unicornglobal.co.uk Avis 

Fantastic piece of sofa bed. The beige 3 seater quite easy to convert and fit for purpose.

Visited unicorn furniture in Bolton to request seeing the electric sofa bed before we got it. James was extremely helpful. He gave us a Next date appointment.
We eventually bought it. A luxurious, comfortable, very sturdy and fit for purpose sofa bed. We are loving it everyday. I recommend.

This would probably be a 4 or 5 star review but the communication was shocking, I ordered 2 items and only one was delivered... emailed Unicorn 4 times with absolutely no response. Very poor customer service but decent product.. first I found out the second one was coming out was when the courier service told me!!!

Sofa bed from unicorn furniture was easy to put Together. Saw it On ebay and ordered on their website. Delivery was fast, comfortable sofa bed with storage. The grey fabric blends with My space. I recommend

Awful company! They delivered a damaged sofa, which has evidence of somebody trying to put it together in the past. There were missing fittings, the cushion was ripped. Tried calling multiple times, nobody answers the phone. Be aware! We will be seeking legal action.

Fantastic piece of sofa bed. Comfortable for my aged mother and easy to convert to bed

Needed a sofa bed to put under son's bunk bed and this was the nearest I could see. Came well delivered to flight of stairs. Very comfortable and sturdy sofa bed. Easy to put together. Converts easily and we use it as everyday sofa bed.
I recommend unicorn furniture

Marble dining set of 6 we bought from unicorn furniture is luxurious, sturdy and very comfortable chairs

Needed a sofa in king size and the grey sofa bed from unicorn furniture fit in. It came as described. Easy to assemble without a fuss. No tools was needed to púť it together.

The fabríc is skin friendly. Veru sturdy frames as well. Overall a good and practical furniture.

Excellent communication throughout. The cabinets are really great and incredible value. Delivery took slightly longer than expected but this was not a problem whatsoever as I was assured throughout that everything is ok. Highly recommended. Thank you James and the team.

Very easy to put together sofa bed. Confortable though firm first few nights but i discovered that is part of the durability. I recommend sofa bed from unicorn furniture

This is a terrible company. I bought a sofa bed and the backrest won’t latch. Spoke to them and they sent another one but the foam is horrible. It soon starts sinking. I reach James and he promised a replacement and suddenly he stopped responding. Have sent loads of emails and yet no response. I am going to lead a massive smear campaign against this company. You cannot just take peoples money and disappear. This is not different from a scam

I bought grey sofa bed from unicorn furniture. Was very easy to put together. Fast and professional delivery. Comfortable to sit and sleep on. We are enjoying and loving it everyday

We ordered one of the sofa beds. On delivery, the sofa bed was unpacked and we very quickly realised that the quality of the item was nowhere near what we were expecting. It was then re-packed immediately and a return arranged.

The sofa bed was collected and nearly four weeks later I was issued a refund. They deducted £80 for the collection fee, which is fair and they were up front about.

They also deducted another £90 due to signs of use, bearing in mind it hadn't been used at all! This was never discussed, or highlighted to me, just simply taken off the refund. I have queried this with Unicorn, which is a challenge as it can be a week between responses, and I have asked for a breakdown on the amount plus photographic evidence of the "signs of use". This was nearly two weeks ago and so far, no response.

Overall, extremely bad experience and in hindsight, we should have paid a little more and got a quality item elsewhere (which we have now done). I am now in discussions with trading standards.

Updated - Sofa was delivered on the 11th April and return was raised with you on the 13th April which I am more than happy to prove, so you are lying about the being ourtside the 30 days. So if you are lying about this, without photographic proof, why should you be believed about the "proof of use". Shoddy.

Horrible company, don't answer emails and phone calls, if you return an item due to not being happy with the quality and colour, charge you 30% to return it. Beware. Also promised my wife £30 discount as the colour we ordered, suddenly wasn't available, this never materialised and never take off our bill. Dark grey was delivered and never looked like the pictures otherwise we would of cancelled our order. Will be contacting ombudsman

Since I was accused of posting a fake review, I'm editing it. Order number: #2453. Postcode: DN4 9FB.

Unicorn Furniture Convertible Sofa BedI am extremely disappointed with this purchase. The sofa looks nothing like the photos shown on the website, which honestly appear to be AI-generated or heavily edited.

The upholstery sections are attached with Velcro, but the Velcro constantly comes undone, making the sofa look messy and poorly made. Instead of looking like a premium piece of furniture, it feels cheap and unfinished.

What makes this even worse is the fact that I paid £699 for it. This sofa is absolutely not worth that kind of money.

I also regret not reading the reviews on Trustpilot before buying. After receiving the sofa, I honestly struggle to believe that many of the positive reviews on the website are genuine, because my experience has been completely different.

I would strongly advise people not to buy this sofa. In my opinion, it is simply a waste of money.

We have no complains with our sofa bed. Delivery came earlier than expected. Firm and at the same time comfy. Samuel dana

Saw the electric sofa bed from unicorn furniture on Amazon but got a £250 off bargain buying it on unicorn furniture’s website. Product came well packaged, leather is really comfy and plush, very skin friendly I must add. The mechanism works quite well and been using it for 6 months now with no problems. Happy to leave this review as I have introduced other two buddies to this sofa bed and they are loving it. Quite a fancy practical sofa bed with touch of luxury.

8I bought an electric sofabed at a high price in 2026, marc. but they sent me a damaged, inoperable, unusable "product" manufactured in 2019, which was revealed after unpacking. I immediately sent evidence to the UnicornGlobal. I asked for a refund, but they didn't even respond. I have a serious illness that has delayed me, but I definitely insist on being compensated.
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04.14.26.
Update: I sent the photos and videos of the evidence to Unicorn Global, and is there a year of manufacture on the product? I saw that there too, I sent that photo too. No, so far I have not received any response to my complaint, apart from their response to this review. That is why I was forced to write the review, because I was sure that they would react to it. Furthermore, the very heavy sofa bed had to be lifted and moved by 3 people with a lift. The transporters slightly dropped one of its corners while removing it from the car. The product arrived in such a damaged and torn box that it was impossible to remove it from it. Moreover, they brought it with its open edge, which had to be folded up like a sofa in order to fit through any door. But after opening it, before folding it, we noticed the damage and missing parts, and Fent didn't work, we had to buy a new charging cord, but even then it only worked once with a huge clicking noise, (recorded on video, forwarded), and hasn't since. I have a serious heart, etc. disability, I don't know how to solve the return and I'm afraid that if I return it, I could "run" for my money too? Which is not a small 999.99 GBP!!! That's why I asked for a full refund. However, I'm open to having the price refunded and having it shipped back at the same time (I don't have any more money for this, and I can barely afford it either). Or I would also accept that they send a competent specialist/repairman with the right parts and repair it under warranty, but the tears in the artificial leather upholstery, since they are unlikely to be able to be removed without a trace, will at least be compensated. Because a product sold as new at such a high price with so many defects and in a non-functional state is, to put it mildly, an unqualified act towards the buyer.
Please fix the problem.
Ps.: If they had offered it to me at all: of course I would have accepted the full replacement (but in the absence of the original box, which was also in tatters upon delivery and had to be thrown away, I cannot include that. Also, I have neither the strength nor again 3 human helpers to move it, nor any more money for this) and I can accept it if you handle it in its entirety, without additional costs. After all, I am not the buyer responsible for the damaged packaging, nor for the fact that it arrived damaged in several places, nor for the fact that it is inoperable. As the buyer, I naively, in good faith, bought it online without seeing it, paying the price of £999.99 in advance! Please take this into account as well. Thank you.
(Sorry, I wrote my comments and everything with Google Translate, so I cannot take any responsibility for any incorrect or bad translation. I ask for your kind understanding)

No complaints guys. We got our sofa bed and its firm and comfy. Plenty of room to sleep and store.