UK Timber Limited Avis 

Great company, professional, on time, and honest. Got great timber from them In good time, forklift driver was a massive help aswell, Ill be ordering again from you!!

Easy to deal with order was ready early for collection. Decent product at a good price

Walked in tuesday.staff v helpful.ordered and paid.delivered by 5pm next day.
Delivery driver very helpful.

Wanted to place an order for set cut lengths (5m2 of 500mm x 100mm) of Prime grade oak flooring. Phoned them up and was told it would be no additional charge as these were short lengths but I need to place the order online. Upon placing the order online I was then told that this information was incorrect and I would need to pay an additional £90. People make mistakes so I happily paid the extra.

After receiving the order I was very disappointed to find that this "Prime" grade oak was not Prime and had small knots, shakes, checking, insect damage and sapwood on over 60% of the planks. This order was over £80per m2 (plus £100 for delivery) and at this price the quality should be better. A week before I ordered over 100m2 from a different supplier of Prime grade oak at £45per m2 and not a single knot in sight. Luckily I have been able to hide the defective boards underneath kitchen units so my client has agreed to keep them.

While not a woodworker I would like to consider myself fairly experienced with oak and the various grades available from various suppliers but I have never seen Prime grade oak with this many defects. I spoke with their Operations Manager and was informed this is the spec that they work to and this is what I should have expected.

I cannot recommend this company and shall not be using them again. Caveat Emptor!

Good prices, quick service for custom cutting some oak boards

After being to 5 - 10 days for collection of 3 ledge and brace oak doors, the first order was wrong after waiting nearly 2 weeks and now nearly 4 weeks, still waiting for the order.
No communication between the warehouse and office staff.

Came within the delivery window. The driver placed them exactly where I wanted them. The sleepers look as I expected.

good value for money, helpful staff, great stock levels,

I ordered 40m2 of the Solid Oak Flooring and the quality is exceptional. Big shout out to Will who discussed many different options for my desired finish and i must say it’s absolutely spot on. Will be ordering again in the near future!!

Many thanks to the team on this one!

Quick prompt processing of my order. A quality operation.

Quick supply, reasonably priced. Unfortunately, all timbers had numerous flaws, areas of rot and large bug holes (capricorn beetle? Maybe 15mm dia. Quite big). All flaws filled with some kind of epoxy(?) putty mixed with sawdust so really not good.
Won't use again

Advice from customers service was excellent, the product itself is great, so good, we ordered more

Good communication, friendly and quick turnaround of my order. Would highly recommend and will more than likely use again.

Fantastic service, good quality oak door thresholds, slight bow in one length so needed to trim 5mm off the back to run flat with Door frame.

Good price. Good service.

Good products, but always has taken longer to be ready than they first tell you, would still recommend products

You did not notify me when the order was ready for collection or give me un update on expected delivery times when I requested it.

The timber at 60 x 59 mm were not square and had to be planed to a square condition as corner posts for my job
My explanation was not clear . The sides of the posts were not at right angles 90 -degrees -. I therefore had to plane the posts square.

From placing my order to collection the process was easy and efficient, really pleasant and communicative staff and my gate was ready to collect as discussed during the ordering process. My new oak field gate is excellent. Well constructed, looks beautiful and very good value.

Just great service
And the oak I purchased is great quality too