Two things have influenced my rating;- 1) The item I purchased took 5 days to arrive!! I feel Tu are falling behind their competitors here, where their delivery time is significantly less. 2) My sec... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The online service was easy The staff and overall experience in store was not good We waited nearly 15 minutes to recive our order but no staff seemed to be helping. One member of staff walked pa... Voir plus
L'entreprise a répondu
saw some relaxed fit t shirts online and ordered seven in all, by click and collect. they were ready for collection before stated date and all were good quality and well made, liked them so much i ord... Voir plus
L'entreprise a répondu
Not having a TU store nearby, it is so nice that I can order and get free collection from my local Argos store, and easy returns if I need to. When instore, I do miss being able to try on certain i... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Tu clothing by Sainsbury's
Écrit par l'entreprise
Tu has been inspiring fashion confidence since its launch in 2004, offering design-led, excellent quality and great value fashion across womenswear, menswear and childrenswear.
The sixth largest clothing retailer in the UK by volume, Tu helps customers fulfil their clothing missions everyday by offering everything from a broad range of lingerie, lounge and nightwear, the latest denim fits alongside key fashion pieces, everyday essentials and school wear. Tu also offers a range of specialist sizes with its own brand Petites and Maternity offers, as well as working with selected partners to keeps the whole family’s wardrobe updated with fashion that makes you feel good.
Tu is aware of its impact on the world around it and has stretching sustainability targets to achieve, from key raw materials usage to greater transparency in its supply chain – all measured using the Higg Index.
Tu clothing is available to buy online at Tu and Argos as well as in over 400 selected Sainsbury’s stores.
Coordonnées de contact
33 Holborn, EC1N 2HT, London, Royaume-Uni
- 020 7695 6000
- tuclothing.sainsburys.co.uk
4,1
Bien
20 k avis
Demande des avis aux clients
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Fast delivery to click and collect.
Fast delivery to click and collect.
Good fit, and excellent quality.
23 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Julie,
Thank you for your fantastic 5-star review! I am so pleased to hear that your click and collect delivery was fast, and that you are happy with the fit and excellent quality of your item.
Best wishes,
Impita.
Big difference in 2 pairs of same style
Ordered two pairs of the same straight leg jeans - one in denim blue, the other black. Blue ones were fine but the black ones were far too big and had to be sent back. Very disappointing.
21 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Lynn,
I am sorry to hear that the sizing of the black jeans was not as expected. I appreciate you bringing this inconsistency to our attention. We are always working to improve our product sizing and quality control.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Impita.
Réponse de Tu clothing by Sainsbury's
Hello there,
Thank you for your wonderful 5-star review! I am so pleased to hear that you found our items to be consistently available and well-fitting. We truly appreciate your positive feedback.
Best wishes,
Impita.
Easy website to navigate great quality…
Easy website to navigate great quality trousers first rate delivery, the whole experience brilliant
23 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Irene,
I am so pleased to hear that you found our website easy to navigate and that you are happy with the great quality of your trousers. It's wonderful to know you experienced first-rate delivery and a brilliant overall experience!
Best wishes,
Impita.
Easy to order on line
23 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Colette,
I am happy to hear that our online ordering process was easy for you. We appreciate your positive feedback!
Best wishes,
Impita.
Easy to use click and collect service
Easy to use click and collect service, items arrived when stated and were of an excellent quality
23 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Faye,
I am so pleased to hear that you found our click and collect service easy to use and that your items arrived as stated and were of excellent quality. Thank you for your wonderful 5-star review!
Best wishes,
Impita.
Réponse de Tu clothing by Sainsbury's
Hello Riya,
I am so pleased to hear that you're happy with both the quality of our clothes and the service you received! Thank you for your wonderful feedback.
Best wishes,
Impita.
Easy to pick my item up at my local…
Easy to pick my item up at my local sainsburys good communication from TU and so easy to take my item back really good service but I do not often take items back because they are always good quality
23 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Maureen,
It's wonderful to hear that you find our click and collect service at Sainsbury's so convenient, and that our communication meets your expectations. I am also delighted that you consistently receive good quality items, making returns a rare occurrence. Thank you for your fantastic feedback!
Best wishes,
Impita.
Réponse de Tu clothing by Sainsbury's
Hello there,
I am so glad to hear that your delivery arrived quickly and even ahead of schedule. Thank you for sharing your positive feedback with us!
Best wishes,
Impita.
You are doing ok
You are doing ok. Service is good. Your autumn and winter collection, is very good. The quality of the product is big very good.
23 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello there,
I am so pleased to hear that you are happy with our service and particularly enjoyed our autumn and winter collection. It's wonderful to know you appreciate the quality of our products. Thank you for your fantastic 5-star review!
Best wishes,
Impita.
Perfect collection time given
Perfect collection time given , goods were excellent, very happy with the service, quality and choice, well done Sainsbury's 👏
23 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Lynne,
I am so pleased to hear that your collection time was perfect and that you were very happy with the service, quality, and choice of our goods. Thank you for your wonderful feedback!
Best wishes,
Impita.
Delighted
I have made 4 purchases over the summer and face been delighted with the products and service. I live quite a long way from a large Sainsbury’s so have done click & collect from Argos for 3 purchases.
23 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Clare,
I am delighted to hear you've been so pleased with your recent purchases and our service! It's wonderful to know our click & collect option has been convenient for you. Thank you for sharing your positive experience.
Best wishes,
Impita.
Clothing range and quality are amazing…
Clothing range and quality are amazing value for money, especially in the sale offers.
23 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello John,
I am so pleased to hear you find our clothing range and quality to be amazing value for money, especially with our sale offers. Thank you for your wonderful 5-star review.
Best wishes,
Impita.
Bought items in the sale excellent…
Bought items in the sale excellent value very quick delivery can't fault it
23 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Antony,
I am delighted to hear that you found excellent value in your sale items and that your delivery was very quick. It's wonderful to know you can't fault your experience!
Best wishes,
Impita.
Good buying experience
Easy to order. Was delivered 48 hours later. Item as expected.
17 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Jil,
I am so glad to hear your order was easy and arrived quickly, exactly as you expected! Thank you for sharing your positive experience.
Best wishes,
Impita.
Réponse de Tu clothing by Sainsbury's
Hello Kailey,
I am really sorry to hear that you received the wrong item. This is not the experience we strive for.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Impita.
Réponse de Tu clothing by Sainsbury's
Hello Assima,
Thank you so much! I am thrilled to hear that you are happy with the quality of your purchase. Providing high-quality products is our top priority, and we truly appreciate your feedback!
Best wishes,
Impita.
TU mens jeans
I bought two pairs of what TU call mens slim jeans . They are not slim and are very baggy. Poor quality fabric. I will keep them for when I am gardening.
18 septembre 2026
Avis spontané
Réponse de Tu clothing by Sainsbury's
Hello Philip,
I appreciate you sharing your feedback regarding the fit and fabric quality of the jeans. I am sorry they weren't what you expected. We will certainly pass your comments along to our product team for review.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Impita.
Always easy to order good communication
Always easy to order, and very good communication when order arrived ,as to pick upon visits to Sainsburys
22 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello there,
I am so pleased to hear that you found the ordering process easy and that our communication regarding your order's arrival at Sainsbury's was very good. Thank you for your wonderful 5-star review!
Best wishes,
Impita.
The products are just such a good…
The products are just such a good quality and love looking out for new buys.
22 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Megan,
I am so pleased to hear that you love the quality of our products and enjoy looking out for new items. Thank you for your amazing 5-star review.
Best wishes,
Impita.
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