UK Timber Limited Avis 

delivery driver was really helpful

Great service and a fantastic selection of products. They had and cut to size exactly what was needed. I highly recommend UK Timber.

The price of the timber posts supplied was extremely competitive and the service provided courteous and efficient

I made a mistake with my order, when I phoned the next day to rectify my mistake they couldn’t have been more helpful, Sorting it out without any fuss. my order was ready ahead of the expected timeframe and was very good quality !
Very satisfied

website is clear and easy to use. Staff on site are really helpful, although they were very busy they were able to get the items for me and assist me with loading them

The first order of 25 Grade A oak sleepers were of awful quality and they were requested to be replaced.
The second load were 100% better which was great and were sent out quite quickly. The original load were not much better than fire wood and should never have been sent in the first place.

Great Company with good communication skills

Received a delivery three weeks after placing the order for skirting boards and door frame architraves and one door lining. All solid oak. Delivery arrived and the architraves cannot be used as they are bent, damaged but worse of all so badly machined the timber is basically firewood kindling. The skirting boards are on average 1.6 meters long. Absolutely ridiculous. Ive had to pay a wasted day for a carpenter and demand UK Timber take the delivery back. Absolutely disgusted and furious.

Its now weeks after they collected the timber and still no refund. Absolute crooks

Excellent Service and customer advice.
Items delivered on time and notifications received when items were in stock ready for collection.
Very good supplier.

Website easy to order from. Email confirmation of my order and email when items were ready for collection. Staff member was efficient and helpful

Company is brilliant 3-4 times I’ve used them faultless good quality product fast service quick up to date delivery , communication is sound and accurate

Pallets always arrive in a dire state. Tried to contact the company numerous times but I’ve had no response. Disappointed as we order 2 pallets of pellets monthly.

Great selection, easy to order.
Great service and prices.

Awesome company.

Excellent customer service. The whole team are very helpful.
We have purchased Oak and Douglas fir from them and it’s good quality.
Their delivery service is excellent. We will be using them for all the timber on an Essex barn conversion.

Easily sorted what I required
Good friendly service
Good product
Great price
Thank you

I had a late order for sleeper timbers and they had ready for collection in 2 days. I even had to split collection for 2 trips which they were to accommodate and swapped a couple of timbers out on return journey. This also assured me that they would remain open till i picked up late friday.

Great communication, great service and delivered on time. Good value for money and very helpful as we are a charity.

Professional customer service, kept me up-to-date with the delivery date, provided a sales invoice and my order arrived bang on time! Kiln dried wood is exceptional as always, however, my only gripe is: I've been buying my wood logs from this company for 13 years, they're the only supplier I trust 100% BUT - back in the day a large builders was WAS just that, it was as tall as me nearly 6ft!, now their " large" builders bags are half the size and are what was then known as a "small bag," the price still seems to be the same for the small bag, so based on the description, you now get less for your money. They do offer a double up , but come on guys, rather than have two pallets of small builders bags, bring back the large bag for the same price as the double up offer for which I would easily pay £300. I do miss the seasoned wood too and do get the new legislation, but needless to say, the kiln dried wood supplied by this company is very superior, cut to just the right size for my wood burner and burns really well. I truly hope this company goes on for many years to come and will always get my custom and recommendation.