Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Would not recommend. When something breaks down, they'll try to fob you off by blaming other parts of the unit — conveniently ignoring that it's the part they supplied that's faulty — then offer a tok... Voir plus

Noté 5 sur 5 étoiles

I don't think I have ever had such excellent service anywhere else. The Agents, especially Mark, have always been friendly, knowledgeable, patient and never condescending in any way, shape or form. I... Voir plus

Noté 5 sur 5 étoiles

Contacted Anycubic about a feed motor issue and they replaced it with a new one.No problems with there staff they were absolutely great from start to finish couldn't of asked for a better team to deal... Voir plus

Noté 5 sur 5 étoiles

Pre sale service could be better to obtain more clarity on what product packages to buy. After sales service however is absolutely brilliant and in particular with helping resolve any issues. I lov... Voir plus

4,3

Excellent

TrustScore 4.5 sur 5

99 avis

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Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,3

Tous les avis

(99)

38 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Support services are quick and get your issue sorted

Support services are kind helpfull and get your problem sorted quickly, response tines are usually within 24h. parts are ither sent out for free or for a fair price and usually arrive within 7-10 days. They are also still happy to help out with thier older printers too. Kind thanks to Obi and Bell who helped me out this time.

26 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Awesome machines and service

Pre sale service could be better to obtain more clarity on what product packages to buy. After sales service however is absolutely brilliant and in particular with helping resolve any issues. I love my M7 Pro so much I added the M7 Max and it is absolutely awesome. They have been churning out very impressive results 24/7 non stop. I can increase my commercial output with confidence.
Cheers Anycubic.
I look forward to seeing what machines produce in future.
👍🏻👍🏻🥳👍🏻👍🏻

3 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

5 star all the way

5 star all the way. Sorted me out so speedy gotta be the best customer service.
I looked at the 4star review …. He was full of praise for Anycubic. He was very happy and only gave 4stars.
So I rate them 6 stars to make up for him ! Lol

25 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

ardware issue fixed for free thank you

Purchased a kobra 3 combo at the start of the year and its been the best printer ive had to date ive had only one hardware issue and Anycubic are fixing that free of charge for me going above and beyond for their customer on this one.

1 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Great company

Great experience using this company I have bought two of their models and intend to buy more in the next few months.
I had to contact the customer service due to my fault, and they were quick to respond with a solution

26 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Built plate jammed while printing

During a recent print run, my printer failed to print, the built plate was jammed with the motor humming away. I contacted Anycubic support and received a quick response, along with a set of troubleshooting instructions. After providing them with a video showing the issue, they confirmed that a replacement part is being dispatched. Well pleased!

17 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Helpful support and quick part replacement

Despite a time difference delay, the support I received was great and the problem was diagnosed quickly. A replacement part was sent and helpful videos showed how to replace it.with clear instructions. Happy with level of service received

22 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I had to contact Anycubic customer…

I had to contact Anycubic customer service as I had broken the wires on two fans. Customer service asked me for details of my machine and which fan, and sent me two replacement fans foc. I couldn't ask for a better service.
Thanks Anycubic

2 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Great product and service !

I have been using an anycubic photon mono 4 ultra for a few months with no issues and it ran beautifully. When. I did have a screen issue, the tech team replaced it as quickly as they could. Great service and great printer!

28 avril 2025
Avis spontané
Noté 4 sur 5 étoiles

Always happy to help

There after care of customers is really good. Had two issues with my 3d printer after I purchased six months ago. Both times they worked with me to solve the issues and fast replacement of parts.

I would recommend this company just for the customer service alone. You don't get that with other 3D print firms who take your money and run.

Highly recommend.

23 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I own a 5s pro and wow what a printer!

I own a 5s pro and wow what a printer!. The support team (especially Nelson) has been brilliant and helped me resolve my ongoing issue. The 12k prints are coming out fast and flawless with no layer lines and perfectly smooth. I will continue to buy their products as the quality and build is top.

19 avril 2025
Avis spontané

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