Generally a very positive experience. Lots of communication throughout. Could potentially make the website a bit more thorough to get a more accurate initial pricing. My phone was damaged with a new... Voir plus
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Lisez les avis des autres
Fine, initial offer was very low but happy with what I received after o told them how much I’d been offered elsewhere
Was quite difficult to get a hold of the company I.e incorrect numbers etc but the actual process of checking over the phone was quick. Now hoping to receive my payment on time after being told it wil... Voir plus
From getting a potential price for my phone through sending the phone off and receiving my offer Uberlink kept me informed via text and email (I could also check on the website) Whilst the offer I re... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
National recycler of electronics
Coordonnées de contact
Fusion At Magna, Magna Way, Rotherham, S60 1FE, S60 1FE, Rotherham, Royaume-Uni
- 01709 789541
- uberlink.co.uk
Demande des avis aux clients
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A répondu à 0 % de ses avis négatifs
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Quick and easy service
Quick and easy service. Will change the valuation once they receive the phone. Didn’t process payment until you confirm to do a trustpilot review. Just my opinion
Steven Newtownabbey.
great experience
It was a great experience. Very straightforward and the staff were easy to talk to and solved my problem very quickly and efficiently.
Positive experience overall
Positive experience overall - I accidentally sent the wrong phone for the quote, but Uberlink evaluated it anyway and we were ultimately able to agree a fair price for the device
NO CONTACT NO PAYMENT
NO CONTACT NO PAYMENT
CANNOT CALL THEM LAND LINE DOES NOT RING 02045785092 OR 017090789541 ALWAYS SAYS ON A CALL, MOBILE RINGS ONCE AND BEEPS AFTER THEY SAY THEY TRIED TO CALL IF YOU CANT PHONE TEXT REPLY
REPORTED TO TRADING STANDARDS FOR NON PAYMENT
**********DO NOT GO NEAR*****************
Was estimated £300+ for my phone
Was estimated £300+ for my phone, i wrote it was screen damaged otherwise but also had a non iPhone screen. Only got £41 for it which I think is a huge jump. Taken the offer anyway as I don’t think I would have got a better deal elsewhere
Less than honest …
This company uses technical language and jargon to make you believe you product is worth less. They claim your phone goes through a 53 point test one of the same one I used to get my phone valued before sending it off, only to be told it's worth less than the lowest valuation I got from another company. This company is less than honest and disappointed, future users of this site lower your expectations to just under 2/3 as that seems standard for dishonesty
Great service but told me a good price…
Great service but told me a good price online but then underpriced my phone massively once reached there site
Quick and easy to use packaging and…
Quick and easy to use packaging and send, very quick responses to emails. Communication is brilliant, will
Definitely use again.
This was an easy and simple service
This was an easy and simple service. The team at Uberlink have very good communication skills and are very helpful.
You will not get the price originally offered
Originally offered £200 as non working, sent it for inspection offered £35. Declined and asked to be sent back then offered £65. Declined again and was asked what I wanted for it. Finally had it returned back with original box and accessories missing. Device was sent back in Jiffy bag.
Read reviews before you sell
Scammers beware! "Sold" my phone to them nearly a week ago. No money in my bank. I have sent multiple emails and no replies and no answers on the phone either. They have stolen my phone and not paying for it. Please please read reviews which are genuine and sell your device elsewhere. *EDIT* They have since paid out for the phone after receiving the initial negative review. After this experience I would still advise that you look elsewhere to sell your devices.
Phone received back with damage!
Phone received back from them with scratches the the screen and the box missing! The phone I sent had a few imperfections but fully worked and the front and back glass was perfect. They said I should get £300+ with a phone that’s fully broken, doesn’t turn on etc so I done that, sent them the nearly perfect phone thinking I would just get the money I was offered but after a long wait they offered £52…. After over a week of back and forth they finally sent the phone back. Then another 10 days for them to actually post it…. I received the phone back with a nice new scratch to the screen… shocking customer service!! Stay clear of these time wasters!
THEY WILL NOT PAY YOU WHAT THEY OFFERED! READ ALL REVIEWS BEFORE ENGAGING
In my opinion, this company operates like a scam.
I sent them an iPad Pro in excellent condition after receiving an initial valuation of £486. I paid £15 to send it via Royal Mail Special Delivery, only for them to take over a week to acknowledge they had even received it.
When they finally inspected the device, they slashed their offer to just £220 - less than half of their original valuation. I rejected the offer and requested my iPad back. Instead of simply returning it, they increased the offer to £275, which I also rejected.
Because I had completely lost trust in the company, I even paid another £15 for a Special Delivery return label to ensure my iPad was returned safely. Before sending it back, they contacted me again asking what price I would accept. I said £460, which was still below their original offer and in line with what other recyclers were offering. They refused.
Once I got my iPad back, I sold it to a reputable high street retailer for £470 cash - proving their drastically reduced offers were completely unreasonable.
Based on my experience, the initial valuation appears to be nothing more than a way to get your device through the door before making a dramatically lower offer. I found the whole process misleading, frustrating, and a complete waste of time and money. I was left £30 out of pocket just in postage.
My advice:
- In my opinion, avoid this company.
- Don't be lured in by the high initial valuation.
- Expect a much lower offer once they have your device.
- Save yourself the time, money, and frustration by using a reputable recycler instead.
Strongly not recommend
Strongly not recommend. Absolute time waste. I declared my phone in the condition they received it and they offered me 4 times lower price than the quoted price. Don’t waste your time dealing with them
Do not use this company
This company is a fraud. They offered £315 for my iPad. When they got it, they took a long time to process and then came up with an offer of £30! I rejected the offer, then sent a new one after a few days. I rejected it; they then asked what it would take to get an offer accepted! I asked them to send it back. 3.5 weeks later (after chasing), I got my iPad back! I went to town to an exchange shop and got £280! I would not recommend this company, and I should have checked other comments/reviews! The appropriate body should investigate them as they are con artists!
I should have listened to the reviews
I should have listened to the reviews! I sent a device that I labelled as faulty - their price was £226, they then changed the offer to £70, as they found faults with it. Yes, it was a faulty device that was sold to you as such meeting your criteria on the website.
They have not sent the phone back despite saying they will and providing a tracking number (which royal mail says is not fulfilled as Uberlink never gave them the device).
Heed the warnings of others, the price they offer even for a faulty device will be significantly less than what they give you.
Really easy service to use.
Care and support all the way
Overall a fantastic turn around from start to finish I was kept well informed via both calls emails and text updates
every message was instant response as soon as a step was taken the update was sent so I felt very confident it was handled with the upmost care
I would also like to thank the call advisor candy for her kindness and understanding after my first review was not
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