UnderPricer Avis 

455
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

They provided a great fare which was already updated by the airline to a much higher fare. However you have to be patient while they process. For realtime updates you can login to their portal and che... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First time booking through Underpriced for my son's multi-leg international flights, I was amazed by the services. After leaving a message I got a phone call the next day from an agent named Sidney,... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Scam! I tried reaching them on their WhatsApp message for support. Frustrated for 3 days with autogenerated response "we're sorry, we've requested customer service" that never materialized. The nightm... Voir plus

Noté 5 sur 5 étoiles

i booked 4 tickets today, but later on, i was thinking to change one ticket schedule. however it is not a easy job, but i got the answer of the additional cost by email and text and phone call even... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Compagnie aérienne
  2. Agence de réservation de billets d'avion
  3. Agence de voyages

Écrit par l'entreprise

UnderPricer's main goal is to offer travelers the most convenient and discounted flights deal available on the market. Our experienced travel agents guide customers through hundreds if not thousands of travel opportunities, narrowing those down to best suitable flight options that may exist. https://underpricer.com/


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

455 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(455)

274 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The professionalism provided by staff

The professionalism provided by staff, consistent technical abilities, and stellar communication.

19 juin 2026
Avis spontané
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Réponse de UnderPricer

Thank you for this amazing feedback! It was our pleasure to assist you with your reservation. Should you have any questions or concerns, please just let us know.

Warm regards,
Underpricer

Noté 5 sur 5 étoiles

Prompt, helpful, and transparent

I had accidentally made an incorrect booking. The team was very prompt and helpful in canceling my reservation and processing the refund. What I really appreciated was the transparency: they offered that I can keep credit with them for a future trip but did not unnecessarily insist when I said no. I will definitely book through them in the future!

18 juin 2026
Avis spontané
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Réponse de UnderPricer

Thank you for this amazing feedback! It was our pleasure to help you. If you need any assistance, please feel free to let us know anytime.

Warm regards,
Underpricer

Noté 5 sur 5 étoiles

Excellent service good communication…



Excellent service good communication and have a good result.

18 juin 2026
Avis spontané
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Réponse de UnderPricer

Thank you for booking with us! We're thrilled to hear that you found our communication excellent. If you have any questions or need any further assistance, please feel free to contact us anytime.

Warm regards,
Underpricer

Noté 5 sur 5 étoiles

Seat Issue

I had a seat changed and underpricer helped return to the original seat selected.

7 avril 2026
Avis spontané
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Réponse de UnderPricer

Thank you for your trust! We're glad that everything has been sorted out. Please feel free to reach out to us anytime if you have any questions.

Warm regards,
Underpricer

Noté 5 sur 5 étoiles

Eric was super helpful

Eric was super helpful and professional, explained everything in detail and answered all my questions.Will definitely book with them again

15 juin 2026
Avis spontané
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Réponse de UnderPricer

Thank you for trusting us! It was our pleasure to assist you. If you need any further assistance, please don’t hesitate to let us know.

Warm regards,
Underpricer

Noté 5 sur 5 étoiles

Best experience

Best experience

11 juin 2026
Avis spontané
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Réponse de UnderPricer

Thank you for this amazing review! It was our pleasure to serve you.

Warm regards,
Underpricer

Noté 1 sur 5 étoiles

Fraud

Is there a place where i could actually report them as fraud? Ticket price was 1100 and i attempted to pay 5 times in a row, each time i attempted to pay the price could go up but all the infos i gave until payment attempt could be erased or shuffeld to a different name. At 6th attempt after raised from 1100$ to 1270$ somehow the payment got through with a different name. They blamed me saying it was my fault. After that they did not want to return my money and dragged me on so many days dealing with it. Saying that it was my fault and saying they will work with agency and blah blah. Imagine they offered credits under that other persons name cause the error that was booked under that name and not offering me that i actually paid the money. Avoid them please.

1 mars 2026
Avis spontané
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Réponse de UnderPricer

Thank you for reaching out to us. We’d be happy to look into this further. Could you please provide your booking details? You may also share more information by emailing us at claims@underpricer.com. We look forward to hearing from you!

Warm regards,
Underpricer

Noté 5 sur 5 étoiles

Aunque no me atendieron en español el…

Aunque no me atendieron en español el agente que me atendio fue muy amable y pudo ayudarme y resolver mi problema

7 juin 2026
Avis spontané
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Réponse de UnderPricer

Thank you for booking with us! If you have any questions or need any further assistance, please feel free to reach out. Safe skies!

Warm regards,
Underpricer

Noté 5 sur 5 étoiles

Great service

Great service, Prompt communication on reservations, flight schedules and ensure passengers travel needs are addressed

18 mai 2026
Avis spontané
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Réponse de UnderPricer

Thank you for booking with us! It was our pleasure assisting you. Please know that we remain available in case you have any concerns.

Warm regards,
Underpricer

Noté 5 sur 5 étoiles

Buying a plane ticket through under…

Buying a plane ticket through under pricer was an easy and fulfilling experience. I received a great deal and had zero issues. Highly recommend!

4 juin 2026
Avis spontané
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Réponse de UnderPricer

Thank you for this amazing review! We’re glad to hear that everything went well. Should you have any questions, please don’t hesitate to reach out to us anytime.

Warm regards,
Underpricer

Noté 5 sur 5 étoiles

All easy done

All easy done, no complications, customer service is there for you and price was great

31 mai 2026
Avis spontané
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Réponse de UnderPricer

Thank you for booking with us! We’re thrilled to hear that you found great deals through us. It was our pleasure assisting you!

Warm regards,
Underpricer

Noté 5 sur 5 étoiles

efficient help

efficient help and polite staff made it easy to deal with my issue.

3 juin 2026
Avis spontané
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Réponse de UnderPricer

Thank you for sharing this wonderful feedback! We’re glad to know that you found our service team efficient and polite. Please feel free to reach out if you need any further assistance.

Warm regards,
Underpricer

Noté 5 sur 5 étoiles

friendly

friendly, i recommended

3 juin 2026
Avis spontané
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Réponse de UnderPricer

Thank you for booking with us! It was our pleasure helping you. If you have any questions or need anything else, please feel free to let us know.

Warm regards,
Underpricer

Noté 5 sur 5 étoiles

Good customer service

I called the customer service hotline to ask questions about my flight reservation, and I received the help I really needed. Excellent customer service. I definitely will use Underpricer for my future air travel.

2 juin 2026
Avis spontané
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Réponse de UnderPricer

Thank you for sharing your experience with us. If you have any questions or need assistance with anything else, please don't hesitate to let us know.

Warm regards,
Underpricer

Noté 1 sur 5 étoiles

Will not refund $1500!

Update 7/1 - still waiting for a refund. They said they will refund using PayPal! Why? I paid with my credit card and now today they are telling me that the airline will refund by check and in the next sentence literally the refund will be processed in 4 weeks, original form of payment. Is it check or credit card? They are just lying and scamming at this point? PayPal to check to credit card and threatening to close my case. Do I have a refund? No! But the case is closed? You guys are the worst scammers and cannot believe you are allowed to operate in USA
Update 6/4: notice how in their
Response they don’t include a timeline with today being almost 3 months to the cancellation? This is what I have been dealing with for months on end. Just saying “it will be refined” “ we are talking to the airline” and meanwhile I am still out $1500! Don’t be fooled by their “customer service” and be very weary before you purchase anything through this disingenuous company.
I bought two tickets under the same transaction for a flight scheduled for March 6th, 2026. Then all Middle East flights were canceled due to the Iran war. I received the refund for one ticket after over a month and still waiting on the other one. Today is June 2nd 2026! They keep saying waiting on airlines. Well why would the airline refund one ticket and not the other? Most important I bought the flights from your company. My credit card was charged by you so why is it still he airlines fault? Why am I out of $1500 because you are what? Incompetent? Dishonest? Scammers? Why would it take more than 3 months to process a refund? I know for a fact emirates has processed all direct refund requests within a week. Be extremely careful when you do business with this shady company

3 mars 2026
Avis spontané
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Réponse de UnderPricer

Thank you for reaching out to us. According to our records, the carrier has confirmed that the refund will be processed back to the original form of payment used during the booking process.

We sincerely apologize for the inconvenience. Should you have any questions, please feel free to contact our service team.

Warm regards,
Underpricer

Noté 5 sur 5 étoiles

Service in Sunday

i booked 4 tickets today, but later on, i was thinking to change one ticket schedule. however it is not a easy job, but i got the answer of the additional cost by email and text and phone call even on Sunday.....OMG....
Later on, i cancel the ticket by mistake and want to resume the ticket, they also help me finish it.
last step, the instant whatsapp chat service is very professional, they can fix the problem. i like it.

31 mai 2026
Avis spontané
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Réponse de UnderPricer

Thank you for trusting us! We're thrilled to hear that everything has been sorted out. If you have any concerns, just let us know, we're here to help!

Warm regards,
Underpricer

Noté 5 sur 5 étoiles

They are awesome

They are awesome

30 mai 2026
Avis spontané
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Réponse de UnderPricer

Thank you for booking with us! Please know that we remain available should you have any questions or concerns.

Warm regards,
Underpricer

Noté 5 sur 5 étoiles

Very helpful and great customer service.

Very helpful and great customer service.

30 mai 2026
Avis spontané
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Réponse de UnderPricer

Thank you for your feedback! It was our pleasure to assist you. If you have any questions, please feel free to let us know.

Warm regards,
Underpricer

Noté 5 sur 5 étoiles

I received wonderful service from Conan…

I received wonderful service from Conan and highly recommend UnderPricer.

28 mai 2026
Avis spontané
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Réponse de UnderPricer

Thank you for your trust and for booking with us! Rest assured that your kind words will be shared with the rest of the team. If you need anything, please don't hesitate to let us know.

Warm regards,
Underpricer

Noté 5 sur 5 étoiles

Todo perfecto!

29 mai 2026
Avis spontané
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Réponse de UnderPricer

Thank you for booking with us! If you have any questions, feel free to let us know.

Warm regards,
Underpricer

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