Unboxingheaven Avis 

74
TrustScore 3 sur 5

3,0

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Delivery next day. Box contents useless lots of electronic bits half a laptop car fog lights and baby clothes from China. Obviously the influencers rating these are not getting the same boxes as joe p... Voir plus

Noté 5 sur 5 étoiles

I love the boxes always something different in them. I had some really weird things like a full size Japanese kimono all embroidered with dragons, it’s beautiful but what can I do with it. Loads of br... Voir plus

Noté 3 sur 5 étoiles

The box arrived the next day which was amazing. The contents I was less impressed with, I know it’s pot luck but one package was 7 tracksuits in XXL clearly from Temu or similar. I specifically didn’t... Voir plus

Noté 1 sur 5 étoiles

I bought an unopened parcel box for just short of £100 with delivery but it was definitely not worth the money. 1 or 2 ok bits in it but mostly full of cheap tat and I’ve had to bin most of it. I was... Voir plus

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3,0

Moyen

TrustScore 3 sur 5

74 avis

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3,0

Tous les avis

(74)

47 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

We didn’t know what to expect (thought…

We didn’t know what to expect (thought we would do this for a bit of fun) and was very pleasantly surprised with what we received. This is also good if you want to give as birthday/Christmas present and have fun watching your loved ones open and see what treasures await inside. No concerns with delivery etc. Would definitely recommend

14 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Good delivery but load of cheap (chinese site) rubbish.

Good delivery but load of cheap (chinese site)rubbish.
Definitely not worth the money. They say it's part undelivered mail but a lot of the packages were sealed with their own tape, so they decide to pop some random unsold stock into the mix, clothes etc. There certainly was SOME undelivered mail Which was from the most well known Chinese cheap site, honestly nothing worth keeping. It's absolutely your own choice to purchase but i'd suggest you save your cash! Just my opinion.
Edit to clarify: Not solely unreturned mail, mix of items as my review states.

30 juin 2026
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Réponse de Unboxingheaven

Hi Louise, thanks again for the feedback on delivery. Just to clarify for anyone reading, the box ordered was our Heavenly Mix, which is described on the product page as a blend of ten items: four genuine undelivered parcels, four preloved clothing pieces, and two brand new overstock items. The clothing and overstock are added by us, which is why some packaging carries our tape, exactly as the listing explains. So the box was delivered as described. We are always happy to help with any item that arrived faulty, just drop us a line at info@unboxingheaven.com. Thanks for giving us a try.

Noté 5 sur 5 étoiles

I recently purchased one of the Temu…

I recently purchased one of the Temu mystery parcels and honestly had a lot of fun opening it. The surprise element made the whole experience enjoyable, and there was a good variety of items inside.

A few of the products were actually quite useful, and I even found some items that I could potentially resell. Overall, it felt like good value for the price and definitely made for an interesting unboxing experience. I’d happily try another one in the future.

12 juin 2026
Noté 5 sur 5 étoiles

The box was so big I struggled to lift…

The box was so big I struggled to lift it into the house, when i opened it it was to the top, got some great stuff that I have kept and given away to family, i haven’t stopped taking about it, i will definitely get another one

9 juin 2026
Noté 5 sur 5 étoiles

I’ve been buying from Unboxing Heaven…

I’ve been buying from Unboxing Heaven for a while now and they’ve never disappointed. The products are always good quality and arrive quickly. Everything is well packaged and exactly what I expect every time I order. Fast delivery, great products, and a smooth experience from start to finish. Highly recommended!

9 juin 2026
Noté 1 sur 5 étoiles

Extremely disappointing

Extremely disappointing. The contents cheaply made and not reflective of the price paid. I would not purchase again.

28 mars 2026
Avis spontané
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Réponse de Unboxingheaven

Hi Nicola, thank you for the feedback and we are sorry this box fell short for you.

Our records show you ordered with us twice in March, so we are especially sorry the second box did not match the first. With abandoned parcels no two boxes are ever the same. Every parcel is opened, inspected and checked by our team before it goes out, but the contents themselves are always a surprise, to us as much as to you. Some boxes land better than others and we are upfront about that.

We never received an email from you and we would have been happy to help. Our inbox is still open at info@unboxingheaven.com if you would like us to look at this with you.

Noté 4 sur 5 étoiles

Designer Clothing Bundle

Received a good selection of branded clothing, all in good physical condition (although some in need of a wash which they would get anyway). I received 5 dresses - 1 x Hobbs, 1 x Ted Baker, 2 x Monsoon and 1 x Phase 8. I think 2 of them are likely to fit me which out of a 'mystery box' of 5 dresses isn't too bad. The remainder will be either gifted to family members or sold on. After reading reviews I had a bit of buyers regret on placing my order but pleased with the items received! I possibly wouldn't order again, for the same outlay I could go charity shop hunting and get 5 or more items that would fit and be to my taste but that is the 'excitement' about a mystery box isn't it.....

30 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Nice Surprise

Placed an order to give it a try and really didn't expect a North Face Jacket in mint condition in the clothing box, such a nice surprise and other items were also good. It's worth it for me to resell. Normally I never write reviews but was very pleased with the purchase and the service. Box delivered next day and also responded quickly to my queries. Overall 5 star experience.

4 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Don’t bother

Don’t bother. You will receive just as I did a box of trash from China worth at most £20. Hopefully you won’t receive what I also received which was a pack of anabolic steroids. And growth hormone tablets.😳 (HAPPY TO PROVIDE PHOTOS! Kept for proof)
Save your money.
P.s this is my second review as the other mysteriously got deleted.

11 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Be prepared, take a wish if you want, great surprises

Was unsure, but decided to have a go. Glad I did, you have to be prepared to receive items that may be broken or damaged, they are returned after all.
The box arrived and there was definitely more than 10 in the huge box…. A lot were from Temu, but there was so good items in there. Some i kept and some I sold. Easily made my money back, would definitely use again. Fun experience.

23 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Don’t bother cheap chinese crap

I watched a video about this site, and thought it looked interesting and the video showed nice things including designer stuff. But mine was Full of chinese cheap rubbish, paid £60 but could have got it all on Temu for half that price!
Disappointed, would not buy again.

23 janvier 2026
Avis spontané
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Réponse de Unboxingheaven

Maria,

You did not contact us at any point before posting this review. No email, support request, or attempt to raise these concerns was made, which removed any opportunity for us to investigate or resolve the issue with you directly.

The product purchased was a mystery box, where contents are random by nature and clearly described as such at the time of purchase. Items are not advertised as designer pieces, nor are they guaranteed to match expectations formed from third-party videos or comparisons to other marketplaces.

As a small independent business, we take customer feedback seriously and always aim to resolve concerns fairly when customers engage with us directly. Posting a public review without first attempting contact can be damaging to small businesses and does not reflect a genuine attempt to seek clarification or resolution.

We remain open to constructive communication through the appropriate channels.

Unboxing Heaven

Noté 1 sur 5 étoiles

Received a box of rubbish items…

Received a box of rubbish items everyone of them was cheap tat from China that doesn’t have the safety labels on so just needs to be binned. What an absolute waste of money. The packaging was re sealed do they are obviously checked prior by the company and then worthless items passed off .
Response by company untrue, I did contact them and received an inadequate response. It was clearly an automated response so they probably have many complaints. Apparently they open packages to check safety but there were toys in box with no ce label so this doesn’t ring true. No offer to even meet me part way to rectify

23 janvier 2026
Avis spontané
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Réponse de Unboxingheaven

Kim,

You did not contact us at any point before posting this review. No email, support request, or attempt was made to raise concerns with us directly, which removed any opportunity for investigation or resolution.

The product purchased was a mystery box, which is clearly described prior to purchase. Items may include overstock, clearance, returned, or reprocessed goods. Resealed packaging does not indicate unsafe or non-compliant products, it reflects inspection and repackaging as part of our quality control process.

Claims regarding missing safety labels or items being unsafe were not raised with us, nor were any photos or evidence provided to support this. Had you contacted us, we would have reviewed the contents promptly.

As a small independent business, public accusations made without first engaging with us directly can be damaging and do not reflect a genuine attempt to resolve an issue.

We remain open to constructive communication through the appropriate channels.

Unboxing Heaven

Noté 1 sur 5 étoiles

dont waste your money unless you love Temu

i bought 2 boxes and was really excited to receive them quickly, however. to find in both boxes nothing but clothing and temu crap, not 1 thing worth the money spent, very sad and it was very disappointing, if i wanted clothing i would have purchased the clothing boxes, what a waste of money . i wont be buying again

23 janvier 2026
Avis spontané
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Réponse de Unboxingheaven

Sandra,

You did not contact us at any point prior to posting this review, despite our support details being clearly available. This meant we were not given any opportunity to review or address your concerns directly.

The product purchased was a mystery box. As clearly outlined in the product description, mystery boxes contain a varied selection of items and are not limited to a single category unless explicitly stated. If a specific type of box is required, this is clearly separated on our website.

Posting public accusations without first attempting to engage with us does not reflect a genuine effort to resolve an issue and can be damaging to small independent businesses.

We remain open to constructive communication through the appropriate channels.

Unboxing Heaven

Noté 5 sur 5 étoiles

Encantada con los productos recibidos

He recibido mi primera caja y estoy encantada. Compré uno de 10 paquetes y me regalaron uno extra, además de llegar a España en pocos días. Eran todo paquetes sin abrir, así que la sorpresa fue real y lo disfruté mucho. La mayoría de las cosas eran envíos no entregados (no devoluciones) por lo que estaban a estrenar. Sin duda, repetiré muy pronto. ¡Muy contenta!

2 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Absolute rubbish

Absolute rubbish. I am convinced the clothes have come from charity shops as lots of them had the plastic tags where a charity shop label was on it. They were old season, creased. I had one whistle dress had no size and the lining had all been cut round the bottom. Only one item was new and from primark and it was size 14 and the box was supposed to be large to 2XL. They were also supposed to be high street labels yet I didn’t recognise over half of them. I reckon these clothes are rags they buy from charity shops or cash for clothes as they all smelt too.

11 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Total waste of money

Total waste of money. Two boxes ordered (the returns & undelivered) and every single parcel contained cheap nasty clothes. Don’t waste your cash on this garbage

19 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

These seemed to be genuine returns and…

These seemed to be genuine returns and undelivered parcels. A good mix. Some excellent products from a high end clothes brand that covered the cost of the box. Delivery was fantastic, next day. Would order again.

27 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Waste of Money, don’t bother

I spent just short of £100 including postage for 10 items. I ordered a l/XL box. I received 2 size 12 items. One was a cheap nasty gilet from New look. And a top from adidas. A stained denim skirt, a stained, under armour sweatshirt. A goretex jacket with a massive cigarette burn in the arm. A phase eight dress full of fabric pulls. 2 new items. The only decent item was a boss sweatshirt. The others were faded sweatshirt. and smelt. Total waste of money. I complained and got a £30 refund. AVOID..

8 août 2025
Avis spontané

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