UK Timber Limited Avis 

I can’t fault these guys for a second. Great quality, friendly service and deliveries have always been on time. A first class outfit 👌🏻

I was looking for some cladding for a garden room and UK Timber were offering a good selection of materials and styles to choose from. The sales team were helpful in advising an affordable option and delivery times were very reasonable. I have recommended them to friends and family looking for timber.

However it was agreed a month before delivery date and the payment was done 2 weeks before expectation of delivery the company fail delivered it on time. Moreover it was a week (6 days) delays. If you need delivery on time it is HIGHLY NOT RECOMENDED company. My company lost a lot of income due to them delays. However I asked for any compensation I received negative feedback

Referring to me been fat was not what I was expecting from this visit

Delivery periods are generally taking to long, even when local. Timber received was very dirty from storage outside, better weather protection is required.

Responsive, helpful, convenient and great value.

Will, Mike and Anastasia were very patient and informative, transport did their best but were constantly being let down buy production management.
I think it's now 5 weeks since I expected my order to be delivered within 10 days as promised, with a number of promised deliveries being cancelled at last minute.
This incompetence has cost me my guys who have moved on to other jobs as there was no work to be done for a good portion of this 5 weeks and my job still does not have a roof as I'm trying to finish the job on my own whilst still waiting for the final delivery.

Excellent & friendly service and very quick delivery. Having seen some of the previous reviews from some time ago I was a bit unsure about placing the order but my fears were unfounded. I cannot fault the efficient service and what’s more the delivery driver actually positioned the pallets in my garage.

Excellent service in all ways.Very pleased with product.

Told my order would be a few days, it took over 2 weeks, and the end product of having planed sleepers wasn't worth the wait

Took longer to cut one sleeper than advised.

Honestly a shame. I’m a trade customer and never experienced such a load of waffle! I will stay away in future. Customer service is appalling. 6 weeks waiting for an order, I call, and every time I’m told I will call back with an update. That’s 8 times now and nothing. 4 failed delivery dates. £3000 later, still nothing and not even an apology.. and… all staff are the same. They do not offer solutions or apologies.

Quick delivery and good customer service.

Pleased with service and quality of timber, simple to order, great job.

Quick and efficient service. Provided a product that I couldn’t find anywhere else at a good price.

Communicated well, timber was ready to collect in timeframe originally given and easy pickup from depot and of good quality

there was some initial confusion over whether what I needed was stock or special order, but once that was sorted we were fine. Rather than have delivery to site we collected from the mill at Brigstock, and that all worked fine.

I have ordered lots of azobe hard wood sleepers over the kast ɖekaɖeka for lts of garden projects snd really gd. This time needed 4 x simple 1.2m x 150x150 oak posts for tension wire fence. Picked up locally. All gd as normal.

We wanted a rustic mantle for above a wood burner. Good choice of timber, competitive price and easy to order on line. Couple of weeks for delivery and was kept informed. Received a beautiful piece of timber which we just oiled and it looks great in place.