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Lisez les avis des autres

Noté 5 sur 5 étoiles

Our existing mover let us down one day before a move. Contacted UK Movers after a recommendation. The management team were responsive, arranging two vans as requested. Both vans arrived on... Voir plus

Noté 5 sur 5 étoiles

Asim was extremely helpful and made it easy when moving is stressful. Had packing items available and just got on with the job.

Noté 5 sur 5 étoiles

Very good and helpful. Asim and Azeem are very hardworking and nice people, they are very experienced to help the move from London to Scotland. I recommend UK Mover to all my friends. Reasonable pr... Voir plus

Noté 5 sur 5 étoiles

So very grateful I chose UK Movers to help me as they were truly an excellent choice. Everything was taken care of with positive resolutions to any problems if they arise. Moving house is very stress... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services de déménagement et de stockage
  2. aussi dans
  3. Centre de stockage
  4. Entreprise de livraison
  5. Service de débarras de maison
  6. Service de déménagement de pianos
  7. Service de transport

Écrit par l'entreprise

Home Removals Here at UK Mover Ltd, we aim to reduce stress to allow customers to enjoy the journey of moving to a new home. We provide a clean and efficient service, using removal blankets free of charge to protect your be-longings. With a selection of professional vehicles available, we’re ready for any move you require, wheth-er it’s one item or a house full. We ensure a safe and efficient relocation where every item is completely protected by our dependable team. We also offer to dismantle and reassemble specific furniture to help you settle into your new home as quickly as possible. With hard-working staff, we will provide you with the best move, reducing stress and ensuring a protected journey. Commercial Moves With expected loss of productivity, it can be daunting moving offices. But UK Mover Ltd is here to help with a professional and reliable service to suit you and your team’s every need. Our dependable staff can help safely load your belongings onto our vehicles and ensure an efficient relocation. We take good care of every item we handle, so rest assured that our staff are well experienced to help relocate your company. You can rely on us to provide you with a high-quality service minimising loss of productivity for your company. Fully insured, every item is completely protected. Packing UK Mover Ltd is a specialist moving company that can provide you with high-quality packing materials to protect your personal belongings. We also offer a variety of packing services to help you with your move and reduce stress during what should be an exciting time. From simply packing and unpacking boxes to dismantling and reassembling furniture, we can help no matter what the job. We provide a specialist Sofa Packing service to protect delicate, wooden items or can even help with your mattress move, ensuring it’s securely wrapped and treated with care. Our aim is to help you settle in as soon as possible and with our help, it can be sooner than you think! Storage UK Mover Ltd also offers customers the opportunity to use our secure storage facilities to aid in any de-cluttering processes or simply to look after certain items before they’re moved. With constant CCTV sur-veillance, you can rest assured that your personal belongings are completely safe in our hands.


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4,6

Excellent

TrustScore 4.5 sur 5

138 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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4,6

Tous les avis

(138)

23 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Great communication from start to…

Great communication from start to finish and furniture arrived at the final destination, within 1 day (London to Montrose). Was provided with plenty of packing material which was great. The pick up was really quick and off loading was great too.

17 novembre 2021
Avis spontané
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Réponse de Ukmover

Dear Paul,
Thank you so much for sharing your feedback! We always strive to provide the best service possible, and I'm so glad to hear we nailed it! We look forward to helping you again in the future!!

Noté 5 sur 5 étoiles

My move was excellent

My move was excellent. The movers were hard-working, cooperative and efficient. I honestly recommend them with no hesitation. The service provided was first-class. Thank you for making the move smooth & pleasant.

5 novembre 2021
Avis spontané
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Réponse de Ukmover

Dear Noelline,

Thank you so much for sharing your feedback! We always strive to provide the best service possible, and I'm so glad to hear we nailed it! We look forward to helping you again in the future!!

Noté 4 sur 5 étoiles

Good experience

The staff were helpful and, when the move took longer than expected, continued working hard to complete it, although I had to pay additional charges.

5 novembre 2021
Avis spontané
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Réponse de Ukmover

Dear Nik Nicol,
Thank you so much, for sharing your feedback! We always strive to provide the best service possible, and I'm so glad to hear we nailed it! We look forward to helping you again in the future!!

Noté 5 sur 5 étoiles

Excellent service.

Excellent service.
Arrived on time, two very nice men, very efficient and professional. I would definitely recommend this company.

3 novembre 2021
Avis spontané
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Réponse de Ukmover

Dear Kerry,
Thank you so much for sharing your feedback! We always strive to provide the best service possible, and I'm so glad to hear we nailed it! We look forward to helping you again in the future!!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Very nice staff. Collected and delivered on time and helped to put 70+ items in relevant rooms with no complaints.

Also, availed packing service for a few products and they were done very well too.
Highly recommend.

2 novembre 2021
Avis spontané
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Réponse de Ukmover

Dear sir,
Thank you so much for sharing your feedback! We always strive to provide the best service possible, and I'm so glad to hear we nailed it! We look forward to helping you again in the future!!

Noté 4 sur 5 étoiles

Our movers were really professional and…

Our movers were really professional and friendly, quick and helpful. The packing team who came the day before left quite a lot of cupboards untouched, so we ran late - but the moving team were great and everyone I spoke to on the phone was lovely

2 novembre 2021
Avis spontané
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Réponse de Ukmover

Dear Harriet,
Thank you so much for sharing your feedback! We always strive to provide the best service possible, we really apologies for the packing day, but although the team did it. We look forward to helping you again in the future!!

Noté 5 sur 5 étoiles

Would recommend

Very quick, efficient and reasonably priced. Thank you.

29 octobre 2021
Avis spontané
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Réponse de Ukmover

Dear SB,
Thank you so much for sharing your feedback! We always strive to provide the best service possible, and I'm so glad to hear we nailed it! We look forward to helping you again in the future!!

Noté 5 sur 5 étoiles

Great service

Great service. Move went very smoothly, men work very hard in the very hot weather. I would definitely use this company again.

20 octobre 2021
Avis spontané
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Réponse de Ukmover

Dear Paul
Thank you so much for sharing your feedback! We always strive to provide the best service possible, and I'm so glad to hear we nailed it! We look forward to helping you again in the future!!

Noté 5 sur 5 étoiles

The moving service is excellent and the…

The moving service is excellent and the team is highly professional. The Movers are friendly and experienced so they will ensure that your belongings stay secure when moving to new place. The staff is talented and friendly so ensure that our move become well organized..

19 octobre 2021
Avis spontané
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Réponse de Ukmover

Dear Lisa,
Thank you so much for sharing your feedback! We always strive to provide the best service possible, and I'm so glad to hear we nailed it! We look forward to helping you again in the future!!

Noté 1 sur 5 étoiles

THEY ARE NOT REAL MOVERS, MAKE SURE TO AVOID THEM.

They are not real movers, they are listless and totally unprofessional people: they have ruined our sofa, the vacuum cleaner, a table, glasses, and cups. All glasses, plates, etc. are packed with no wrapping. We lost a lot of money due to these damages, they said they would refund us, at least partially... but they never did it. Do yourself a favor, AVOID THEM! BTW I think that the positive reviews are fake, there is nothing positive about these people.

14 octobre 2021
Avis spontané
Noté 1 sur 5 étoiles

The worst experience we ever had and we…

The worst experience we ever had and we moved 5 times in London! They didn't keep any of the promises they made in the contract and when we challenged them they started shouting at us on the road that if we don't pay them they will leave the boxes on the road. I was traumatised by the whole experience and now we had to pay somebody to come and put back together what they had broken. I just wish these people would get another job as they are terrible at this one. Please do not use and trust my words! I don't know how they had hot the other reviews!

7 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Removels service was able to…

Fantastic Removels service was able to accommodate my big move at short notice . Very friendly service and a super easy, hassle free move. Could not recommend more

6 octobre 2021
Avis spontané
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Réponse de Ukmover

Dear David,
Thank you so much for sharing your feedback! We always strive to provide the best service possible, and I'm so glad to hear we nailed it! We look forward to helping you again in the future!!

Noté 5 sur 5 étoiles

Amazing service from an incredibly hard…

Amazing service from an incredibly hard working team

17 septembre 2021
Avis spontané
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Réponse de Ukmover

Dear Patrick,
Thank you so much for sharing your feedback! We always strive to provide the best service possible, and I'm so glad to hear we nailed it! We look forward to helping you again in the future!!

Noté 1 sur 5 étoiles

DO NOT HIRE THIS COMPANY

I had a horrible experience with this company yesterday and I wouldn't wish any customer will have to go through the same. They have a problem of communication and employ people who are not prepared for the job. While chatting with the back office was always smooth, what I actually experienced during the day with Sam and his colleagues was quite different. This is possibly not Osman and X's fault, or the additional driver they hired, even though the fact they don't speak a word of English doesn't help much. But the one person who really is a liability is Sam, who started the day arguing with me about parking at 8am, until I asked him whether he wanted to quit the job right now? I do regret very much that I did not do that, but instead went ahead. Sam is a bad driver, he is a bad packer, he is careless and disrespectful. He clearly hates his job and takes it out on the customer. At every single point of the process, I had to run after him, make sure they didn't break things or cause damage - which they still did: I was quite worried during the packing every time I heard them throwing things around, but I was really busy packing myself. That is because Sam always tried whenever possible to avoid doing any work himself. I realised today unpacking how much damage has been done. Additionally to some broken glasses, frames, and small presents, the packers damaged the wooden staircase in my house, taking off wooden splinters from the edges, and left a lot of dirt behind so that I had to constantly clean after them. At every single moment, at every single problem, I had to reason with Sam (who either ignored or dismissed my concerns). He seems to derive pleasure from making the life of his customers hell, and the best thing is: he will start cracking jokes at your expense (for instance, after he lost a few screws of my wooden shelving unit, he said when reassembling 'you know what, I'll send them in the post! Haha!'). As a packing-relocating company, I would expect that you hire people who are ready to pack, label and move stuff around with care (e.g. pictures, frames, plants, etc.) none of which they did. I would expect that workers would be careful to follow instructions (e.g. where to put the stuff): instead the workers ignored any of my concerns and requests, and just made sure they did everything as quickly and poorly as they possibly could.

11 septembre 2021
Avis spontané
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Réponse de Ukmover

Dear Hans,

Thank you for your feedback, we are really sorry for the problems that you faced on your day of the move. Please allow me to explain a few points here.
Your job was booked with a partial packing service, but only a day before you emailed us at 5:33 pm, that there were more items still there to be packed and you will need a full packing service. The official closing time is 6:00 pm, the email just arrived 23 minutes before closing time a day before your moving day.
As a result of this inconvenient situation, we had to arrange an extra van and labour at the last minute. We had no option other than to carry out the job. As it was a very busy day, Sam had to leave the office and come to your job in person. Your job was quite big, and we had to do everything in one day. There was a lot of pressure on Sam.
So it won’t be fair to blame him for the last minute changes. He was very polite and wanted to complete your job, which he has done. The extra charges you paid for were due to the last minute changes that you wanted.
We can understand your frustration, and we are very sorry that you had to go through with this. Being a transport company, we need a 7-day notice for changing any kind of scheduled service appointment. I hope you understand our situation too. We never want to disappoint our valued customers in any way as they are our first priority.

Noté 5 sur 5 étoiles

Excellent experience

Excellent experience. We had a few extra items and the driver didn’t mind at all. He also knew we had a baby so waited for us at the other end. The price was also really reasonable. Would use again 100%!

4 septembre 2021
Avis spontané
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Réponse de Ukmover

Dear Sonia,
Thank you so much for sharing your feedback! We always strive to provide the best service possible, and I'm so glad to hear we nailed it! We look forward to helping you again in the future!!

Noté 5 sur 5 étoiles

Fantastic moving experience!

Solomon and Sam were absolutely amazing! They packed up the whole house so fast, dismantled everything and they were really friendly. They handled everything carefully and we would definitely recommend UKMovers!

3 septembre 2021
Avis spontané
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Réponse de Ukmover

Dear Georgia,
Thank you so much for sharing your feedback! We always strive to provide the best service possible, and I'm so glad to hear we nailed it! We look forward to helping you again in the future!!

Noté 1 sur 5 étoiles

Terrible & Traumatising experience

Terrible experience.
Having been quoted based on a video walkthrough of my house, the 2 guys arrived and happily loaded up the van with all of my stuff. We then drove to the new house, where it transpired that the driver had been complaining to his boss that the walk was too far between the old flat, but rather than stating this at the time, they waited until we were parked outside the new house before holding my stuff ransom and trying to extort me for 3x the initial quoted price!!!!
The 'boss' then proceeded to call me, trying to reason with me around why they had underquoted by 66%, to which i responded telling him that it was in line with the other quotes.... he did not believe me, so i sent him an email to prove it, at which point he changed his argument to something else.
OVERALL AN AWFUL AND TRAUMATISING EXPERIENCE THAT ENDED UP COSTING ME 100% MORE THAN AGREED AFTER SOME NEGOTIATION.
To make it worse they took cash to avoid paying VAT!!!
AWFUL AWFUL EXPERIENCE. WILL NEVER USE AGAIN

1 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Great team

Great team. They had to move me during lockdown and on one of the hottest days of the year. They were friendly and helpful and even took apart a flat pack bookshelf for me so that I could bring it.

5 août 2021
Avis spontané
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Réponse de Ukmover

Dear Suzanne,
Thank you so much for sharing your feedback! We always strive to provide the best service possible, and I'm so glad to hear we nailed it! We look forward to helping you again in the future!!

Noté 5 sur 5 étoiles

Excellent experience from start to…

Excellent experience from start to finish. Everyone was friendly, responsive and communicative. Solomon, who helped me move, was fantastic. The move went really well, and I would definitely recommend.

5 août 2021
Avis spontané
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Réponse de Ukmover

Dear Alison,
Thank you so much for sharing your feedback! We always strive to provide the best service possible, and I'm so glad to hear we nailed it! We look forward to helping you again in the future!!

Noté 5 sur 5 étoiles

I highly recommend UK Movers

I highly recommend UK Movers. From start to finish, they were professional, we had a great rapport and their work was exceptional. On top of that, a great price. Don't hesitate, book them!!

3 août 2021
Avis spontané
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Réponse de Ukmover

Dear SH,
Thank you so much for sharing your feedback! We always strive to provide the best service possible, and I'm so glad to hear we nailed it! We look forward to helping you again in the future!!

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