Tu clothing by Sainsbury's Avis 

Réponse de Tu clothing by Sainsbury's

ll y a 3 jours

Hello Rural,

I appreciate you taking the time to share your feedback. I am glad to hear that the delivery was efficient and that you found the material of the joggers to be cozy. I understand that the fit wasn't quite right for you, and I value your comments regarding the leg width. We're also pleased that the inclusion of a returns label made the process easier for you.

Best wishes,
Impita.

Réponse de Tu clothing by Sainsbury's

ll y a 3 jours

Hello there,

I appreciate you sharing your feedback regarding our delivery times. I understand your issue with the 3–5-day delivery window, especially when other options offer quicker service. We are actively reviewing our logistics to improve efficiency. We recognize the challenges you face with transportation and are working to enhance our online service for all customers.

Thanks,
Impita.

Réponse de Tu clothing by Sainsbury's

ll y a 3 jours

Hello Tanya,

I am truly sorry to hear about the issue you've had with your order and the difficulties you've faced regarding a refund. I understand your concern and then struggle to get your money back. Please message us on social media with your review so we can look into this for you.

Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers

Thanks,
Impita.

Réponse de Tu clothing by Sainsbury's

ll y a 3 jours

Hello Molly,

I appreciate you sharing your feedback regarding your recent click and collect experience. I am concerned to hear about the delay and the lack of assistance you received in-store, especially after a positive online experience. We are reviewing our in-store procedures and staff training to ensure all customers receive prompt and attentive service.

Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers

Thanks,
Impita.

Réponse de Tu clothing by Sainsbury's

ll y a 3 jours

Hello Jessica,

I am so glad to hear that your ordering and pickup experience was simple and straightforward. We appreciate your positive feedback!

Best wishes,
Impita.

Réponse de Tu clothing by Sainsbury's

ll y a 3 jours

Hello there,

I am so happy to hear that you found the ordering process quick and easy, and that you appreciated our wide selection and available sizes. Thank you for your wonderful 5-star review!

Best wishes,
Impita.

Réponse de Tu clothing by Sainsbury's

ll y a 3 jours

Hello Joanna,

Thank you for your fantastic 5-star review! I am so pleased to hear that your delivery arrived on time and that you experienced professionalism. Your positive feedback is greatly appreciated.

Best wishes,
Impita.

Réponse de Tu clothing by Sainsbury's

ll y a 3 jours

Hello Sammy,

I am truly sorry to hear about the incorrect item you received. I understand your issue with this experience, especially as a loyal customer. We are actively looking into our packaging and fulfilment processes to prevent such errors from happening again. We appreciate you bringing this to our attention.

Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers

Thanks,
Impita.

Réponse de Tu clothing by Sainsbury's

ll y a 3 jours

Hello Ann,

I am so pleased to hear that you found the entire process, from browsing to ordering and collecting, to be easy and that our service was faultless. Thank you for your wonderful 5-star review!

Best wishes,
Impita.

Réponse de Tu clothing by Sainsbury's

ll y a 4 jours

Hi there,

I am so happy to hear you appreciate the quality of our clothing. Thank you for your wonderful feedback!

Thank you for your Amazing 5-star review.

Thanks,
Souvik

Réponse de Tu clothing by Sainsbury's

ll y a 4 jours

Hi there,

Thank you for your wonderful 5-star review! I am so pleased to hear that you are happy with your item and that the delivery was quick and problem-free.

Thanks,
Souvik

Réponse de Tu clothing by Sainsbury's

ll y a 3 jours

Hello Linda,

Thank you so much for the fantastic feedback! I am thrilled to hear you enjoyed our service. We look forward to serving you again soon.

Best wishes,
Impita.

Réponse de Tu clothing by Sainsbury's

ll y a 4 jours

Hi Elaine,

I am happy to hear you enjoy shopping with us and find great items! We appreciate your feedback regarding staffing levels on the shop floor. We are always working to improve our customer experience.

Thank you for your Amazing 5-star review.

Thanks,
Souvik

Réponse de Tu clothing by Sainsbury's

ll y a 4 jours

Hi Kathleen,

I am so pleased to hear that you received good service and that your delivery arrived exactly when expected. It's wonderful that your grandson loved the clothing you bought! Thank you for your recommendation.

Thanks,
Souvik

Réponse de Tu clothing by Sainsbury's

ll y a 4 jours

Hi there,

I am so pleased to hear that you experienced brilliant service and that your delivery was on time. Thank you for your wonderful 5-star review!

Thanks,
Souvik

Réponse de Tu clothing by Sainsbury's

ll y a 4 jours

Hi Jackie,

I appreciate you sharing your experience and are sorry to hear about the inconvenience with your collection. We understand how the situation must have been to have your order arrive late, especially when you were on holiday. We are glad you are happy with the products themselves. We are always working to improve our delivery processes.

Thanks,
Souvik

Réponse de Tu clothing by Sainsbury's

ll y a 4 jours

Hi there,

Thank you for your fantastic 5-star review! I am so pleased to hear that your order arrived quickly, that the sizing was accurate, and that you found our products to be of good quality and value.

Thanks,
Souvik

Réponse de Tu clothing by Sainsbury's

ll y a 3 jours

Hello Melissa,

I am very sorry to hear about the issue with your order and the difficulty you experienced when contacting customer service. I understand it is when a system error occurs and then receiving unhelpful assistance.

Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers

Thanks,
Impita.

Réponse de Tu clothing by Sainsbury's

ll y a 4 jours

Hi Pauline,

I am so pleased to hear that your online ordering experience was easy and that you were kept well-informed about your order. It's wonderful to know you were satisfied with the entire click and collect process!

Thanks,
Souvik

Réponse de Tu clothing by Sainsbury's

ll y a 4 jours

Hi Tina,

I am so pleased to hear that you had excellent communication regarding your collection and that your goods were well-packed. Thank you for your wonderful 5-star review!

Thanks,
Souvik