Uk Flooring Depot Avis 

Absolutely excellent service
Nothing to much trouble
Customer service 100%

An exceptionally unprofessional operation. Despite presenting itself as a company, this is effectively a one-man setup, with no real customer service structure behind it.

I was sent flooring that was entirely different from what I originally ordered (different size, different appearance, different product). Instead of acknowledging the issue, I was repeatedly told it was the “correct order,” which simply wasn’t true.

Communication was slow, dismissive, and at times confrontational. When the matching stock was eventually located, it was offered with the attitude that I should be grateful, claiming it to be a “goodwill “gesture, rather than it being a basic correction of their mistake.

There was no ownership, no accountability, and no professionalism at any stage.

If you value your time, money, or sanity, choose a supplier with credibility, transparency, and an actual support team. I would strongly advise avoiding this guy at all costs.

Very good customer service

a wonderful company. They work very well they are very good at their work and are very respectful. I recommend with confidence

As described. Very easy to order and quick delivery. A+++

Great quality flooring with fast delivery

Having already been impressed with the free laminte samples, I ordered quite a large delivery which I needed fairly quickly. I managed to easily speak with someone to confirm the delivery date, as it turned out there was a carrier issue but UK flooring went out of their way to get it to me when I needed it. Very impressed at the ease of being able to talk to someone, the whole delivery experience and the actual quality and price of the flooring. Thank you!

Fast delivery. Lovely flooring.

Great product, price and service with fast delivery. The SPC Rustic Oak looks superb and was easy to DIY install in the main room.

Great price and fitted perfectly

Customer was well pleased with the finished job

Amazing service, very good prices and quick and fast delivery. The wood flooring was also beautiful.

amazing service

UK Flooring Depot made the whole process so easy from start to finish. They were professional, friendly, and gave great advice to help me choose the perfect herringbone flooring to match the light, airy feel I wanted in my home. The colour and style recommendations were spot-on, and the end result looks amazing. Highly recommend!

Quality of materials was top notch, speed of service was fast, and the team were helpful on the phone

Order arrived with fork damage to 1 of the
packs . E-mailed them the same day about 2weeks ago for a replacement pack or refund and I haven’t heard a thing back since . Rubbish customer service.

Great service and prompt delivery

So far so good, arranging an exchange currently after ordering the wrong thickness but they’re dealing with everything promptly. Will definitely be using them again and sharing results on my socials.

I have placed 3 orders with this company now. 80 metres in total of 2 different laminates.
They are very helpful. The manager goes above and beyond to meet needs and delivery requests.
The products are an amazing price and great quality.
Delivery is quick and friendly.
A1.

After a slight blip in finding some of the floor boards damaged, which was dealt with really quickly & replacements sent out. The quality of the flooring is outstanding & well worth the money. The click system was really easy to install. I’d advise anyone thinking of purchasing this floor to watch the installation video, it really helped us. My husband & I highly recommend this company for great quality products