angela Wall
We sincerely apologize for the confusion and disappointment with your recent purchase. Your satisfaction is our priority, and we want to address this issue promptly.
To facilitate the return process and provide a return label, please contact our customer support team at info@trendyjacket.com. We understand the importance of resolving this matter, and we're committed to making it right for you.
Thank you for bringing this to our attention. We appreciate your understanding and look forward to assisting you in resolving this issue.
Looking forward to your prompt response.
Team Trendy Jacket
The jacket showed up a week later than…
The jacket showed up a week later than I expected. The jacket was not what I ordered. What showed up was fine, but not what I expected.
5 décembre 2023
Was too small and didn’t look like the…
Was too small and didn’t look like the original picture. Also took awhile to arrive
5 décembre 2023
I was skeptical after finding mixed…
I was skeptical after finding mixed reviews, but I am very satisfied with the purchase. Nice looking coat and it wasn't small or anything as some reviews claim
5 décembre 2023
Réponse de Trendyjacket
Hey Felipe Person
Thank you for sharing your experience with us! We're thrilled to hear that you are satisfied with your purchase and that the coat met your expectations.
We understand the concerns raised by mixed reviews, and we appreciate your trust in us. Your satisfaction is our top priority, and we're glad we could provide you with a positive experience.
If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future.
Best regards,
Team Trendy Jacket
ORDER #3234 - quality and size not as expected
ORDER #3234
I received the item but it is not as expected in terms of quality and size. I have emailed customer service several times and have not received a reply. I have also tried the phone number they have listed and it does not appear to work. I would like to return for a refund but I can't get a reply with the details of how best to go about this. I need someone to respond.
20 novembre 2023
Avis spontané
Réponse de Trendyjacket
Hey Megan
We sincerely apologize for the inconvenience you've faced with your order #3234. Your satisfaction is important to us, and we understand the urgency of your situation.
To address your concerns and initiate the return process, please contact our customer support team at info@trendyjacket.com. We're actively working to improve our communication processes and appreciate your patience.
Thank you for bringing this to our attention. We are committed to resolving this matter promptly and ensuring a positive resolution.
Looking forward to your prompt response.
Team Trendy Jacket
Great price and quality
Update: Jacket received. Will give further review after a day or two of wear. Looks great!
Jacket is really nice! A couple of down sides to ordering:
1) ordered a midnight green (Eagles) jacket. Got a black Eagles jacket. I did read on one review that someone got a blue one so I guess I’m lucky? It is very nice even if not green.
2) when I did not receive shipping notice and thought it wasn’t received, I tried reaching out but could not get through to the company. Zero customer service. But, again, I got the jacket.
Quality:
It is very nice! Good design. Solid build. Looks great; not cheaply made. Reversible with all black color and striped white cuffs and collar with logo on front left breast. Reverse is white vinyl sleeves with large logo on back and on left breast. Really nice. Will never use the all-black reverse because that logo on the back is HUGE and awesome and the white sleeves make the jacket!
Price:
I bought a very similar one off of the licensed store which was $70 more. Quality is nearly the same. Art is a bit different with the expensive one just having the Eagles name on the back. I much prefer the big eagle head logo. Only other difference is the sleeves are thicker vinyl on the expensive one and the green one I ordered is actually green! I’ll keep them both because I’m like that 😄
Overall:
Great jacket, especially for price and quality. It will be a gamble with color and if you get a red Eagles jacket I’m not sure you’ll be able to do anything about it.
22 novembre 2023
Réponse de Trendyjacket
Hey Shawnee Cuthbert
Thank you for taking the time to share your detailed feedback with us! We're pleased to hear that you find the jacket to be of great quality and value.
We sincerely apologize for any inconvenience regarding the color mix-up. Your input is valuable, and we're working to improve our order fulfillment process to ensure accuracy.
We appreciate your understanding and are thrilled that you enjoy the design, build, and reversible features of the jacket. Your positive experience is important to us, and we look forward to serving you again in the future.
If you have any further comments or inquiries, feel free to reach out. Thank you for choosing Trendy Jacket!
Best regards,
Team Trendy Jacket
I am very pleased with the product and…
I am very pleased with the product and yes looking forward to do more business with you ❤️❤️❤️❤️❤️❤️❤️
27 novembre 2023
Réponse de Trendyjacket
Hey Shawn Rocheleau
Thank you so much for your kind words and positive feedback! We're delighted to hear that you are pleased with our product.
Your satisfaction is our utmost priority, and we look forward to serving you again in the future. If you have any specific requests or if there's anything else we can assist you with, please feel free to reach out.
We truly appreciate your business and the opportunity to make your experience enjoyable.
Best regards,
Team Trendy Jacket
Item was not as described in the picture
28 novembre 2023
The workmanship is great.
The workmanship is great.
My concern is that the vest I saw in the ad is not the vest I ordered. It had extra embellishments on it which I was not expecting.
27 novembre 2023
ORDER #3005 i’ve had the issue of…
ORDER #3005 i’ve had the issue of getting in contact with customer service to return my Seahawks jacket. Size was too small but I decided on getting a full refund on my order. After their initial email they have not replied to my emails which I’ve sent 4 since then. If I’m spending over 100 dollars I expect proper customer service. This experience makes others like me on here not trust Trendy for future purchases. Do better.
17 novembre 2023
Avis spontané
ordered the Eagles Jacket ladies large
On Oct 24th (ORDER #2949) I ordered the Eagles Jacket ladies large. even though the size chart shows a size 14 for a ladies large it was 2 or 3 sizes too small. so far I have sent 4 emails with no response on how to return the item. the listed phone number has been disconnected. it looks like the products ship directly from Pakistan there is no USA store.
11 novembre 2023
Avis spontané
Réponse de Trendyjacket
Hey Bob West
Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you've experienced.
We're sorry to hear that the Eagles Jacket in ladies large didn't meet your expectations regarding sizing. We understand the frustration and want to make things right for you.
It appears there might be an issue with our communication channels, and we sincerely apologize for the lack of response to your emails. Please allow us to investigate and resolve this promptly.
To assist you further with the return process, could you please provide your order number and any relevant details?
We are committed to resolving this matter to your satisfaction, and your feedback is invaluable in helping us improve our services.
Thank you for your patience and understanding.
Best regards,
Team Trendy Jacket
The product was on the one but you have…
The product was on the one but you have to order a size up so that it will fit perfect
31 octobre 2023
Great customer service
I ordered a jacket based on their size chart. When I received the jacket and tried it on it was too small. I emailed their customer service department to exchange the jacket for a different size. They answered me promptly with a couple of options. They wanted to ensure that my experience with them was pleasant.
I’m quite happy with my experience and look forward to receiving my new jacket.
27 octobre 2023
Réponse de Trendyjacket
Hey Tonya Keenar
Hope you are doing good
Thank you for sharing your positive experience! We're glad our customer service could assist you promptly. We apologize for the size issue and appreciate your understanding.
We're working on the exchange, and your new jacket will be on its way soon. If you have any questions, feel free to reach out.
Thank you for choosing Trendy Jacket
Best,
Team Trendy Jacket
Horrible !!
Horrible !!! Jacket isn’t what you show on the website. I want my money back but no response. Writing don’t even say Madonna it says Mvdonna
25 octobre 2023
Réponse de Trendyjacket
Hey Octaviano Morales
Hope you are doing well
We sincerely apologize for the inconvenience you've experienced with your recent purchase. Your feedback is crucial to us, and we take your concerns seriously.
We are currently investigating the discrepancy between the product received and our online representation. Rest assured, our team is committed to resolving this matter promptly. We understand your request for a refund and will ensure it is processed in a timely manner.
Thank you for bringing this to our attention, and we appreciate your patience as we work towards a solution.
Best regards,
Team Trendy Jacket
Size was wayyyy off and after not one…
Size was wayyyy off and after not one not two, but 3 different emails to the company, nobody would return a call or message.
23 octobre 2023
Réponse de Trendyjacket
Hey J, Collins
We sincerely apologize for the inconvenience you've experienced regarding the sizing issue with your order. We understand the frustration, and we are truly sorry that our response has fallen short of your expectations.
Our team is investigating the communication lapses you've encountered, and we assure you that we are committed to resolving this matter promptly. Your feedback is invaluable, and we appreciate your patience as we work to address and rectify the situation.
Please expect a direct response from us shortly, and thank you for your understanding.
Best regards,
Trendy Jacket
Customer Service Responsive to Email
I recently purchased a jacket and got concerned because some time had passed and it did not arrive. I emailed the company and they quickly responded and provided me with the tracking number. The jacket arrived shortly thereafter.
23 octobre 2023
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