Uk Anycubic Avis 

Customer service is top of the line, sorted my problem out so quickly, also, I bought a kobra 3 and I'm a novice, but it just worked right out of the box, I've printed my own designs and other people's, without a problem yet.

customer service is exelent. went through step by step and spare part was sent out very impleased

Were timely with responding to my issue and replaced the faulty LCD screen free of charge. Their customer service reps were very friendly and in general I am happy with the service.

I don't think I have ever had such excellent service anywhere else. The Agents, especially Mark, have always been friendly, knowledgeable, patient and never condescending in any way, shape or form. I always feel confident trying to fit a replacement part because the videos sent to follow are well made and come in written form too. Great work, guys.

Was very impressed with the communication and the response with outcome of my item highly recommend anycubic

I've bought a lot of Anycubic products over the years and haven't had too many problems (M5s, I'm looking at you). I do really like their stuff and when I had to contact the support team for an issue with my newest printer, they responded really quickly and got the replacement parts sent out quickly. Overall, I am very happy wit the service.

I had a problem, that was entirely my fault, using one of there printers. They have spent a lot of time working through potential solutions till we identified what I was doing wrong.

Fulfilled my warranty request and was helpful and patient when diagnosing the issue

Great and quick support, problems solved quickly and easily after waiting for a little while. Great customer support, polite staff, amazing people.

great support, quick response, very polite and helpful

Fantastic customer service and will always look after you
Nothing is to small there help is fantastic I willl always use Anycubic because of there customer support

I have used anycubic for years the reason why is because of the fantastic build quality of the printers they release. There have been times where I have had to repair my printers and the anycubic aftercare team have always been there to help me. They respond very fast to any queries I have and help anyway they can. It’s always a pleasure to chat to Jaylen at anycubic and he definitely has the know the knowledge to help with any issues from experience not like some company’s where they just read from a screen. I always say that you judge a brand by its aftercare and anycubic get 10 out of 10 in my opinion.

I am a noob to 3d printing and was given the Kobra 3 combo as a christmas gift. Setting it up was very easy and used the ACE Pro to feed the fillament. It printed the benchy in less than an hour and it looked great, it can do it quicker but i need more experience in using the machine. On the second print the ACE Pro failed. In my understanding these things happen from time to time but the support team are very understanding and have arranged for repair parts to be sent out without quibbleing, so many thanks for that. Just to add i have been using the printer with just the single fillament feed and it performs great with the default settings and i'm sure the more i learn the better it will get.

My Anycubic Kobra 2 plus started ripping up the heated bed. I asked for help and the response was quick. If I had followed the instructions given I might have solved the problem sooner.
The speed of reply was impressive and thorough.
Very pleased

OK, I have been 3d printing for a while, I recently purchased the M7 Pro. I purchased the fast resin and put it to the test, wow. The speed is amazing. The models printed had high detail. It doesn't miss a beat. So far I've had no failures, I can't say that about my other printers. Again it's early days. Would like the fast resin to be around £20 ish price for a kg. If you search you may be lucky to find it around the £23 mark. That aside it's printing four times quicker than my others, so energy saving. If you want miniatures and mid sized models purchase this. It truly blew me away, in built heater and the option to self fill from a kg bottle. The air filter came as well. Well done Anycubic I'm sure you will win awards with this beast of a printer. 10/10

The purchasing of the Kobra 2 Neo was hastle free. It was well packaged, went together easy.
I was printing a Benchy in about an hour. It's my first printer.
I had an issue with the prints not sticking to the bed but a quick check with a thermometer showed that I needed to raise the bed temp to 65 degrees on the display to get a bed temp of 60. Since then, no issues with print adhision.
I have an issue with a noisy fan, a quick email and within 2 days a new fan is on its way to me, really quick support.
Over all very good service.