Really pleased with the veranda and install. We have been having a problem with one of the blind motors and have emailed Tuin several times about this, undertaken all of the resets but the problem p... Voir plus
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Lisez les avis des autres
Amazing product. Instructions poor IMO. Some dialog with the pictorials would be a huge advantage. I was nervous about cutting 30mm off each beam as the video conflicts the paper instructions so had t... Voir plus
We recently had a glass garden room installed and from start to finish everything was very professional. We are so pleased we went with this company as the product is of the highest standard and very... Voir plus
checked a couple of things via Telephone , order was simple to do, the delivery driver was excellent and the packing fantastic. Install was great (instructions need some work) final product looks gre... Voir plus
À propos de l'entreprise
- Fabricant d'abris voiture et de pergolas
- Constructeur de terrasses
- Fourisseur de construction de jardin
- Fournisseur d'auvents
- Magasin de rénovation
Écrit par l'entreprise
Tuinmaximaal is the Nr. 1 webshop for verandas and accessories. Our goal is to ensure that everyone enjoys his or her garden to the absolute maximum 365 days a year. We make this possible by offering affordable, yet high quality and stylish Gumax® verandas. By streamlining our supply chain and cutting out unnecessary middlemen, we’re able to offer lower prices, all while insuring the highest quality.
Tuinmaximaal
Écrit par l'entreprise
- Tuinmaximaal has won the following FD Gazelle (International) Awards:
- 🏆 - FD Gazelle Award – 2017
- 🏆 - FD Gazelle Award – 2018
- 🏆 - FD Gazelle Award – 2019
- 🏆 - FD Gazelle Award – 2020
- 🏆 - FD Gazelle Award – 2021
- 🏆 - FD Gazelle Award – 2022
- 🌍 - FD Gazelle International Award – 2023
- 🏆 - FD Gazelle Award – 2023
- 🌍 - FD Gazelle International Award – 2024
- 🏆 - FD Gazelle Award – 2024
Coordonnées de contact
Rooijakkersstraat 8, 5652BB Eindhoven, Eindhoven, Pays-Bas
- (+44) 0330 818 3230
- info@tuinmaximaal.co.uk
- tuinmaximaal.co.uk
Premium verandas at the lowest price
4,1
Bien
131 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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The basic veranda kit was fine
The basic veranda kit was fine, the problem lies in the addition of the glass sliding door kit. It's not clear what you get in the kit and what are extras. I think there should be a comprehensive kit which includes seals end strips ect.
14 mai 2026
Avis spontané
Réponse de Tuinmaximaal UK
Dear Mr Heald,
We’re pleased to hear that you are satisfied with the veranda kit. We also appreciate your feedback regarding the glass sliding door kit. This is valuable input and helps us improve the information we provide.
Thank you for sharing your experience with us, and we hope you enjoy your veranda!
Kind regards,
Max | Team Tuinmaximaal
We bought a 5x3 m sliding door vernada…
We bought a 5x3 m sliding door vernada and we are very happy! solid, good quality and “easy” installation. looks great, we are trully in love with it! delivery guy was top notch, product well packed no damages over transportation and placing the order was easy too!
30 mai 2026
Avis spontané
Réponse de Tuinmaximaal UK
Dear Rob,
Thank you very much for your wonderful review.
It’s fantastic to hear how happy you are with your sliding door veranda and that you appreciate the quality and ease of installation. We’re also glad that everything went smoothly with the delivery and that the product arrived in perfect condition.
We truly appreciate your kind words and wish you many years of enjoyment with your veranda!
Kind regards,
Max | Team Tuinmaximaal
Good product and everything you need to…
Good product and everything you need to assemble it included. Fast delivery and great communication throughout from start to finish. Would definitely recommend the company to anyone
19 mars 2026
Avis spontané
Réponse de Tuinmaximaal UK
Dear Customer,
Thank you very much for your fantastic review.
It’s great to hear that you are satisfied with the quality of the product and that everything needed for assembly was included. We’re also pleased that the delivery and communication met your expectations from start to finish.
We truly appreciate your recommendation and wish you many years of enjoyment with your purchase!
Kind regards,
Max | Team Tuinmaximaal
Customer services were excellent…
Customer services were excellent throughout the whole process. I needed to amend my order, and the difference wes refunded to my bank account the next day. Excellent quality. Delivery driver was the politest and most helpful person you could wish for.
5 juin 2026
Avis spontané
Réponse de Tuinmaximaal UK
Dear Ms Clarke,
Thank you very much for your wonderful review.
It’s great to hear that you had such a positive experience with our customer service, especially when amending your order and receiving your refund so quickly. We’re also pleased that you are satisfied with the quality of the product and that our delivery driver left such a good impression.
We fully appreciate your kind words and hope you enjoy your purchase for many years to come!
Kind regards,
Max | Team Tuinmaximaal
Excellent all round
The wait times on the phones were abit long. But they always called back. Excellent help. Excellent time keeping. Very helpful. Quaility is amazing. Packaging was amazing. Love it.
25 mai 2026
Avis spontané
Réponse de Tuinmaximaal UK
Dear Mr, Ms Groom,
Thank you very much for your wonderful review.
We really appreciate your patience regarding the phone wait times; our customer service team was experiencing a very high demand. It’s great to hear that you were always called back and that you received helpful support.
We’re also glad that you are satisfied with the quality, packaging, and overall experience.
We hope you enjoy your purchase!
Kind regards,
Max | Team Tuinmaximaal
Delivery was excellent
Delivery was excellent. Superb, helpful driver. 6m x 2.5m veranda managed to build it myself including digging and concreting foundations. Needed help to lift the glass panels, 2 man job for these. All went together well, good instructions, good video.
5 mai 2026
Avis spontané
Réponse de Tuinmaximaal UK
Dear Ms H,
Thank you very much for your detailed and positive review.
It’s great to hear that the delivery went smoothly and that our driver was so helpful. Glad to read that you were able to complete the installation yourself and that everything came together well with the instructions and video.
We hope you enjoy your veranda for many years to come!
Kind regards,
Max | Team Tuinmaximaal
Tuinmaxmmal excellent products
Easy to order lots of information about products. Good communication. Well made materials . Competitive prices . Detailed assembly instructions and videos . Wouldn’t hesitate about burying again from them . 100 % recommended
4 mai 2026
Avis spontané
Réponse de Tuinmaximaal UK
Dear Ms Bostock,
Thank you very much for your fantastic review.
It’s great to hear that you found the ordering process easy and that the information, communication, and overall quality met your expectations. We’re also pleased that you value the pricing and assembly guidance we provide.
We truly appreciate your recommendation and look forward to welcoming you again in the future!
Kind regards,
Max | Team Tuinmaximaal
Not received yet
5 juin 2026
Avis spontané
Réponse de Tuinmaximaal UK
Dear Adrian,
Thank you very much for your review.
We’re sorry to read that you have not yet received your order. We would like to look into this for you and clarify the current status. Could you please provide us with your order number? This will allow us to check whether your order is awaiting a response or delivery.
We appreciate your feedback and look forward to assisting you further.
Kind regards,
Max | Team Tuinmaximaal
Absolutely Worth Every Penny
From attending the showroom in Leicester, to seeing the product completed in the rear of my daughter’s home, the service and quality is faultless!!
Staff in showroom: so helpful and informative, and touching the fixtures just made me decide instantly: these are for me!
You can add panels and privacy glass at a later date if you wish etc. amazing.
I self-installed an 8mtr x 3mtr canopy.
I studied the online videos and the YouTube videos which were brilliant.
I used a Genie lift and completed each half section to the mid-point and then moved the Genie to the next beam
It went together so well.
It was delivered on a pallet and put on the rear drive. The driver was great.
I can honestly say, worth every penny, my daughter and partner state it’s a Life Changer!!
Thank you to all at Tuinmaximaal.
29 mai 2026
Avis spontané
Réponse de Tuinmaximaal UK
Dear Mr, Ms,
Thank you very much for taking the time to share such an incredible review.
It’s wonderful to hear that your experience, from visiting our showroom in Leicester to completing the installation, has been so positive. We’re especially pleased that our team was able to support you well and that the quality of the product met your expectations.
Glad to read that the installation went smoothly with the help of our videos, and that the delivery was handled so well. Your kind words about the end result truly mean a lot to us.
We wish you and your family many years of enjoyment with your veranda!
Kind regards,
Max | Team Tuinmaximaal
Aluminium veranda with lights
Great from start to finish. We ordered a veranda recently and the service was faultless to start to finish. We even couldn’t make the first delivery date so they postponed to when we could. Very responsive on emails and the veranda is very well constructed. 5 start all round
18 mai 2026
Avis spontané
Réponse de Tuinmaximaal UK
Dear Jack,
Thank you very much for your wonderful review.
It’s great to hear that your experience was so positive from start to finish and that our team could support you by adjusting the delivery to suit your schedule. We’re also pleased that you found our communication responsive and that the veranda meets your expectations in terms of quality.
We truly appreciate your kind words and wish you lots of enjoyment with your veranda!
Kind regards,
Max | Team Tuinmaximaal
Great product at a great price
Ordered a large pergola from Tuinmaximaal earlier this year after visiting the Leicester showroom. Amazing quality product for a fantastic price (half the cost of others that I looked at) I was dubious after reading some negative reviews regarding delivery but it was all good - had a confirmation email and then phone call to confirm delivery date and everything turned up on time. Delivery driver was very friendly and polite and left the product exactly where I asked.
Pergola was installed by an external company and it looks fantastic - 5 stars all the way ⭐⭐⭐⭐⭐
30 avril 2026
Avis spontané
Réponse de Tuinmaximaal UK
Dear Ms A,
Thank you very much for your fantastic review.
It’s great to read that your visit to our Leicester showroom helped you make a confident choice, and that the pergola has met your expectations in both quality and value. We’re also pleased that the delivery went smoothly and that everything arrived as agreed.
Wishing you a lot of enjoyment with your pergola!
Kind regards,
Max | Team Tuinmaximaal
If you are looking for a glass canopy…
If you are looking for a glass canopy that looks good is superb quality for a very reasonable price, then look no further. Managed to get a local company who have fitted these before and it was done in a few hours.
Everybody who has seen it is impressed so I couldn’t be happier.
30 avril 2026
Avis spontané
Réponse de Tuinmaximaal UK
Dear Mr Chesterfield,
Thank you very much for your fantastic review.
It’s great to read that you are so pleased with both the appearance and the quality of your glass canopy, and that it offers such good value for money. We’re also glad that the installation went smoothly with your local installer.
It’s wonderful to hear that it has made such a positive impression on everyone who has seen it.
Kind regards,
Max | Team Tuinmaximaal
Absolutely delighted with our veranda…
Absolutely delighted with our veranda and the Gumax light system. It looks great and met all our expectations, top quality throughout. Delivery was good as well.
The only thing I'd suggest improving is the delivery window. It currently covers any hour across two days, so a clearer, tighter time frame would be a real help for planning. Even so, a solid five stars from me.
5 juin 2026
Avis spontané
Réponse de Tuinmaximaal UK
Dear Mr Ido Moshe,
Thank you very much for your wonderful review.
It’s great to hear that you are so pleased with your veranda and the Gumax® lighting system, and that everything met your expectations in terms of quality and appearance. We’re also glad that the delivery went well.
Thank you as well for your helpful feedback regarding the delivery window. We truly value this input as it helps us continue to improve our service.
We hope you enjoy your veranda for many years to come!
Kind regards,
Max | Team Tuinmaximaal
Brilliant service thru out start to…
Brilliant service thru out start to finish and the information was extremely easy
6 avril 2026
Avis spontané
Réponse de Tuinmaximaal UK
Dear Altin Lleshi,
Thank you very much for your review.
It’s great to hear that you experienced our service as smooth and easy from start to finish, and that the information provided was clear and helpful.
We hope you enjoy your purchase!
Kind regards,
Max | Tuinmaximaal
Great quality, excellent service.
An excellent veranda that has been seamless from start to finish.
Online ordering is simple and clear, you know what you're going to get and it's very competitively priced.
Has a 5mx3m and 3mx3m veranda delivered, all on a single pallet with upright to hold the glass. Overall it was fairly compact but very heavy. Delivery driver was very courteous and did a wonderful job with the smaller fork lift truck off the huge lorry.
Clear instructions although it's still worth watching the video on how to construct it. You WILL need a lift for the cross member with guttering, it's quite heavy. The glass is heavy too, being 10mm thick. If you order samples you get an idea of just how solid it all is.
Overall it's been excellent quality, easy to install (you will need 2-3 people at various times).
18 mai 2026
Avis spontané
Réponse de Tuinmaximaal UK
Dear Mr. Babb,
Thank you very much for your detailed and positive review.
It’s great to read that you are so satisfied with both the quality of the veranda and the overall service from start to finish. We’re also pleased that the ordering process, delivery, and installation all went smoothly and met your expectations.
We truly appreciate you sharing your experience and wish you many years of enjoyment with your veranda!
Kind regards,
Max | Tuinmaximaal
Réponse de Tuinmaximaal UK
Dear Mr. Muhammad,
Thank you very much for your review.
Great to hear that you are satisfied with the product.
We hope you enjoy it!
Kind regards,
Max | Team Tuinmaximaal
I am still waiting for a response regarding my order (#500798425).
I am still waiting for a response regarding my order (#500798425).
Three of the multiwall polycarbonate sheets have developed condensation inside due to air infiltration. Photos have already been provided, and I am simply requesting 3 replacement sheets.
I contacted different departments by email on 16 May and again on 24 May, but I am still waiting for someone to get back to me regarding this issue.
I understand that customer service teams can be busy, but I would appreciate an update and a point of contact who can help resolve this matter.
At this stage, I am not asking for anything complicated — I would simply like the 3 affected polycarbonate sheets to be replaced.
I hope someone from the team can contact me soon and help bring this matter to a conclusion.
2 juin 2026
Avis spontané
Réponse de Tuinmaximaal UK
Dear Mrs. Lau,
Thank you for your feedback and our sincere apologies for the delayed response to your case.
We understand your concern regarding the polycarbonate sheets and regret that you have not yet received a clear update from us. This is not the level of service we aim to provide.
Your case is currently under active review. We will contact you shortly to discuss the matter further and the next steps towards a suitable resolution.
Kind Regards,
Max | Team Tuinmaximaal
Great Product
Great Showroom
Great Product
We came to you showroom and i was impressed and decided to make an order which i did,all that went smoothly and received a receipt and a few days later got the delivery info which all was great!
I got in touch with Custom Canopies and the owner came out to do a site visit,and i thought everything would be good
They started on the 20th April but said they couldn’t come back the next day as promised but didn’t come back till the 27th April the job went on with leaks to the roof ill fitting doors etc,then they came back on the 8 th may to fix the roof leak etc that was when the owner walked off the job after verbally threatening me and telling me on no account was i to make any negative feedback to anyone because i told him the ill fitting doors which were fitted in at the bottom but were 30/33mm out at the top and not acceptable !!and the roof was till dripping!! Won’t reply to my text’s and emails!!
So where does that leave me withe the warranty i have paid him in full(mistake) iv’e not received an invoice/ receipt/ord no 500795689
The disappointment continues the way the sunroom was left I finally had to get a professional roofer in to stop the main roof leaking!! But we can’t stop the dripping in!at the front above the doors we’ve tried everything but after being told to check the pitch angle of the roof which should be a minimum of 8 degrees I found it’s 4.9 that’s why it’s leaking!! So I’m left with a roof that’s not fit for purpose! What do I do know any suggestions would be appreciated!!
Stay away from this cowboy!!
8 mai 2026
Avis spontané
Réponse de Tuinmaximaal UK
Dear Mr/Mrs,
Thank you for your review and for sharing your experience.
We are pleased to hear that you had a positive experience with our showroom, ordering process, and delivery. We are, however, sorry to learn about the difficulties you have encountered during the installation.
As Custom Canopies is an independent installation company, we are unfortunately unable to comment on their communication or workmanship. Nevertheless, we would like to better understand your concerns regarding the product itself. We therefore invite you to contact us at contact@tuinmaximaal.nl directly so that we can review the situation and advise you regarding the applicable product warranty.
Kind Regards
Max | Team Tuinmaximaal
Great set up
Great set up, best showroom in the UK, come and see for yourself!
15 mai 2026
Avis spontané
Réponse de Tuinmaximaal UK
Dear mr Reid,
Thank you for your great review and for sharing your experience with our showroom. We're very pleased to hear you had such a positive impression.
We appreciate your recommendation and hope you enjoy your Tuinmaximaal product for many years to come.
Best regards,
Max | Team Tuinmaximaal
The worst customer service ever
The worst customer service ever. The delivery charge is ridiculous.
7 mai 2026
Avis spontané
Réponse de Tuinmaximaal UK
Dear Mrs Oprea,
Thank you for your feedback. We understand that delivery costs can feel significant. Our transport charges are fixed and reflect the careful handling and specialised delivery required for our products. We nevertheless appreciate you sharing your experience with us.
Kind regards,
Max | Team Tuinmaximaal
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