The right product , the right price, the right time and the right details. While the headline information has improved over the years, there are still some inaccuracies. However, there is enough detai... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Extensive range of components. Shipping is a bit on the pricey side unless you spend more than £50 and wasn't that fast, but understandable in terms of selecting and packing items from their large sto... Voir plus
L'entreprise a répondu
Reasonable prices for small quantities, prompt delivery at reasonable cost, good filters on product pages and data sheets on items where warranted. The range of products is helpful.
L'entreprise a répondu
Enormous range of products, prices generally ok, but £9 + vat for delivery on small orders will dissuade the average hobbyist. Clearly they aim at the corporate customer. Reams of paperwork and (in s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de composants électroniques
- aussi dans
- Fournisseur d'équipement électrique
- Fournisseur d'équipement pour usine
- Fournisseur d'équipements industriels
- Fournisseur d'instruments de mesure
À propos de Farnell UK
Écrit par l'entreprise
ACCESS
To power your success, we provide 24/7 access to the products you need, a wide selection of services, and dedicated customer support every step of the way.
• Over 1 million products in stock
• Over 2,000 leading suppliers
• Fast & reliable delivery
• Technical support 24/5
• Fast growing Industrial product range
ASSEMBLE
We understand the magnitude of successfully completing your projects and driving innovation. Therefore, we are committed to helping you assemble everything you need to bring your vision to life.
• Dedicated customer service team supporting you via online chat, email, phone or in person
• Technical resources library with articles, white papers, video tutorials, podcast, and more
• Fast & reliable delivery
• Fast quoting and online quotes
• eProc tools for efficient ordering and spend management journey
ASPIRE
With Farnell by your side, aspire to achieve new frontiers and innovate like never before.
• Expert advice, courses, and trainings
• 3,000+ new products added monthly on average
• By ordering from Farnell, you are helping the environment, people, and the planet
• Over 890,000 members of element14 Community to connect to, exchange ideas, and share vision
ACCESS ASSEMBLE ASPIRE
Écrit par l'entreprise
- The right components for tomorrow's success.
- Farnell is a fast and reliable distributor of products and technology for electronic and industrial system design, maintenance, and repair. We’ve been part of the established global technology distributor, Avnet, since 2016. Today, this relationship allows us to support our customers at every stage of the product life cycle, offering a truly unique distribution model, as well as expertise in end-to-end delivery and product design.
Coordonnées de contact
Canal Road, LS12 2TU, Leeds, Royaume-Uni
- 03447 11 11 11
- sales@farnell.com
- uk.farnell.com
4,0
Bien
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Well described products
Well described products. Easy navigation. Sensible prices. Quick delivery.
23 septembre 2026
Réponse de Farnell UK
Hello Richard,
We're pleased to hear that you found the product information clear, the website easy to navigate, and our pricing competitive.
It's especially good to know your order was delivered quickly. Your comments are very much appreciated.
Neil - Customer Experience team
CPC/Farnell are always efficient
CPC/Farnell are always efficient. Many thanks for the services.
14 septembre 2026
Réponse de Farnell UK
Hello E.James,
We're delighted to know that our efficiency continues to meet your expectations.
Your continued support means a lot to us, and we're glad we've been able to provide the service you're looking for.
Neil - Customer Experience team
Great service thankyou
23 septembre 2026
Réponse de Farnell UK
Hello John,
We're very pleased to hear that you had a great experience with our service.
Thank you for taking the time to leave a review. We're glad everything went smoothly for your order.
Neil - Customer Experience team
Réponse de Farnell UK
Hello,
It's great to hear that your order process was quick and hassle-free from start to finish.
We're pleased that your delivery arrived promptly and that everything went smoothly for you.
Enjoy your evening,
Neil - Customer Experience team
Expected delivery was Tuesday
Expected delivery was Tuesday, actual delivery was Monday!
21 septembre 2026
Réponse de Farnell UK
Hello Smiler,
It's great to hear that your order arrived ahead of the expected delivery date and reached you on Monday rather than Tuesday.
We know receiving items promptly can make a real difference, so we're pleased everything arrived sooner than anticipated.
Neil - Customer Experience team
Réponse de Farnell UK
Hello Anzen,
It's great to know that you found our service good and reliable.
Thanks for posting.
Neil - Customer Experience team
50yrs…of great service
I have been a customer for about 50yrs always a good group to work with from my first meeting with a great salesman called Alan.
My very best to you all.
Colin Wonfor
21 septembre 2026
Réponse de Farnell UK
Hello Colin,
Thank you for your continued support over so many years.
Building relationships that last decades is something we're incredibly proud of, and it's wonderful to hear that Farnell has been able to support you throughout that journey.
It's particularly nice to hear your kind thoughts about Alan and the positive experiences you've had with our team over the years.
We truly appreciate your loyalty and wish you all the very best.
Neil - Customer Experience Team
Excellent
Excellent. Found exactly what I was looking for easily on the website. Goods dispatched promptly with information on shipping progress. Arrived safe and sound on the day quoted.
21 septembre 2026
Réponse de Farnell UK
Hello David,
It's great to hear that you were able to find exactly what you needed so easily on our website.
We're also pleased that your order was dispatched promptly, that the shipping updates kept you informed, and that everything arrived safely on the promised day.
Thank you for sharing your experience.
Neil - Customer Experience team
Fast delivery
21 septembre 2026
Réponse de Farnell UK
Hello Dee,
It's great to hear that your order arrived quickly and that our delivery service met your expectations.
We're pleased we could provide a smooth experience and appreciate you sharing your feedback.
Neil - Customer Experience team
Initial delivery was fast but the part…
Initial delivery was fast but the part was not as per manufacturer spec and should have been stored with specific conditions this was not the case. I then spent way to long waiting for a response . Only to be asked when someone can pick it up and not given any options i am now stuck with a very expensive piece of equipment which i cannot use or exchange and the service people seem to think i can wait and it doesn't impact my research.
So whilst it has been acknowledged : All i got from the team was "Good morning!
We would like to inform you that, as per the latest update received from our supplier, the supplier will arrange the replacement and return of the faulty part.
We kindly request you to the original order number, detailed pickup address/Phone Number/Contact Person/Email Address and preferred time window for collection for our Supplier regarding the return and replacement process.
We apologize for any inconvenience caused and appreciate your patience and understanding." So basically dumping me with the coordination of return . I have no idea who will contact me and the method. I was even asked if i could be available for pickup , which if i was retired or a home worker but i am not. Totally incompetent. Reducing Score down to 1 star
7 septembre 2026
Réponse de Farnell UK
Hello Mr Harris,
We are sorry to read your review and have looked at the history of your order and interactions of our service team.
We are really sorry that this has taken much longer due us having to liaise directly with the manufacturer to ensure a replacement meets your needs, as the product is not one we carry a lot of back stock.
We appreciate the urgency around the timescales of your research - and will escalate the matter.
Regards,
Neil - Customer Experience team
Didn’t accept order because of website…
Didn’t accept order because of website fault, and then didn’t inform me until I made contact. Really shocked with drop in level of service from previous purchases some time back.
17 septembre 2026
Réponse de Farnell UK
Hello Mr Willis,
It's disappointing to hear that your recent experience did not match the level of service you had received from us in the past.
We appreciate we have already made contact, however, we like a further opportunity to review what happened.
Should you wish, please contact us at support@farnell.com with your order, account, or case details so that we can investigate and assist you.
Thank you,
Neil - Customer Experience team
Réponse de Farnell UK
Hello Nicola,
We're pleased to know your order was handled smoothly and that everything arrived as expected.
Thanks very much for posting,
Neil - Customer Experience team
This is the second time
This is the second time, amazing work
The satisfaction is incredible
18 septembre 2026
Réponse de Farnell UK
Hello Adolph,
It's wonderful to hear that you've had such a positive experience with us not just once, but twice.
Knowing that you were so satisfied with both experiences is incredibly rewarding for our team.
With thanks
Neil - Customer Experience team
Compliance check fiasco just for a few pounds of caps!
Made a new order for probably less than 20 pounds of SMD capacitors and an M.2 connector to fix my PC. I paid right away. The order got held for a week, I got asked for my full name (they have my order!) and then I got told I need to go through a compliance check and they don't know how long it will take. For 20 quids worth of caps! Clearly they think i'm preparing for world domination, exporting a handful of capacitors. They say they are not open weekends but they sure do reply quickly by e-mail over a weekend, and they were no help what so ever. Beware of this company if you are new. They may want your inside leg measurement before they ship your order and that will leave you right in it if you're desperate for it. Once you're compliant i'm sure they are probably fine, but this is not the way to treat a new customer making a very small and insignificant order. Hence it's now put me off ever wanting to try using them again. What a complete waste of time!
14 septembre 2026
Avis spontané
Réponse de Farnell UK
Hello James,
We can understand how frustrating it must have been to experience delays and additional verification steps when placing a small order, especially when you were hoping to receive the parts quickly.
Some orders may require compliance checks before they can be processed. That said, we’ll review your experience on how we can improve it markedly.
Thank you for taking the time to post.
Neil - Customer Experience team
Réponse de Farnell UK
Hello Kyron,
It's great to hear that you found our website easy to navigate and that the pricing information was clear and straightforward.
We're pleased that your overall experience with our service was a positive one.
Regards
Neil - Customer Experience team
Ordering from Smooth Ordering and Excellent Support was quite easy
Ordering from Farnell was quite easy, even as an amateur radio hobbyist. There was a small issue with the payment at my end, but their service team was very helpful and guided me through it. Once that was sorted, the order was processed and shipped very quickly. Overall, a smooth experience and I’m very happy with the service.
17 septembre 2026
Réponse de Farnell UK
Hello Ramesh
It's great to hear that ordering with Farnell was straightforward, and that our team could help you quickly resolve the payment issue.
We're pleased your order was processed and shipped promptly once everything was sorted. It's especially rewarding to know we could support you as a radio hobbyist and provide a smooth overall experience.
Happy hobbying!
Neil - Customer Experience team
Réponse de Farnell UK
Hello,
It's great to hear that our team delivered a service that was both efficient and professional.
Thanks for sharing. Enjoy your weekend.
Neil - Customer Experience team
Late delivery to wrong place
Delivery took a day longer than their quoted 1-2 working days. When I checked the tracking on the eventual delivery day I saw it had been delivered. But not to me, it had been left at the gate to a farm driveway 200 yards up the road. Fortunately I recognised the location from the photo in the delivery info.
17 septembre 2026
Réponse de Farnell UK
Hello,
Thanks for your review.
It's disappointing to hear that your order arrived later than expected and was left somewhere other than the delivery address.
We'd like to look into both the delivery delay and the drop-off location. If you'd want to, please contact us at support@farnell.com with your order details, and our team will be happy to investigate further.
Thank you - and have a good weekend.
Neil - Customer Experience team
Easy and quick to show required part
Easy and quick to show required part. Ordering was easy as well as payment. Only downside was the delivery charges, way too expensive. Otherwise delivery was quick.
16 septembre 2026
Réponse de Farnell UK
Hello Pramod,
It's great to hear that you were able to find the part you needed quickly and that the ordering and payment process was straightforward.
We do continue to review our overall delivery feedback, so we will pass your comments onto the team.
Regards
Neil - Customer Experience team
Don't order single product
Good for finding the product, not so good when paying £20 shipping for a £3 order.
16 septembre 2026
Réponse de Farnell UK
Hello Arman,
We appreciate you highlighting both the ease of finding the product and your comments about the delivery charges for a small order.
We do continue to review our overall delivery feedback, so we will pass your comments onto the team.
Have a good evening
Neil - Customer Experience team
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