Arrived looking for some fairly specific and uncommon cable for a rush project. Neil in the Hedge End branch had excellent product knowledge and was able to locate a replacement with only partial info... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Not the cheapest you'll ever find, but when you need knowledge, quality and service with fast delivery, then it's hard to beat RS. The "go to" for industry for the 50 years that I have been working,... Voir plus
L'entreprise a répondu
The staff were all very helpful, we were grateful for the celebration message thankyou. The breakfast buffet choice was very impressive. The outdoor pool was very clean. Supreme room was very comforta... Voir plus
The system let me place an order but the system did not highlighted the item is out of stock but processed the order. After 2 weeks no item received no updates regarding out of stock item no contact.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
RS is your global business partner, who you can truly rely on to supply more than just great products. So, our ever-expanding range of 700,000+ in-stock industrial and electronics products – from over 2,500 partner suppliers – is just the start. With over 100 years' experience, we’re a partner that shares inspiration, imagination and innovation. A partner that works side-by-side with you to save you time and money.
Coordonnées de contact
Lammas Rd, NN17 5JF, Corby, Royaume-Uni
- 03457 201 201
- uk.rs-online.com
3,7
Moyen
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Les gens ont aussi consulté
Always 5 star
Always 5 star
Delivery excellent
Products excellent
Web site excellent
16 juillet 2026
Avis spontané
Réponse de RS UK & Ireland
Good morning, Francis,
We're so happy to hear you consistently have excellent experiences with our delivery, products, and website! We truly appreciate your wonderful feedback.
Kind Regards,
Michelle
Great friendly service, quick shipping, and good pricing.
Great friendly service, quick dispatch and good pricing. What's not to like.
14 juillet 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning Alastair,
We're so happy to hear you appreciated our friendly service, quick dispatch, and good pricing.
Kind Regards,
Casey
Great communication from RS regarding…
Great communication from RS regarding billing queries.
2 juillet 2026
Avis spontané
Réponse de RS UK & Ireland
Hello Nick,
We're happy to hear that our staff provided great communication regarding your billing queries. We appreciate your positive feedback.
Kind Regards,
Casey
Excellent products and service but Catalogue needs revisions
Excellent products and service but I did have problems with the Web catalogue. Descriptions and images in your Web catalogue are often incomplete or even erroneous.
30 juin 2026
Avis spontané
Réponse de RS UK & Ireland
Hello Anthony,
We appreciate your positive feedback on our products and service. We're sorry to hear about the difficulties you encountered with our web catalogue and are actively working to improve its accuracy.
Kind Regards,
Casey
How you perform for us.
You always have stock and you deliver it next day.
14 juillet 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning,
Thank you for leaving us your positive feedback.
Kind Regards,
Casey
shockingly slow to deliver
I recently ordered (on 30th June) 1 x Schneider Electric Spring Return Enclosed Push Button which was supposedly on next day delivery. It didn't arrive on time and I ended up doing the job on the 9th July without the part and had to return to the site to fit the part at a later date at a cost to us. It didn't arrive with us until after the 9th July.
10 juillet 2026
Avis spontané
Réponse de RS UK & Ireland
Good morning,
Thank you for taking the time to leave this review.
We sincerely apologise for the significant inconvenience caused by this delay.
I will review this and will feed back to the relevant teams to review.
Kind Regards,
Lewis
I phoned for an item which needed…
I phoned for an item which needed delivered urgently.
Within 2.5 Hours it was delivered.
Outstanding Work..
10 juillet 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon,
We always aim for outstanding efficiency and I am so pleased your order was delivered so quick for you.
Kind Regards,
Casey
Réponse de RS UK & Ireland
Good Afternoon,
We're so happy to hear you consistently receive great service from us. Thank you for leaving us this review.
Kind Regards,
Casey
Réponse de RS UK & Ireland
Good Afternoon Peter,
Thank you for your positive feedback.
Kind Regards,
Casey
RS Stock and RS new business model...
RS, is no longer interested in providing a good service. Stock is a mess, no syncing , website is lying about what they have, stock is not maintained/look after properly... Very unprofessional...
I have slowly moved away from RS since COVID, when their strategy completely changed to the worse corporate model... We are now dealing with a company that happily sells you components that will work for only 500 hours. No only this is a disgrace, but we are forced to buy hundreds of them, low quantity orders have disappeared too... So RS is no good for small businesses anymore.
I now only use RS for a few key products, and when I cannot even get them, what is the point !?
Further more : I can also confirm that the problem is global, as I also went to the French RS website to verify if the stock was there after speaking to RS UK; The problem was exactly the same, showing many unit available for order, only there was none available in Europe in reality !? (I have screen shots from both the UK and French websites)
29 juin 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon,
We appreciate you taking the time to share your detailed feedback regarding your recent experiences with us. We are genuinely concerned to hear about the difficulties you've encountered with stock accuracy, website information, and product availability, particularly for smaller quantity orders.
We are actively reviewing our inventory management and online systems to ensure they reflect our current offerings accurately and reliably. Your insights are invaluable as we work to improve our services and product quality.
Kind Regards,
Casey
Buying a fan
The buying process was simple & the fan arrived promptly & well packaged.
4 juillet 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Paul,
We're so happy to hear that your buying process was simple and that the fan arrived promptly and well-packaged. We appreciate your positive feedback.
Kind Regards,
Casey
Poor show.
Ordered a simple 16mm drill bit on the 6th of July, I asked them where it was today the 10th, they said it’s out of stock but didn’t tell me that when I ordered. I am trying to cancel as they said I’ll have to wait until the 27th. Poor communication and for goodness sake a drill bit not in stock!
10 juillet 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Nicholas,
We sincerely apologise for the frustration and inconvenience caused by the delay and lack of immediate notification regarding the drill bit's stock status. We understand how disappointing it is to experience poor communication and unexpected waiting times.
If you could email me on CSTrustpilot@rs.rsgroup.com, I can cancel this order down for you.
Kind Regards,
Casey
Réponse de RS UK & Ireland
Good Afternoon,
I am so glad you had a great experience. We appreciate your positive feedback.
Kind Regards,
Casey
Réponse de RS UK & Ireland
Good Morning,
Thank you for highlighting our super quick delivery. I am pleased to hear of your positive experience.
Kind Regards,
Casey
still not had any deliveries
still not had any deliveries so I cancelled the order two weeks after there was no communication from rs
24 juin 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning,
We are very sorry to hear you haven't received your deliveries. I can see that the order you have linked to this review has been cancelled by yourself using our online chat system.
Kind Regards,
Casey
Didn't meet ANY of your promises!
1) Didn't deliver as promised
2) Didn't cancel as promised
3) Didn't collect return as promised
Leaving me heavily out of pocket until I receive a refund. Absolutely pathetic customer service!
7 juillet 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning,
I am sorry to hear about these issues you have been experiencing. I am keen to look into this for you, could you please email me on CSTrustpilot@rs.rsgroup.com and I will come back to you.
Kind Regards,
Casey
After 50yrs of using RS
After 50yrs of using RS
you ask me of how rs is doing
One Thing!! Delivery charges, for many many years it's been f.o.c
This stops AGO from purchasing low value items
Geoff Ormston
6 juillet 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning,
We appreciate your long-standing loyalty over 50 years and understand your concerns regarding delivery charges. We are always evaluating our policies to best serve our valued customers.
Kind Regards,
Casey
Very satisfied
I wanted an item quickly, and when every other supplier would take weeks to deliver, RS had it and was able to deliver in a timely fashion.
19 juin 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning Joshua,
Thank you for leaving us such positive feedback. We're so glad we could provide the quick delivery you needed.
Kind Regards,
Casey
Very good delivery time.
20 juin 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning Stuart,
I am so glad to hear that our delivery time met your expectations. We appreciate your positive feedback.
Kind Regards,
Casey
Excellent range of products and…
Excellent range of products and normally available for local collection.
24 juin 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning Nicholas,
We're so glad to hear you appreciate our product selection and the convenience of local collection. Thank you for your wonderful feedback.
Kind Regards,
Casey
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