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Modern Milkman US Avis 

705
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We were completely charmed by the two employees who came to our house to sign us up. It's been fun trying new things, and the quality of the food has been excellent. We appreciate that you're focus... Voir plus

Noté 5 sur 5 étoiles

I was introduced to this by a door-to-door salesperson. It's a great way to support local farms. The ordering/changes have been super easy and the communication from the company is very clear - you a... Voir plus

Noté 5 sur 5 étoiles

Fairly new to Modern Milkman but so far so good. The whole process of ordering and changing your weekly order is very easy and there are reminders so nothing is missed. The stand out products in ter... Voir plus

Noté 3 sur 5 étoiles

Great idea, needs major tweaking. Great sales rep. Too many tomatoes - box of yellow (not very tasty, several were overripe and had leaked into packaging); half a dozen ripe red tomatoes (of which 2 a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

À propos de Modern Milkman US

Écrit par l'entreprise

Shop sustainably with confidence

Fresh groceries delivered to your doorstep

We source quality, bringing farm to doorstep freshness with every delivery. By partnering with trusted local farmers, bakers, and producers, we deliver food you can feel good about serving your family.

Choose your weekly essentials from our range of farm fresh milk, eggs, bread, juices, and more. We deliver once a week during the day based on your area, and you can track every order.

Edit your order up to one day before delivery, pause anytime, and enjoy the flexibility of no contracts.

We proudly offer milk and juices in returnable glass bottles to help reduce waste while bringing back the freshness you remember.

Fresh food. Less waste. Delivered simply.


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4,4

Excellent

TrustScore 4.5 sur 5

705 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,4

Tous les avis

(705)

700 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Adds a bit of joy to our lives.

We were completely charmed by the two employees who came to our house to sign us up. It's been fun trying new things, and the quality of the food has been excellent. We appreciate that you're focused on local food and milk in glass bottles.

16 septembre 2026
Noté 3 sur 5 étoiles

It's... ok?

I really liked the person that came to my place to tell me about this service. Once I signed up, the eggs and oj were broken- all over the place. The egg yolk that I saw was not as orange as my local eggs, that was disappointing. Additionally, I got a credit for the items on their site, not a refund which.. is a choice of theirs. Its a convenient service and again, I liked my Rep. I got the second order so she gets paid but.. its ok.

15 septembre 2026
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Réponse de Modern Milkman US

Hi,

I’m sorry to hear your first delivery arrived with damaged eggs and orange juice. I can confirm this was already raised directly with the delivery driver and the affected items were credited to your account.

I’m glad to hear you had a positive experience with your representative, and I really appreciate you taking the time to share your feedback with us.

Noté 1 sur 5 étoiles

This company needs to improve on drivers

This company needs to improve there delivery drivers they just don't want to do their job to take back their bottles back I leave them in bags to make it easy for them they just see them and leave them behind I call the call and email the company like 5 times or more they just don't care

6 octobre 2026
Avis spontané
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Réponse de Modern Milkman US

Hi there,

Thank you for bringing your concern to our attention. I would love the opportunity to investigate this further and make things right, but unfortunately, I don't have any contact details attached to your review.

I have requested your details via a secure link sent directly through Trustpilot. If you could please check your emails when you have a second, it would be great to discuss this further with you.

Alternatively, please feel free to reach out to us directly at support@themodernmilkman.com with your account details, and our team will be happy to help resolve this for you!

Noté 5 sur 5 étoiles

Support local farms and your health!

I was introduced to this by a door-to-door salesperson. It's a great way to support local farms. The ordering/changes have been super easy and the communication from the company is very clear - you are not taken by surprise or able to forget to change or cancel your weekly order. The farm box has had excellent quality vegetables, and I also tried yogurt which was excellent. I like getting farm vegetables every week because you are eating fresh and in-season and sometimes introduced to something you would not have otherwise tried. Highly recommend!

14 septembre 2026
Noté 4 sur 5 étoiles

fresh milk in glass bottles from a…

fresh milk in glass bottles from a Connecticut dairy, delivery service.

6 septembre 2026
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Réponse de Modern Milkman US

Hi,

Thank you so much for your lovely feedback! We’re delighted to hear you’re enjoying the fresh milk in glass bottles and our delivery service.

We really appreciate you taking the time to share your experience with us.

Noté 3 sur 5 étoiles

Food was great

Food was great! Too much for a single person every week (same thing every week [repeat order])
There was a mix up every week with the order or delivery time. My order was left directly in the sun one day when I wasn't home to accept it.

13 septembre 2026
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Réponse de Modern Milkman US

Hi,

I’m glad to hear you enjoyed the food, but I’m really sorry about the repeated mix-ups with your orders and delivery times, as well as your delivery being left in direct sunlight.

I did try to reach out to you but unfortunately wasn’t able to get through. I can confirm that your feedback has already been raised directly with the relevant team so this can be looked into.

Thank you for taking the time to share your feedback with us.

Noté 5 sur 5 étoiles

Love this service

Love this service. Great value and I love that I have less to recycle or throw away in groceries each week. The products are all great quality.

13 septembre 2026
Noté 1 sur 5 étoiles

I SHOULD HAVE RECIEVED A CREDIT FOR MY…

I SHOULD HAVE RECIEVED A CREDIT FOR MY FIRST ORDER . I SENT PICTURES OF THE PRODUCT AND WAS TOLD THEY WOULD GET BACK TO ME.
PLEASE RESPOND TO THE SITUATION.
GAIL LATHAM
2037108878

4 septembre 2026
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Réponse de Modern Milkman US

Hi,

I’m very sorry to hear about your experience and that you’ve had to follow up regarding the credit you were expecting.

I tried to give you a call to discuss this but unfortunately wasn’t able to reach you. I’ve since sent you an email with an update and have also credited the affected vegetable box to your account.

I’m sorry again for the delay and frustration caused, and thank you for taking the time to share your feedback.

Noté 1 sur 5 étoiles

i’ve been trying to cancel and it won’t…

i’ve been trying to cancel and it won’t let me

12 septembre 2026
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Réponse de Modern Milkman US

Hi,

I’m very sorry for the difficulty you experienced when trying to cancel your subscription, and I understand how frustrating this must have been. Thank you for taking the time to share your feedback and for speaking with me when I called.

I’m pleased that a colleague was able to action your cancellation request, and I can confirm that no further payments will be taken from your account.

Noté 1 sur 5 étoiles

It’s the second week in a row

It’s the second week in a row, that my delivery is wrong. It’s missing items, I report them, I get told it’s gonna be credited, and it hasn’t happened. I understand mistakes happen, but the communication is poor

13 septembre 2026
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Réponse de Modern Milkman US

Hi,

I’m very sorry to hear about the repeated issues with your deliveries and the frustration caused by the lack of communication around your credits. I completely understand how disappointing this must have been, especially with this happening two weeks in a row.

I can see that a colleague has since been able to assist you, and the account has now been credited for the affected items. This was also confirmed to you by email. I’m sorry again for the inconvenience and for the communication not being as clear as it should have been.

Noté 4 sur 5 étoiles

It’s a great service but just not for us

It’s a great service. But we realized after a very short amount of time that we don’t have consistent ordering patterns or things that we want to order every week. So it doesn’t really work for us as we don’t have items like milk, bread, eggs, cheese, orange juice, etc. we order every single week. Plus, I would say that I’d like to be able to go out and buy from different places. So nothing against this service, but it just wasn’t for us.

10 septembre 2026
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Réponse de Modern Milkman US

Hi Morgan,

Thank you for taking the time to share your feedback with us!

I'm glad to hear that you enjoyed the service, though I completely understand that a weekly delivery model might not fit every household's routine—especially when your shopping needs vary from week to week.

I fully support exploring local options and finding what works best for you.

We truly appreciate you giving us a try. If there is anything further we can help with, please do let us know.

Noté 5 sur 5 étoiles

3 weeks of orders into Modern Milkman

Fairly new to Modern Milkman but so far so good. The whole process of ordering and changing your weekly order is very easy and there are reminders so nothing is missed. The stand out products in terms of quality, uniqueness and value so far are: heavy cream, cultured butter and steaks. The milk and flavored milks are very good but a bit too “dear” for our level of consumption.

11 septembre 2026

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